Washington Works Blog

Using a computer can be frustrating when things go wrong, but you’re not alone. Everyone has dealt with annoying tech issues at some point. Let’s look at three super common tech problems and how you can handle them.

If you’re a regular reader of this blog, you’ve probably come across articles on blockchain before. This week, we're shifting gears to explore a new topic: should cryptocurrency, which is enabled by blockchain technology, be subject to taxation by state, federal, and international authorities? Let’s dive into what blockchain is, how it supports cryptocurrency, and the ongoing debate about potential taxation.

Let me ask you this: would you trust every one of your team members with a key to your house? Of course not, right? After all, what if someone lost their copy or had it stolen from them?

So, if you wouldn’t trust your entire team with access to your home, why on earth would you trust them with carte blanche access to your entire business and all of its data?

That’s just it… you wouldn’t. 

Subscriptions are nothing new in the business world, but they can be tough to track and, more importantly, cancel. Now, a new ruling from the Federal Trade Commission makes it easier than ever to cancel a subscription. Today, we want to discuss how this impacts you, your business, and your users.

Relationships in business are just like relationships elsewhere in life: messy and sometimes chaotic, but generally good to foster. This goes for relationships with customers, vendors, and even your employees. Today, we want to look at how you can build better and stronger relationships for your business.

Businesses face numerous challenges, many of which arise internally. Whether your business is dealing with cybersecurity threats, unhappy customers, or unreliable suppliers, leaders must navigate every threat. Among these, internal issues can often be the most disruptive. In this blog, we'll focus on two critical employee-related challenges that can significantly hinder business operations.

Of all your business’ potential cybersecurity vulnerabilities, one can more easily bring your organization to its knees than any other… but if this vulnerability is addressed correctly, you could instead see considerable benefits.

Of course, the vulnerability I’m referring to is your team itself. Human error, in its many forms, can easily leave you vulnerable if you aren’t careful about preparing yourself and the rest of your staff to act with cybersecurity in mind.

How many vendors are you managing? Probably quite a few. Now, think about how much time you spend on each one. What if you could reduce that time to almost nothing? We have some great news for you.

Cyberattacks will not let up anytime soon, so businesses need to be prepared with the knowledge and expertise to combat them. Unfortunately, finding the right folks with the right expertise is hard. According to a report from Kaspersky titled “The Portrait of Modern Information Security Professional,” the world is short about 4 million security professionals, and even the existing professionals make grave errors in their first couple of years. Let’s take a look at some of these insights and see what we can learn from them.

The rapid evolution of technology has significantly impacted the workplace, and understanding how different generations interact with it can improve collaboration and productivity. In this month's newsletter, we explore the perspectives and preferences of Baby Boomers, Gen X, Millennials, and Gen Z, and offer tips on bridging the generational tech gap.

The four-day workweek is gaining traction among small businesses. It promises improved efficiency and increased employee satisfaction... but how can technology enhance this model? How can it help businesses reap the full benefits of a shorter workweek?

The workplace has undergone a dramatic shift over the past several years in favor of remote work, due in no small part to worldwide circumstances. In fact, many workers who would prefer to work in-office found themselves unable to, pushing the button on the topic of remote work even more. While there are some outspoken companies that want to see the return of in-office work, experts in the industry seem to be of the opposite opinion.

Digital monitoring is a bit of a contentious topic in business, but according to a survey from Gartner, it might not be as contentious of a topic as previously thought. In fact, employees are often in favor of digital monitoring under the appropriate circumstances, as long as it doesn’t get in the way of their jobs.

Password changes, multi-factor authentication, and countless changes in policy and procedure can make daily workflows more and more complicated. Cybersecurity can truly be a pain—a necessary pain, granted—but a pain nevertheless, and one that can gradually lead to burnout if you aren’t careful. Let’s go over how to mitigate the likelihood of it.

Technology is only effective in the hands of the right—or, at least, well-trained—employees. To work toward this goal, you’ll have to ramp up your hiring processes to ensure you garner the interest of the right candidates for the jobs. Nowhere is this more true than for your IT department. Let’s go over how you can make your business an attractive employment option for skilled and innovative technicians.

Whether or not you believe acronyms are an acceptable form of speech, some people might use them habitually or instinctively even for business communications. Of course, they don’t have much place in this context, but habits are hard to break. To address this issue, one innovative thinker has created a tool that can help determine if the acronym “LOL” is sincere or not.

Hot desking—the workplace organization method wherein there are no assigned workstations—has an assortment of pros and cons to it, but many companies are finding the more fiscal benefits to be worth the trade-offs. Let’s explore some of the pros and cons of hot desking, and go over a few tips and strategies that will help if you choose to implement it. 

With technology playing such a massive role in modern business processes, having someone in the higher ranks to oversee it is a huge advantage. This is the role of the Chief Information Officer—the CIO—which makes them an integral part of the modern C-suite.

So, what kind of thing does the CIO (or your business’ equivalent of it) need to know and consider in order to fulfill their role? 

It doesn’t matter if your workplace is your typical office space or if it is remote. There will always be factors that can contribute to burnout. These struggles are not exclusive to the location of the office, and if left unchecked they can impact work performance, productivity, mental health, and so on. It’s important that you have coping mechanisms and strategies in place to address burnout before it becomes too severe to counter.

The average person will spend an estimated one-third of their life at work. One third. That’s a lot of time, providing plenty of opportunity to accumulate stress. Over time, these emotions could potentially overwhelm your employees and lead to a breakdown. This is, naturally, harmful to your business, so let’s explore some strategies you can share with your team to help them deal with their workday stresses.