Washington Works Blog

Do you know which of your employees is your weakest security link? It doesn’t take much to break into an employee’s email, and from there, the rest of your infrastructure. All a scammer has to do is convince the right employee to click on a link, download an infected attachment, or hand over their password. Can you honestly say that your team has the knowledge to combat such a profound threat?

Cyberthreats aren’t just occasional inconveniences, especially nowadays. They are constant, evolving, and some are so highly sophisticated that you can hardly blame yourself if you fall victim to them. This is why proactivity is so important. Businesses that take a reactive approach to cybersecurity find themselves in a never-ending cycle of damage control. 

You’ve likely felt it: that uncanny sense that your phone is eavesdropping or that the Internet is feeding you exactly what you love and everything you hate. We call it the Algorithm; the thing that decides what we see, who we talk to, and what we believe.

The algorithm isn't a single entity; it’s a hyper-focused, data-driven librarian with one specific goal: to keep you engaged longer and longer so the company can make more money. By treating your attention as a currency, platforms have built sophisticated engines that don’t just show you content; they predict your future behavior. Here is how the world’s biggest digital companies are shaping your worldview.

Your team is your first and most vital defense against cyber threats. A single mistake—a click on a malicious link, a weak password, or a lapse in judgment—can compromise your entire organization. Cybersecurity isn't just an IT issue; it's a company-wide responsibility.

To build a resilient defense, your team needs comprehensive, recurring training. This month, we will give you a brief outline of the essential cybersecurity topics you must cover:

Do you ever feel like your PC is taking longer to boot up than you’d like? It might not be your imagination; it might actually be taking longer than it should. Today, we’ll go over how you can use the Event Viewer app to get an idea of how long it’s taking your computer to boot up, as well as what numbers you should aim for.

This time of year is rife with traditions, from the foods we eat to the rituals we follow… even the songs we sing. We wanted to share a little reworking of a classic carol that exemplifies our commitment to the businesses we work with in the spirit of the season.

How productive are your employees, really? You want your investments in people and resources to yield results, but if those results aren’t visible, either because they don’t exist or because it’s so slow that it might as well not be there, then you have a real problem on your hands. Today, we’re discussing how you can use productivity to measure efficiency and how you can overcome the struggle of not being where you want to be.

The very tools designed to make our jobs easier, faster, and more flexible often feel like the source of our deepest stress. From the endless barrage of email notifications to the pressure of being always available, modern work technology is a true double-edged sword.

So, does technology create stress or remove stress in the workplace? The answer, like most things in the digital age, is both.

Tell me if this has ever happened to you: you invest in a high-priced technology solution, only to find that the solution isn’t what your business needs. The technology is effectively a “lemon,” where it costs your business a lot of money without any real return on the investment. This sometimes happens when you use technology to fix a short-term problem without a clear long-term strategy; you lose money and productivity due to incompatibility issues, and without a strategic roadmap to move forward, you’re left wondering where you’ve gone wrong.

Word processors are a part of office life, so it helps to know as much as you can about them. Today, we want to think about ways you can adjust text size, especially after you copy and paste content into a document. Not only will we cover how to do so as plain text, but also how to use keyboard shortcuts to increase or decrease text size and add special formatting without navigating clunky menus.

Remember Tay? Microsoft's 2016 AI chatbot that the internet turned into a wildly offensive, racist mess in just 16 hours? It was a spectacular, public failure that proved one thing: Garbage In, Garbage Out.

Today, the garbage isn't just on Twitter. It's the highly sensitive, proprietary data your own employees are accidentally leaking into the public domain.

Have you ever thought about why your home Wi-Fi is fantastic in one spot but completely vanishes in another? You might have paid for the fastest internet package and own a brand-new router, yet you still deal with frustrating dead zones and slow connections. It turns out that one of the most crucial elements affecting your speed isn't your internet company or the router itself; it's simply where you decide to place the device.

You’ve locked down your network with cybersecurity—but what about the risks right outside your door? Physical security breaches are a serious threat to your employees, data, and critical equipment. For any small business owner, addressing this issue isn’t just good practice—it's a necessity for true peace of mind.

Is your business still tied up with its rapidly aging server hardware? This can stifle your company’s growth, whether you realize it or not. The good news is that the cloud offers ways for your business to transcend the limitations of traditional IT, and with a cloud-first IT model, you can work toward making the cloud your default and preferred choice for all your new IT initiatives.

Today, we’ll look at why the cloud-first model is the preferred choice for modern business owners, as well as how it can lead to more scalability, cost predictability, and remote work potential for your company’s employees.

It’s the holiday season, so many people will be spending a lot of time online, likely seeking out the perfect gift for everyone on their list. Considering you’re reading this blog, you could be one of them. Do you have the perfect gifts in mind for everyone in your circle, but just can’t seem to find what you’re looking for?

Let’s go over some tricks that Google has baked into its search functionality, and how they could prove handy during your holiday shopping… and your workday, too!

Let’s imagine that your business has a hidden back door—one that your building manager doesn’t even know exists—and that door leads straight into the heart of your office. By the time someone finds out that door exists, someone could have snuck in to wreak all kinds of havoc, unbeknownst to you. This is what is known as a zero-day threat; it’s a security vulnerability that is being actively exploited in the wild, one that was previously unknown to the vendor and unpatched against, and it’s a serious problem for any SMB.

We’ve all said it. It’s the unofficial motto of pragmatism, the quiet commitment to frugality that businesses cling to: If it ain't broke, don't fix it.

It feels responsible. It feels safe.

Here is the hard truth from an IT professional: When it comes to your business technology, this motto is a recipe for disaster. It is the single most dangerous, most expensive, and highest-risk strategy you can have.

Today, simply working harder isn't enough; you need to work smarter. This is where productivity software comes into play. Far from being just a suite of digital tools, this technology fundamentally transforms the way employees operate, leading to dramatic gains in efficiency and overall output. How does this software actually work to boost your team's performance? This month, let's dive into the mechanisms that make it an indispensable asset for the modern workplace.

Imagine that your screen flashes a devastating message: your critical data is encrypted, and you face a massive ransom demand. Your operation grinds to a halt. This isn't just an enterprise problem; it's the harsh reality for businesses of all sizes.

Cyber threats don't discriminate. Your small or mid-sized business is a prime target.

Small and medium-sized businesses face a relentless challenge: competing with industry titans while grappling with supply chain complexity. The good news is that the right technology is now more accessible and affordable than ever. This month, let's explore how you can strategically leverage tech to turn your supply chain from a cost center into a powerful competitive advantage.