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Washington Works Blog

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Check When Your Devices Will Reach EOL

Tip of the Week: Check When Your Devices Will Reach EOL

Nobody likes the thought of the device they rely on daily suddenly dying, leaving them without a phone, a laptop, a smartwatch, or whatever the case may be. This is why it is important to stay conscious of when these devices are due to reach their end-of-life date, or EOL, when the manufacturer will no longer support them or provide crucial updates.

Fortunately, there’s a resource that makes this monitoring far easier to manage.

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The Warning Signs of Malware on Your System

The Warning Signs of Malware on Your System

Everywhere you look on the Internet, there’s a scam, threat, or other malicious entity. 

Okay, maybe that’s not 100% true, but the possibilities are nearly endless for hackers. They’ll hide spyware, adware, and even ransomware online, so you must take measures to ensure that your devices and business are safe.

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Let’s Face It: If Anyone Knows Security, It’s the National Security Agency

Let’s Face It: If Anyone Knows Security, It’s the National Security Agency

The NSA—the National Security Agency of the United States of America—are pretty well-known for their digital prowess. Therefore, when they provide a list of practices to help keep our increasingly crucial mobile devices secure, it only makes sense for us to listen. 

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Three Types of Collaboration and Why They’re Important

Three Types of Collaboration and Why They’re Important

Make no mistake about it, collaboration is an important part of nearly every business. Today, organizations are asked to do more with less and one of the best ways to do that is to build a great collaboration strategy. If there were no collaborative strategy, however, every task within the business would be delegated to a single person with a limited scope and mindset, placing a cap on both the task’s potential and the business’ potential. 

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Five Tricks to Keep Your Tech Secure While Traveling

Five Tricks to Keep Your Tech Secure While Traveling

You or one of your employees may need to work while on the road for many reasons. Unfortunately, this can be dangerous if you aren’t careful. We wanted to take a few minutes to (hopefully) review some security best practices your entire team should follow should they ever find themselves working as they travel.

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Printers Can Pose a Security Risk If You Aren’t Careful

Printers Can Pose a Security Risk If You Aren’t Careful

Multifunctional printers can be indispensable business tools. However, they also pose significant security risks, potentially serving as entry points for cybercriminals seeking to exploit vulnerabilities and pilfer sensitive data and resources. Safeguarding your organization against these threats is paramount. This blog post will explore key measures to fortify your networks against printer-based vulnerabilities.

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Tip of the Week: Hover Over Links to Prevent Hacking Attacks

Tip of the Week: Hover Over Links to Prevent Hacking Attacks

The fact is that phishing messages are all over the place. It doesn’t matter if you are a large corporation or a small business with only a dozen employees; the threat of phishing attacks is real and should be prepared for. Thankfully, one of the easiest ways to avoid phishing messages is as easy as moving your mouse. We are, of course, talking about hovering over links.

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Data Privacy is Good for Your Business, According to the National Cyber Security Alliance

Data Privacy is Good for Your Business, According to the National Cyber Security Alliance

January 28th marks Data Privacy Day, a day intended to raise awareness of the importance of data privacy and educate users and business owners of its benefits. Spearheaded by the National Cyber Security Alliance, there are plenty of lessons the NCSA has to share with businesses as this day puts their, and their clients’, privacy in the spotlight.

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How to Ensure Your Business is Hurricane-Ready

How to Ensure Your Business is Hurricane-Ready

As headlines shout about Hurricane Florence approaching the East Coast later this week, with Helene and Isaac also stirring in the Atlantic Ocean, it seems as good a time as any to discuss preparing your business for hurricane season; and, really any adverse weather effects that could negatively influence your business. Preparing your business for events like these is key to its survival, making it crucial that you know what your responsibilities are when awaiting a potentially devastating event such as a hurricane.

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Coronavirus: A Threat to Your Staff, Cyberthreat to Your Operations

Coronavirus: A Threat to Your Staff, Cyberthreat to Your Operations

COVID-19, or coronavirus, has been a major global health concern over the past couple of months. At this point, it is clear that this disease could have serious impacts on the workplace. We wanted to provide a brief rundown of good workplace and network health practices, as well as a few pointers on how you can handle health-based employee absences.

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For the SMB Returning to Work

For the SMB Returning to Work

Many states’ stay-at-home orders that are/were designed to mitigate the spread of the COVID-19 virus are now lapsing all over the U.S. As a result, business owners are re-opening their doors to a great deal of uncertainty. We have put together this guide to help the business owner understand that, even though you’ve finally been given the go-ahead, you have a responsibility to keep your staff and customers safe.

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How to Set SMART Goals for Your Business

How to Set SMART Goals for Your Business

If you want your business to thrive, then you need to set goals that allow it to do so. Today, we want to explore a framework for goal setting that your business can benefit from: the SMART goal framework.

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A Cheat Sheet to Preparing for Business Disasters

A Cheat Sheet to Preparing for Business Disasters

When disaster strikes your business, it can cause a lot of problems; and many of them aren’t a direct result of the disaster itself. It’s for this reason it’s important to prepare your technology for a potential disaster. Here are four of the best ways to get your technology ready.

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Your Organization’s Security is Non-Negotiable

Your Organization’s Security is Non-Negotiable

There’s no question that modern businesses—-businesses just like yours—-cannot and should not function without cybersecurity protections. We will shout this from the mountaintops at every opportunity… so let’s go over why security is so important and what needs to be done to ensure yours.

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Disaster Recovery is a Big Part of a Comprehensive Business Continuity Plan

Disaster Recovery is a Big Part of a Comprehensive Business Continuity Plan

Disaster Recovery (DR) provides your business with tools and processes to restore normal operations following a disruption. Think of it as a safety net for when things go wrong. The primary goal of your disaster recovery system is to restore critical business functions as quickly as possible.

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Sometimes Quitting is the Answer

Sometimes Quitting is the Answer

"Quit." The q-word is often seen as one of the worst four-letter words in business. However, there are times when quitting can actually benefit your operations.

Imagine you have a project consuming all your resources with no real returns. What should you do?

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Cybersecurity Scam Artists Aren’t Always Super Technical

Cybersecurity Scam Artists Aren’t Always Super Technical

Cybersecurity covers a broad range of risks and threats. You’ve got the basics like your computer viruses and malware, to the business-crippling ransomware and data breaches. You have threats that cause stress and downtime, and others that steal information and money, and others still that don’t even have clear understandable objectives. The point is, cybersecurity isn’t simple, but sometimes the threat actors and cybercriminals who target you will use low-tech methods to get what they want.

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Conquering Business Challenges

Conquering Business Challenges

Adversity is pervasive throughout business. Every administrator, manager, and employee deals with some form of adversity during the course of business. Overcoming these problematic scenarios is key to keeping operations running efficiently and creating the environment to keep adversity at bay. Let’s look at some of the strategies it takes to rise up against the adversity you may (and probably will) encounter in business.

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What to Do About Runaway Printing Costs

Printing has long been a headache for businesses, and the costs keep climbing due to various factors affecting the entire supply chain. This month, we'll explore why these costs continue to rise.

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Tempting as It May Be, Don’t Yank Memory Cards Out of Your Computer

Tempting as It May Be, Don’t Yank Memory Cards Out of Your Computer

Transferring data between computers and devices is now a routine activity. Let's review the steps to ensure your data remains intact and your memory card stays in good condition before ejecting it from a computer.

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