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Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tech Term: Safe Mode

Tech Term: Safe Mode

Sometimes it can be hard to diagnose a problem with your PC. While it might not be something system-breaking, it’s still important to find the root of an issue before it becomes a major problem. One of the best ways to diagnose an issue with your computer is by logging in using Safe Mode. We’ll talk about when and how you can use Safe Mode to your computer’s benefit.

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Managing Your Software Requires Three Actions

Managing Your Software Requires Three Actions

It’s imperative that your organization’s software is managed properly. If you can’t do this, then your operations can suffer in the long run. While this might sound like a lot of work, software management isn’t as difficult as it sounds if you break it down into compartmentalized tasks. Ultimately, you can group it into three major steps: leveraging available assets, testing strategies, and understanding the software.

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Business Creates Headaches

Business Creates Headaches

Does your business have trouble with managing and maintaining your technology? If so, you’re not alone. Many small businesses struggle with even the most basic elements of IT maintenance. Wouldn’t it be nice if you could just take this responsibility and shift it off of your employees? The best way to approach technology maintenance is to implement managed IT services.

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Are You Properly Backing Up Your Business?

Are You Properly Backing Up Your Business?

It’s critical that you protect your business’ important assets, including perhaps the most important of all: its data. One of the best ways to do this is by implementing a solid backup solution. But what’s the best way to approach data backup? After all, every business is going to have different needs. We’re here to tell you all about these different needs, and how your organization can implement a reliable backup solution based on yours.

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Power Off, or Leave It On?

Power Off, or Leave It On?

At the end of the day, do you shut down your computer or do you put it into sleep mode? Depending on what you need from your device the next day, you might want to consider which option benefits you the most. Here are some of the pros and cons of both approaches so that you can pick which one best suits your situation.

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World Backup Day Highlights the Importance of Backup Practices

World Backup Day Highlights the Importance of Backup Practices

March 31, 2018 is World Backup Day. Data is a commodity, but unlike other commodities--it can be replicated without hurting its value. As a result, data backup has become a critical need for the modern business. World Backup Day has been created to remind people to protect their assets by backing up their files.

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A “Disaster” Covers More Than You’d Think

A “Disaster” Covers More Than You’d Think

What one organization considers a disaster might be much different than what another business might see as disastrous. Perhaps one sees the loss of a few hours and a few files as something that can be recovered, while another sees every lost moment and each iota of data as a catastrophe. Whichever camp you find yourself in, you need to be able to do two things: first, gauge how serious a given data loss disaster is, and secondly, establish what must be done to get back in action following said disaster.

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Tech Term: An Introduction to Proxy Servers

Tech Term: An Introduction to Proxy Servers

There are plenty of technical terms and solutions that, while heard of frequently enough, it may not be completely clear what they mean or refer to. A proxy server is an excellent example of such a solution. This week, we’ll examine this tech term and review how utilizing proxy servers can help your business.

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Remote Work is a Huge Help, With the Right Preparation

Remote Work is a Huge Help, With the Right Preparation

There are plenty of benefits to allowing your employees to work from home, but that doesn’t mean you can just implement it without consideration and planning. You have to have a system in place that allows you to enjoy the benefits of remote capabilities while mitigating some of its potential risks.

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Ransomware Makes Backup a Necessity

Ransomware Makes Backup a Necessity

Your business relies on its data to succeed, which lends itself to the fact that your organization needs to have some sort of security measures put into place to guarantee its safety. 2018 is thought to be the year of ransomware, so it stands to reason that your business should prepare to deal with it. One of the best ways to deal with ransomware is to make sure that your company has a plan to restore data affected by said ransomware.

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Overburdened Business Owners Should Consider Managed IT

Overburdened Business Owners Should Consider Managed IT

It’s no secret that a business owner has more than enough to deal with, regardless of that business’ size.

Whether the business has 10 employees or 100, the business owner has to deal with the stress of managing the minutiae of everyday operations, along with any other issues that may pop up. As one might assume, financial concerns can contribute considerably to that stress.

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Tip of the Week: 3 Crucial Pieces of HIPAA Compliance

Tip of the Week: 3 Crucial Pieces of HIPAA Compliance

If your work requires you to store medical data, you should be aware of how important your data security is, as a problem could potentially put your business at risk of closing up shop permanently. Security has to be a priority with so many regulations setting compliance standards that must be followed. How can you balance the effectiveness of your business without undermining its security?

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Tip of the Week: Why You Should Reexamine Your Business Practices

Tip of the Week: Why You Should Reexamine Your Business Practices

As a business adopts certain “best practices,” it is important for business leaders to consider why they are adopted, and more importantly, are they really for the best? There are many problems that subscribing to false best practices can produce, and so it becomes important to identify, adjust, and resolve them.

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Tip of the Week: What to Do When the Internet Goes Out

Tip of the Week: What to Do When the Internet Goes Out

Losing Internet can be a large problem in the business world, as we all become more and more reliant on it. Downtime of this kind can be immensely frustrating. However, not all hope is lost, as there are ways to troubleshoot the cause of an Internet outage.

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Tip of the Week: Tricks for Better Internet Browsing

Tip of the Week: Tricks for Better Internet Browsing

If you use the Internet every single day, you’ll start to realize that you can use it more effectively for achieving your goals. In cases like this, it’s important to look at ways you can improve your overall use of the Internet, as it’s the key way you access important information, applications, and contacts. Here are some day-to-day tips that you can use to help improve your mastery of the Internet.

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Your Business Can Take Advantage of Black Friday Deals, Too

Your Business Can Take Advantage of Black Friday Deals, Too

Black Friday: it’s the name given to the unofficial first day of the holiday shopping season, and is associated with the generally unparalleled deals on consumer products. Many consumers use this day’s incredible deals to justify spending their day buying (and often fighting over) a limited amount of goods. However, have you ever considered that Black Friday can also be a good day to both advance your B2B operations and take advantage of some deals yourself?

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Your Mouse Can Do More Than You Think

Your Mouse Can Do More Than You Think

You’ve used a mouse for years, but do you know of all the neat little tricks that it’s capable of? We’ll show you just how much you can get done with your mouse.

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Tip of the Week: What Changed With Google Calendar’s Update?

Tip of the Week: What Changed With Google Calendar’s Update?

If you are a dedicated user of Google Calendar, you’ll have realized that it’s recently undergone a significant improvement. Google has pushed out an update that has really polished their calendar in terms of both visual appearance and functionality, which is something that you’ll really appreciate, especially if you are a G Suite user. How can you use this new version of Google Calendar for your business?

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Is Your BYOD Strategy Up to Standards?

Is Your BYOD Strategy Up to Standards?

BYOD, or Bring Your Own Device, policies have proven to be a highly effective way for companies to save money. However, these policies need to address some of the shortcomings, potential costs and issues that comes with employees bringing and using their own devices could present to your business--not to mention security concerns.

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Have You Lost Control Of Your Network?

Have You Lost Control Of Your Network?

There are some tasks that are essential to the health of your business’ network. For example, you need to make sure that you are engaging in regular network management activities. Do you know what this task entails?

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