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Washington Works Blog

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

New FTC Rules, Effective April 2025, Make Unsubscribing Easier Than Ever

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Subscriptions are nothing new in the business world, but they can be tough to track and, more importantly, cancel. Now, a new ruling from the Federal Trade Commission makes it easier than ever to cancel a subscription. Today, we want to discuss how this impacts you, your business, and your users.

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What Does the Future Hold for the Blockchain?

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The blockchain is a technology that many people know about, but cannot explain. They know it has something to do with Bitcoin, but can’t tell you exactly what. Well, whether you know next to nothing about blockchain, or you’re a seasoned crypto investor, you will be.

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U.S. Schools are Dealing with Extensive Business Email Compromise Attacks

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A business email compromise attack is a phishing scam in which a scammer uses email to take possession of capital—either in the form of data or actual finances—from the organization they choose to target. Lately, these scams have been observed to focus on schools.

Let’s review the situation at hand and what is at stake.

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Beryl Reinforces Why Backups Are So Important

Beryl Reinforces Why Backups Are So Important

Unfortunately, we have yet another reason to reflect on the importance of data backup, disaster recovery, and business continuity for organizations everywhere. A week ago today, Hurricane Beryl made landfall in Texas, downgrading to a tropical storm, but only after it had already caused estimated damages totaling over $5 million amongst the islands of middle America.

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CrowdStrike Issue Causes Serious Problems for Businesses, Emergency Services, and Critical Infrastructure

CrowdStrike Issue Causes Serious Problems for Businesses, Emergency Services, and Critical Infrastructure

July 18th, 2024 saw one of the most widespread and devastating outages in recent memory, as a global update from cybersecurity company CrowdStrike brought about significant impacts to major infrastructures and societal needs. All this occurred even though only 1% of Windows operating systems experienced the issue.

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3 Big Takeaways from the CrowdStrike Outage

3 Big Takeaways from the CrowdStrike Outage

The recent CrowdStrike outage that disrupted many Microsoft-run systems has made headlines, even if it didn’t affect you directly. With so many organizations relying on Windows, this incident caused an unprecedented number of computer crashes, impacting over 8.5 million systems worldwide. The outage didn’t just cost businesses billions in lost revenue—it also led to the cancellation of 3,000 flights, throwing travel plans into chaos. As the largest outage in history, it served as a stark reminder that the technology we depend on daily isn’t foolproof. Today, we’ll explore key takeaways from the CrowdStrike outage and how businesses can better prepare for such events.

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AI and Big Data Present Interesting Opportunities for Businesses

AI and Big Data Present Interesting Opportunities for Businesses

All businesses use technology to varying degrees, typically to improve operations or offer innovation through a service or product. SMBs often benefit from the increased use of technology in the business world, as it’s generally quite effective at solving their problems and accessible enough that even companies on a budget can afford it. Let’s look at some opportunities your own business might have in 2024.

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Is AI an Existential Threat to Humanity? The Answer: Maybe

Is AI an Existential Threat to Humanity? The Answer: Maybe

Artificial intelligence is a hot-button issue in today’s business technology landscape, and for good reason. It’s being implemented in various software tools and platforms with mixed results. There are some concerns over it, particularly in regard to intellectual property, but there are also major issues with it related to “the profound risks to society and humanity,” according to an open letter.

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ALERT: Dangerous Zero-Day Threats Found in Recent Samsung Chipsets

ALERT: Dangerous Zero-Day Threats Found in Recent Samsung Chipsets

Google’s Project Zero team has discovered 18 zero-day vulnerabilities impacting the Samsung Exynos modems—four of which enable remote code execution. Let’s talk about what this issue does, and what needs to be done to minimize risk.

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What Can Businesses Expect in 2023?

What Can Businesses Expect in 2023?

2023 is right around the corner, and if the past few years are any indication, it will be rife with challenges for businesses to overcome. Let’s consider some of these challenges, and what technologies can help minimize or even eliminate them.

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An AI-Generated Piece of Art Has Created Quite the Controversy

An AI-Generated Piece of Art Has Created Quite the Controversy

It is a legitimate question whether something is actually art if it isn’t created by a human being. That’s before you are exposed to it, however. In fact, an AI created a piece of art that was crowned the winner at the Colorado State Fair. Let’s take a look at AI art in the context of this competition.

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Hundreds of Applications Could Potentially Expose Data Through Basic Errors

Hundreds of Applications Could Potentially Expose Data Through Basic Errors

At the beginning of September, it was revealed that a relatively simple issue existed in nearly 2,000 mobile applications that potentially exposed some (read: a lot of) sensitive data. Let’s take a brief, basic look at the situation to see if there are any lessons that can apply to your business.

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Emotions Can Run High in the Workplace… Here’s How to Manage Yours

Emotions Can Run High in the Workplace… Here’s How to Manage Yours

The average person will spend an estimated one-third of their life at work. One third. That’s a lot of time, providing plenty of opportunity to accumulate stress. Over time, these emotions could potentially overwhelm your employees and lead to a breakdown. This is, naturally, harmful to your business, so let’s explore some strategies you can share with your team to help them deal with their workday stresses.

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Why IT Spending is Bucking Current Economic Trends

Why IT Spending is Bucking Current Economic Trends

With inflation proving to be a significant concern for businesses at the moment, reaching highs that it hasn’t in decades, there is a distinct need for businesses to get as much value as they can out of the investments they make.

Let’s discuss a few technologies that offer this more desirable cost/benefit ratio so you can consider them for your own use.

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The LinkedIn Breach Exposes Nearly 700 Million People

The LinkedIn Breach Exposes Nearly 700 Million People

Almost daily there is another data breach reported that exposes data for hundreds of thousands or millions of people. This is a troubling trend. One of the most troubling events happened recently as 700 million profiles from the social media network LinkedIn were found for sale on a popular hackers forum. What’s worse is that the company isn’t admitting that it had been breached recently. Let’s take a brief look at this situation and try to unpack what is going on with LinkedIn.

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The Global Chip Shortage a Real Problem for Many

The Global Chip Shortage a Real Problem for Many

With such a heavy focus on remote work over the past year or so, if you have tried to procure equipment or technology solutions during this period, you may have noticed that it is much harder than usual to do so. The global chip shortage has led to many challenges for organizations, chief among them getting the parts needed to put together critical technology solutions. This opens up a whole other set of issues, though, particularly in regards to disruption of the supply chain.

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Hackers Spark Major Gas Crisis Throughout the Southern U.S.

Hackers Spark Major Gas Crisis Throughout the Southern U.S.

You’ve probably heard by now, a Russia-based hacking collective by the name of DarkSide targeted Colonial Pipeline, a company that supplies nearly 45 percent of the fuel used along the Eastern Seaboard of the United States, with a ransomware attack. Not only does this hack have an effect on fuel prices and availability, it highlights just how vulnerable much of the nation’s energy infrastructure is. Let’s discuss the details of the hack and the raging discussion about cybersecurity that’s happening as a result. 

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Our Top 7 List of IT Myths and Wild Conspiracies

Our Top 7 List of IT Myths and Wild Conspiracies

Being in IT, we’ve seen and heard it all. Between the campfire horror stories of technicians to the outlandish IT conspiracies and ‘home remedies’ that get passed around, we’ve decided to compile a list of some of our favorite IT and technology myths.

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