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Washington Works Blog

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Still Use Analog Solutions? Consider These Digital Alternatives

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Technology drives today’s businesses; if you haven’t embraced modern technology, you’re missing out. So much of what used to make business frustrating can now be done conveniently through technology, including many old analog tasks. Today, we want to highlight some ways you can use technology to seriously upgrade your company’s operations.

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What Do Smart Speakers Really Have to Offer?

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Smart speakers have been around for a while now, but let’s be real… have they actually changed the world? Not really. They’re great for blasting music, setting reminders, and answering random trivia questions, but beyond that? Meh.

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It May Be Time to Break Up with Your Old Technology

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We all have old friends; not the ones that you went to high school with, but oldish technology that we simply can’t bring ourselves to upgrade away from. At some point, however, old technology stops being a trusty sidekick and starts feeling like an anchor. If your devices are making life harder instead of easier, it might be time to say goodbye. Here’s how to know when it's time to let go and upgrade.

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If You Still Use Skype, the Clock is Ticking

03-14-25

Skype is dead; long live Microsoft Teams.

At least, that’s the position that Microsoft has taken. The software company is discontinuing the two-decade-old communication application Skype, shifting focus to the more recent Teams platform, with the app’s last day being scheduled for May 5.

Let’s review what this means and reflect on Skype's impact on modern technology.

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You Need to Have a Plan and a Purpose for Your Tech Investments

You Need to Have a Plan and a Purpose for Your Tech Investments

A lot of businesses feel the pressure to jump on the latest and greatest tech out there. On the surface, that sounds like a smart move, who wouldn’t want cutting-edge tools? Just because something is new and shiny doesn’t mean it’s the right fit for your business, however. So, let’s take a step back and talk about how you can make smart tech decisions that actually give you a return on your investment.

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Are You a Robot? Explaining CAPTCHA in Simple English

03-12-25

We’ve made it to the point where humans need to prove they’re real people to access systems, and one of the most common ways to do this is through the use of CAPTCHA technology. Completely Automated Public Turing test(s) to tell Computers and Humans Apart (try saying that with your mouth full) are everywhere, yet computers still struggle to actually crack these tests, unlike other methods of security. Why are they so successful at detecting automated bots?

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People Might Slow Your Business Down, but It May Be for The Best

People Might Slow Your Business Down, but It May Be for The Best

Artificial Intelligence is totally shaking things up—it's one of the coolest, most game-changing technologies we've seen in years. It can do in minutes what used to take people hours or even days, and it's only going to get smarter. That said, if you're a business owner, using AI can sometimes throw a wrench in the works.

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Discarding Your Old Technology Could Put Your Data at Risk

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Got a new computer for the holidays? That’s awesome! But before you get too excited, let’s talk about your old device. You can’t just toss it out—there’s a right way to get rid of it that keeps your personal info safe and the environment happy. In today’s blog, we discuss what to do with your old computer.

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Two-Factor Authentication Has Become an Essential Part of Data Security

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Securing your network is essential in this age of near-constant cyberthreats. One of the best ways individuals and businesses have to secure their accounts is through two-factor authentication. How do you make the most out of it? Let’s discuss the best practices to ensure your 2FA setup keeps your digital life safe.

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Are Smart Gadget Manufacturers in Legal Trouble?

1-10-25

Smart products are everywhere nowadays, ranging from video doorbells and assistants to more niche appliances… including breast pumps and floss dispensers. However, despite all of these devices being very different, most have one thing in common.

It just so happens that the U.S. Federal Trade Commission is concerned about this commonality, as it’s the fact that many don’t publicize when updates are available—or even provide them at all.

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Reflecting on the Tech Behind One of the Most Iconic Celebrations

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For many, the New Year is a time of renewal and fresh starts, allowing us to turn the page and begin our next lap around the sun on the right foot. That said, the holiday is also steeped in traditions—for instance, the Times Square celebration, where a massive ball is slowly dropped to signify the countdown until the calendar officially shifts from one year to the next.

This tradition has a fascinating history, based mainly on the technology of the times.

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Santa’s Email is Essential to North Pole Operations

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While we all know how much magic the workshops up at the North Pole rely on to produce presents for the good children of the world, we have it on good authority that they also rely on quite a bit of technology. For instance, there are a lot of letters that need to be sorted and read before Santa’s big ride. Let’s read up on what our partners up north frequently deal with in their critical operations.

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Four Common Computer Problems and What to Do About Them

Four Common Computer Problems and What to Do About Them

Dealing with computer problems can be frustrating, especially when you’re trying to get things done. Sometimes the solutions are simple, but other times, you might need help from an IT expert. Let’s talk about some of the most common issues and how you can fix them.

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Understanding the Database Management System

Understanding the Database Management System

Have you ever used Google to look up something, played a game that remembers your high scores, or checked your messages on Instagram? All these apps work smoothly because they have something called a Database Management System, or DBMS, working behind the scenes. In this month’s newsletter, we take a look at the DBMS and how it works to improve user experiences. 

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Five Tips to Help You Keep Your Workstation Clean

Five Tips to Help You Keep Your Workstation Clean

Taking care of your computer isn’t just about software updates and backups—it’s also about keeping it physically clean. A dust-free and tidy workspace helps your devices last longer and run smoothly. This month, we look at five straightforward tips anyone can follow to maintain a clean workstation.

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Why the Development of AI Could Be Considered “a Race to the Bottom”

Why the Development of AI Could Be Considered “a Race to the Bottom”

Want to be a business without hearing how artificial intelligence is changing the industry? Good luck; it’s a big deal that this technology has flourished in recent years, and businesses have found all kinds of ways to implement it. While AI has significant capacity for growth and to be an excellent tool to help human society, a lack of AI regulation has led some to believe that it’s only a matter of time before something bad happens that ruins a good thing for everyone.

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Three Ways Modern Digital Security Cameras are Better Than Traditional CCTV

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Digital security cameras have changed the game when it comes to keeping places safe. They can be beneficial in all types of situations. Offices, retail spaces, warehouses, and other properties should be covered by some type of surveillance. This not only allows for real-time security, it can reduce liability and have a positive effect on an organization’s bottom line.  Here's a breakdown of three big reasons why they’re better than old-school analog cameras.

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Should There Be a Tax on Cryptocurrency?

Should There Be a Tax on Cryptocurrency?

If you’re a regular reader of this blog, you’ve probably come across articles on blockchain before. This week, we're shifting gears to explore a new topic: should cryptocurrency, which is enabled by blockchain technology, be subject to taxation by state, federal, and international authorities? Let’s dive into what blockchain is, how it supports cryptocurrency, and the ongoing debate about potential taxation.

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Consumers Are Depending on Technology More Than Ever

Consumers Are Depending on Technology More Than Ever

Nowadays, we use technology for almost everything. Whether we're talking to friends, watching videos, or shopping, technology makes it easier and faster. With phones, computers, and other devices, we can do so much more than ever before. This has made people expect things to be quick and simple. Let’s see how tech has changed the way we shop!

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5 Reasons Why Mobile Innovation Has Screeched to a Halt

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The smartphone market used to be a hallmark of innovation, but nowadays, aside from the folding form factor, smartphone manufacturers have decided that the technology works, more or less, the same. What does this decline in innovation mean for you and your business? It might actually not be all that bad.

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