Washington Works Blog

Having tools that help enhance your ability to support your customers is rarer than you may expect. One of the best tools a lot of businesses employ is Customer Relationship Management (CRM). The CRM system can transform how a business operates, but to make the most of it, you’ll need to employ some strategies. 

Your business’ productivity software is one of the more important decisions you’ll make, and while there are many options, they won’t all be the best solution. Small business owners have to carefully consider price, scope, and integration, among other factors. Today, we’re looking at six aspects of productivity software your business should think about before committing to a solution.

Cloud computing, particularly Software-as-a-Service (SaaS), has become an essential tool for businesses of all sizes. Hosted software offers numerous benefits like anytime-anywhere access, scalability, and hassle-free management of hardware by the provider. In today’s post, we’ll share a few practical tips for working with cloud computing more effectively.

If you’ve spent any time online, you’ve likely encountered ads popping up while you’re trying to read articles, watch videos, or scroll through social media. While some ads can be helpful, many people find them disruptive or invasive, which is why ad blockers have become popular.  Have you ever wondered how exactly ad blockers work? Let’s break it down.

Professional services include a lot of the “experts” people depend on. Today’s professional services firms rely heavily on technology to enhance efficiency, client service, and overall operations. This month, we thought we’d go through four technologies professional services firms depend on. Let’s get into it.

Making decisions is a big part of running a business, but relying solely on gut feelings can sometimes backfire. Back-end analysis allows business owners to gain insights they might not have considered. This can lead to more money through better sales, customer relationships, and efficiency. In today’s blog, we’ll discuss how AI enhances business intelligence.

Everyone should soon have access to a very handy feature in Google Sheets that helps close the gap between Sheets and its rival software, Microsoft Excel.

This feature? Simple table conversions, complete with advanced organization features.

Keeping track of your organization’s technology can actually be more difficult than you may think. First of all, most businesses aren’t that worried about their technology as long as it works as designed. Secondly, technology tends to move in and out of an organization pretty fast. In this month’s newsletter, we are going to go into some steps you need to take to get a handle on your technology inventory.

Sometimes, in business, you will hear about the opportunity cost of a decision. You may not be familiar with this concept that involves the investments you make in your organization's technology. In today’s article, we will discuss the opportunity cost of technology and why that cost may not be one you should be unwilling to take on. 

Software plays a crucial role in every business, regardless of its nature. Whether you rely on a CRM system, a point-of-sale solution, or more intricate software profiles, understanding key aspects of modern software is essential for maximizing its potential. Here are three vital insights into modern software.

Remote workers face a significant challenge in ensuring data security. While safeguarding data stored within the company's internal network is feasible, protecting data accessed by employees outside the office presents different obstacles. How can businesses protect sensitive resources from unauthorized access?

When you download a program or application to your computer, you must install it through its operating system. The same is true for your Android smartphone, but the file names are a bit different, and the process is a little more convoluted… and for good reason. Today, we want to walk you through how APK files work and why it might not be a good idea to install them on your device in the traditional sense.

The entire point of modern technology is to make things easier. Businesses don’t invest in computers and software simply to throw away money—technology exists to streamline operations and help you get more done in less time.

Let’s look at some of the standard technologies your business should consider to gain more value out of your technology.

Imagine doing your job without the advanced communications tools that you have access to. It would make things much less efficient. Most organizations use all types of different solutions to be able to support their workforce and customers, but in today’s business, there are three solutions most organizations have come to depend on. Let’s take a look at these three today.

Effectively managing the multitude of devices in a contemporary office is a big job. The challenge lies in meticulous oversight of each device, identifying users, and observing patterns of usage. If your technology assets are not currently being tracked, it is a good idea to implement some way of monitoring those systems. The adoption of an inventory management system presents a more efficient and streamlined approach to address this challenge.

Whatever your industry, there are going to be processes that need to be followed, and this will require no small amount of organization to keep all the moving parts in tandem with each other. Fortunately, tools that can help with your project management needs are readily available, so long as you take advantage of their capabilities.

Take Google Sheets, for instance.

In mobile operating systems, each fresh iteration tends to bring forth marginal improvements and refinements to enhance the user experience. Apple's newest mobile operating system, iOS 17, follows suit in this tradition. Let's take a brief look at some of its noteworthy additions.

What is art? It’s not an easy question to answer, especially with new techniques and mediums being developed all the time. By definition, art can be basically summed up as the creative expression of an individual through some medium.

For Japanese artist Tatsuo Horiuchi, that medium is one that is familiar to those in and out of the art world.

It seems that almost everyone owns a smartphone these days, and with smartphones come a multitude of apps. Mobile applications are the driving force behind the world's largest computing ecosystems. Consequently, the question arises, "Is it necessary for my business to have a mobile app?" Whether this is a wise decision depends on your unique business objectives, target audience, and available resources. Let’s explore the advantages and disadvantages of developing a mobile app for your business.

Technology is increasingly important for business, which is why when making decisions about what technology to use and how to use it, decision makers need all the information they can get. Since businesses today depend more on software than ever, it is extremely important that you know why it is so important to keep your business’ applications updated and patched.