Washington Works Blog

Business owners have a lot going on in their workday, and with so many duties and responsibilities, adding technology troubles to the mix only makes it all the more frustrating when your IT doesn’t work the way it should. That said, you cannot let the laissez-faire attitude prevail. In fact, lazy IT practices can make real problems significantly worse.

Healthcare technology is changing, and changing fast. Even beyond your typical concerns like data security and operational efficiency, healthcare IT faces unique challenges specific to the industry. Today, we want to cover some of the best practices that healthcare organizations should follow in regards to their IT. We’ll explore topics such as patient trust, legal compliance, and so much more.

Listen closely. Hear that? It's the subtle, almost invisible hum of technology, the tireless engine powering your sales, streamlining your communication, and orchestrating your daily operations. We've all become wonderfully reliant on this digital symphony. Here’s a thought that might not hum so quietly: what’s the environmental encore of all this tech that keeps our businesses thriving? It’s a conversation that’s not just worth having; it’s essential.

There are a lot of ways that a business’ data is at risk. Hackers can inundate your network with malware, some kind of natural disaster can befall your place of business, you could be the victim of sabotage, or someone who works for you can just mistakenly delete a critical file. With so much risk, it’s a good idea to have a comprehensive backup and recovery plan in place so you have access to a copy of your data should any of these unfortunate situations come up.

With remote workers, you have a lot more questions to consider on a daily basis, especially in the realms of productivity and security. If you’re not careful, you could put your business at risk. Here’s how you can face these challenges head-on and ensure your organization doesn’t suffer any negative side effects of remote work.

Running a business is like juggling flaming torches while riding a unicycle, blindfolded. You’ve got employees, customers, operations, and, of course, vendors. Vendors keep the gears turning, but if you’re not careful, those relationships can turn into a never-ending headache that eats up your time, money, and possibly your sanity. So how do you make sure your vendors work for you, rather than the other way around? Here’s how to get the most out of them without losing your mind.

We live in a moment in time defined by connectivity, which also means we live in a time defined by unwanted correspondence. It’s never been easier to reach you by phone, email, and even social media—even when you don’t want to be reached. Today, we’re talking about how social media, in particular, presents opportunities for scammers to target you and your loved ones.

What’s the plan if you ever lose your phone—or worse, some sneaky thief swipes it right out of your hands? Panic? Cry? Retrace your steps like a detective in a crime drama? Let’s be real—losing your phone is a nightmare. Not only are you cut off from memes, group chats, and your entire digital life, but your data, privacy, and security are also suddenly up for grabs. The usual solution? Wipe the device, cross your fingers, and hope for the best.

You’ve probably been told that multitasking is the ultimate skill. Employers love it, schools encourage it, and everyone seems to brag about how they can juggle ten things at once. But here’s the truth: multitasking doesn’t actually work. In fact, it makes you slower, more stressed, and less productive.

People leave their jobs for all types of reasons. Sometimes they move on to different opportunities, sometimes they retire, and sometimes, the change is initiated by you. Regardless of the reason for their departure, they’re gone, and you have some loose ends to tie up before you can begin the process of finding their replacement. Let’s look at five things you need to do immediately when someone leaves your organization.

In business, you generally know better than to make promises to your clients or customers. After all, what happens when you can’t keep them? Well, today, we want to highlight a couple of promises that managed IT can make—with confidence—for your business.

Having tools that help enhance your ability to support your customers is rarer than you may expect. One of the best tools a lot of businesses employ is Customer Relationship Management (CRM). The CRM system can transform how a business operates, but to make the most of it, you’ll need to employ some strategies. 

Have you ever imagined what life would be like if you weren’t buried in papers all the time? Loose sheets of paper, sticky notes, printouts… it’s all so wasteful and bad for the environment. But you can make a difference by going 100% paperless; that is, if you have the gumption for it.

In business today, technology plays a big role. Unfortunately, by using technology, each individual has to make security considerations. This is because there are more cyberattacks today than ever before. To keep business rolling effectively, today’s workers must carefully consider and understand their role in their organization’s cybersecurity initiatives. In today’s blog, we look at four ways they can do just that.

When you think about it, the technology we have today is truly awe-inspiring, simply because it enables us to be so much more productive as we exercise our creativity. All one really has to do to prove its value is to compare the quality of life we enjoy now as compared to almost any time in the past.

However, this does not mean that everyone is using technology to its full capacity and, as a result, suffering some consequential effects. Let’s consider some of these effects to reinforce why it pays to embrace the potential uses of technology fully.

Data fuels business, but we also share a large amount of data even in our personal lives. Even the most benign communications, like chats, requests to stop by the store on your way home, and even memes or pet pictures, are considered data—and where there’s data, there’s a place where it’s stored.

Today’s question: do you know where your data is being stored? And do you know the impact of that storage?

Many states’ stay-at-home orders that are/were designed to mitigate the spread of the COVID-19 virus are now lapsing all over the U.S. As a result, business owners are re-opening their doors to a great deal of uncertainty. We have put together this guide to help the business owner understand that, even though you’ve finally been given the go-ahead, you have a responsibility to keep your staff and customers safe.

Unfortunately, we have yet another reason to reflect on the importance of data backup, disaster recovery, and business continuity for organizations everywhere. A week ago today, Hurricane Beryl made landfall in Texas, downgrading to a tropical storm, but only after it had already caused estimated damages totaling over $5 million amongst the islands of middle America.

When disaster strikes your business, it can cause a lot of problems; and many of them aren’t a direct result of the disaster itself. It’s for this reason it’s important to prepare your technology for a potential disaster. Here are four of the best ways to get your technology ready.

Disaster Recovery (DR) provides your business with tools and processes to restore normal operations following a disruption. Think of it as a safety net for when things go wrong. The primary goal of your disaster recovery system is to restore critical business functions as quickly as possible.