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Washington Works Blog

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

3 Super Simple IT Habits You Can Cultivate Today

07-30-25

Even though it’s incredibly helpful, technology can be frustrating—sometimes to an absurd degree. Businesses can’t function without it, so they have to learn to live with it, but it doesn’t have to be hard. You can develop some habits by using these tricks to reduce some of the friction in your workday.

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How to Use Network Segmentation for Your Internet of Things Devices

07-28-25

How many devices around you are connected to the Internet? While connected technologies inject convenience into our lives, it comes at a cost: security. Let’s discuss how the rise of connected devices, collectively known as the Internet of Things, has taken a toll on network security and what you need to know about it to protect your business.

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Turn Your Technology Costs into Growth Tools

You should actively be asking yourself if your technology is helping your business grow, or is it just another set of bills to pay? For many businesses, technology, with all the constant attention it needs and frustrations it can bring, can feel like a constant, confusing expense. IT has a rare ability to be essential and costly at the same time; but, it really doesn't have to be.

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There’s a VERY Easy Way to Declutter Your Desktop

There’s a VERY Easy Way to Declutter Your Desktop

It can be too easy for anyone’s work desktop to become cluttered and filled with applications and windows, leading to a mess that gets in the way whenever one tries to accomplish anything. Chances are, you know exactly what I’m talking about. Wouldn’t it be great if there were a quick and easy way to clean up the desktop and just focus on the window you need to focus on?

If you agree, I have some good news.

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AI Could Be Your New Secret Weapon for Operational Excellence

You hear a lot about Artificial Intelligence these days. It can sound a bit like something out of a sci-fi movie, maybe even a little daunting. However, what if I told you AI could be working quietly behind the scenes in many businesses, acting like the most efficient, data-savvy coworker you've ever had?

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3 Easy Ways to Cash In On AI

3 Easy Ways to Cash In On AI

Artificial intelligence has consumed the zeitgeist and isn’t letting go anytime soon. Businesses can leverage this trend in technology to great effect, provided they can get over how intimidating some of the more complicated use cases of AI can be. That said, there are plenty of easy ways to leverage AI, even for small and medium-sized businesses.

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3 Tips for Seamless Software Integration

Putting new software into your business can feel just as tricky as any other action you are going to take. If it doesn't go well, it can lead to headaches, confused employees, and wasted money. Here are three simple tips to help you add new software without the stress.

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Tips: Get an Hour of Your Day Back

Tips: Get an Hour of Your Day Back

Unfortunately, most people can relate to the feeling when you’re busy, but you really aren’t getting anything meaningful accomplished. Imagine a workplace where being busy actually means brilliantly productive. If that is the sweet spot you’re looking for, this blog is for you.

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The Hidden Costs of Hanging onto Old Technology

The Hidden Costs of Hanging onto Old Technology

For anyone that has a routine, there’s a real comfort in sticking with what you know. For instance, if your grandmother's famous blueberry cobbler recipe has been a hit for decades, you definitely don't mess with it. When it comes to your business’ technology, however, that old adage can actually get you into trouble.

See, ignoring your business tech and letting it get old can actually create some pretty big, hidden costs you might not even realize are there. Let's dig into those so you can truly appreciate why keeping your business tech up-to-date isn't just nice to have, it’s essential.

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Take the Grind Out of Business with Our Managed Services

Take the Grind Out of Business with Our Managed Services

The daily grind is characterized by the feeling that you’re busy all day, but not necessarily “productive.” Your technology could influence this feeling and make the daily grind feel like a slog, but with the right approach to IT, you can focus on technology that empowers rather than overwhelms. How do you make this transition? That’s what we’ll discuss today.

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The 3 Pillars of a Modern Data Backup System

A good data backup system is like having insurance for your data. Yes, you hope you never have to use it, but you’ll be glad to have it if you do. Today, we want to cover three of the biggest components of any modern data backup system and how we can use the latest technology to make your data backups as seamless a process as possible.

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Tip of the Week: The Common File Types and How to Use Them

Tip of the Week: The Common File Types and How to Use Them

Do you ever see the little letters after a file and wonder what they stand for? While you might intuitively know from the thumbnail what kind of file you’re looking at, these letters, called file extensions, help to differentiate them from one another. Let’s go over some of the common file types you might encounter during your day-to-day work.

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Dark Web Monitoring is Your Proactive Shield Against Cyberthreats

07-11-25

When you think of the dark web, images of shadowy figures and illicit activities might spring to mind. Unfortunately for businesses, the dark web isn't just a place of intrigue; it’s where your stolen data goes to get shared and sold.

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Tip of the Week: How to Use Tabs in Your Browser

07-09-25

Chances are you use your Internet browser more than any other tool on your computer, so why not make the most of it? Today, we’re focusing on how you can stay organized and productive with your web browser. We’ll cover all you need to know about tabs, including best practices and shortcuts that are sure to see a lot of use.

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Ditch the Break-Fix IT and Get Started with Managed Services

07-07-25

Are you struggling with your IT management? Would you rather be focused on doing business than resolving technology problems? If so, we have a solution for you, and it’s way easier than finding time in your day to juggle the countless responsibilities of an IT technician.

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Why Proactive IT is Your Secret Weapon Against Downtime

Why Proactive IT is Your Secret Weapon Against Downtime

Today (as of when this was posted) is Friday, so ideally, the feeling in the office would be one of happy anticipation for the weekend… but what if a server crashes, and work gets put on pause, but all the deadlines still stand? This would undoubtedly put a damper on the weekend, and that’s the least of your worries. Who’s going to fix the server?

This kind of situation is precisely why modern businesses can’t afford to wait for things to go wrong, and need to have a resource on their side to proactively address these kinds of issues and catastrophes.

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A Quick Introduction to Windows’ Default Folders

A Quick Introduction to Windows’ Default Folders

So, you're used to Apple technology but now you've got a Windows computer for work. We get it. Since most companies use Windows, we've been dropping some guides to help you get the hang of it. This time, we're diving into the File Explorer; basically, how you find anything on your PC.

If you want to get up to speed on other Windows features, check out our other posts under the Learning Windows tag.

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The Forgotten, Unsung Heroes of Your Networking Infrastructure

The Forgotten, Unsung Heroes of Your Networking Infrastructure

Your business runs on its network, and when your network hardware isn’t running up to speed, it can have a significant impact on business operations. It’s also far from the most interesting topic, and other parts of your business—like the software that makes and manages the products or services you provide—likely takes up the spotlight. Here are some of the common networking solutions that are often neglected and why they should be a priority instead.

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How Managed IT Services Can Supercharge Your Business Growth

06-27-25

There’s a lot that any small business owner has to manage at any given moment, so the last thing you need is to have technology issues or challenges throw a wrench into things… and when they do, you certainly don’t need any delays in fixing the problem.

That’s how traditional IT support works, and nowadays, it's simply insufficient for business needs. Fortunately, today’s technology also enables us to address these support needs more effectively. Let’s review how managed services offer a more proactive and strategic (and therefore more financially sound) option.

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5 Key POS System Factors to Consider

5 Key POS System Factors to Consider

The point-of-sale system is the hub of your business operations. It is a prime example of a mission-critical system that could benefit from some proactive consideration. Choosing or upgrading one isn't just about processing payments; it's about future-proofing your success. With that in mind, let's go into five things you need to consider about your business' POS system to make it beneficial to your efforts. 

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