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Washington Works Blog

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Documented and Inventoried: Don’t Let IT Drive You to Insanity

Keeping track of your business’ technology is very important for smooth operations and long-term success. You need to monitor every piece of your technology to avoid wasting money and facing security issues. A good inventory system helps you know what technology you have, where it's being used, and when it needs maintenance or replacement. This ensures your team has the right tools when they need them, which helps boost productivity and growth.

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If You’ve Dealt with One of These Common Computer Issues, You Aren’t Alone

Computer problems aren’t just annoying, they are a major impediment to a business’ overall productivity. There are several common problems that can slow down your computer, each with its own signs, causes, and fixes. This month we’re going to look at some of these problems and what the solutions are for them.

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How Does Your Business Manage Its Mobile Devices?

How Does Your Business Manage Its Mobile Devices?

Now that smart mobile devices are a mainstay in business, the landscape will never be the same again. Your organization needs to have a plan to acquire, manage, maintain, and secure these devices. Businesses generally choose either Bring Your Own Device (BYOD) or Corporate-Owned, Personally Enabled (COPE), depending on their needs.

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Six Tips to Improve Organizational Inventory Management

Six Tips to Improve Organizational Inventory Management

Keeping track of your organization’s technology can actually be more difficult than you may think. First of all, most businesses aren’t that worried about their technology as long as it works as designed. Secondly, technology tends to move in and out of an organization pretty fast. In this month’s newsletter, we are going to go into some steps you need to take to get a handle on your technology inventory.

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Hardware Prices Continue to Climb

If you've been in the market for upgrading your hardware, be it a new graphics card, CPU, or even a laptop, you might have experienced something alarming: soaring prices. The once-stable cost of computer hardware has been inflated recently, leaving consumers frustrated that they can't find the hardware they are looking for at reasonable prices. Let's briefly go into what's causing this unprecedented spike in hardware prices and how we can help you navigate through it.

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It’s Important to Track All of Your IT Infrastructure

It’s Important to Track All of Your IT Infrastructure

When evaluating your business assets, it's essential to prioritize technology. Let's briefly go into the reasons why this is important and explore effective management strategies your business can roll out to improve your operations.

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USB-C? Thunderbolt? What Ports Should My New Laptop Have?

USB-C? Thunderbolt? What Ports Should My New Laptop Have?

We’re at a weird point in the technology world (but honestly, when is it not at least a little convoluted?). Right now, modern technology has been slowly shifting between a few different technologies and consumers and businesses are stuck in the middle trying to figure out what to do and how to future-proof their hardware investments.

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Necessary Networking Tools You Need to Know

Necessary Networking Tools You Need to Know

Every organization, whether it’s a farm with a stable full of horses or an office with a stable filled with people, depends on its access to the Internet. Most people take for granted their ability to connect whether it be with their smartphone via Wi-Fi or their workstation, which is typically hardwired. There is a whole infrastructure behind the near ubiquitous Internet access you enjoy. Today, we will go through some of the essential hardware needed. 

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How to Implement an Effective BYOD Policy

Let’s face it; running a business can be expensive, and taking any measures possible to mitigate those costs can have huge benefits for your bottom line. One way companies are minimizing costs is by implementing a Bring Your Own Device policy, or BYOD, to allow employees to use their own personal devices for work purposes. We’re here to help you do so without putting security at risk.

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ALERT: Dangerous Zero-Day Threats Found in Recent Samsung Chipsets

ALERT: Dangerous Zero-Day Threats Found in Recent Samsung Chipsets

Google’s Project Zero team has discovered 18 zero-day vulnerabilities impacting the Samsung Exynos modems—four of which enable remote code execution. Let’s talk about what this issue does, and what needs to be done to minimize risk.

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Are Magnets Really Bad for a Computer?

Are Magnets Really Bad for a Computer?

Magnets are often portrayed as the bane of technology’s existence, especially in media where data must be scrubbed from devices through the use of a magnet. How true is this representation of the relationship between magnets and technology? We’ll examine this in today’s blog article.

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The Rubber Ducky Hacking Tool is Back

The Rubber Ducky Hacking Tool is Back

For millions of people, the rubber ducky is a benign reminder of childhood. Depending on when you were a child, the rendition of Sesame Street’s Ernie singing “Rubber Duckie, you’re the one,” is ingrained in your mind every time you hear the term. Unfortunately, the Rubber Ducky we are going to tell you about today has only fond recollection for people who are looking to breach networks they aren’t authorized to access or deliver malware payloads that are designed to cause havoc. 

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Don’t Know Where to Start? Three Places to Spend Your IT Dollars

Don’t Know Where to Start? Three Places to Spend Your IT Dollars

For years, IT has been at the forefront of business administration, productivity, communications, and many other parts of an organization's efficient operations. For the growing business it can be rather difficult to know where to invest your capital so that you can get the best ROI or the most value out of your IT investments. Let’s take a look at how the growing business can use their earmarked capital to improve their business.

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The CHIPS Act Looks to Help Push Technology Forward

The CHIPS Act Looks to Help Push Technology Forward

In efforts to curb the semiconductor shortage and jumpstart the technology industry, the United States Congress passed legislation that includes funding for manufacturing semiconductors. Partially in response to China’s increasing economic influence and partially in response to the semiconductor shortage, the CHIPS Act could be just what industry leaders need to kickstart the manufacturing of these important devices.

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How to Help Keep Your Mobile Devices Kicking for Longer

How to Help Keep Your Mobile Devices Kicking for Longer

It’s a common enough frustration—just as you really need it, your mobile device’s battery is on its last legs. This is something that we all would like to avoid if we could. That’s why we wanted to take the time to share a few ways to prolong your device’s battery life just a bit longer.

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How to Determine the Costs Associated with Your Printing

How to Determine the Costs Associated with Your Printing

Sad to say, but for the foreseeable future, cost control is going to be the number one priority for almost every business. With the impacts of the COVID-19 pandemic still lingering, and revenue streams interrupted, many businesses are still being extremely cautious with their capital. One place where most businesses can cut back is on printing. Let’s discuss how to cut your organization’s printing costs. 

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Don’t Let Your IT Cause Business Failure

Don’t Let Your IT Cause Business Failure

For modern organizations that depend highly on their technology, nothing is quite so scary as an event that can completely marginalize its ability to operate. This doesn’t need to be a fire, flood, or some other major cataclysm; it could be something as simple as some of your old IT fails and you’re not ready for it. This week, we thought we’d briefly go through what a catastrophic failure looks like and some steps you can take to keep your business from experiencing one.

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Your Business Needs to Consider Implementing a Refresh Schedule

Your Business Needs to Consider Implementing a Refresh Schedule

Businesses that depend on their technology try to stick with it as long as they can so as to not incur large unnecessary costs. Ironically, that may be the thing that is causing a lot of those costs. Today, we thought we would take a look at a couple of variables that can let you know it’s time to upgrade away from your current technology. 

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What are My Options for Connecting a Second Monitor?

What are My Options for Connecting a Second Monitor?

Laptops are pretty great, I think we can all agree, simply due to their portability. Having said that, the one-screen situation that laptops bring with them can certainly get in the way of productivity—particularly for those who are used to using more than one. Let’s discuss why an additional display is so helpful, and what your options may be for hooking one up to your laptop.

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Broken Computer? Do These Things Before Taking It to the Shop

Broken Computer? Do These Things Before Taking It to the Shop

Try as we might, we can’t prevent all computer issues from occurring—for instance, there’s not much that we can do if a stick of RAM dies, at least, not remotely. However, if you’re stuck with a broken computer and need to bring it in for repair work, there are a few things we recommend you do.

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