Washington Works Blog

Good communication is essential for any business. It can be as basic as having a phone line or as advanced as using tools that help your business grow. For small businesses, communication can be challenging. Limited budgets, growing teams, and the need to stay flexible often make traditional systems too expensive or outdated. That’s where cloud-hosted communications come in as a modern and better option.

Imagine this: a factory floor is silent, machines are turned off, and workers stand around with nothing to do. Or think of an office where employees sit idle because the computer system is down. This is downtime—a period when a business’ operations drag to a halt. While it might not seem like a big deal initially, downtime is one of the most significant drains on a company’s resources. In this month’s newsletter, let’s take a look at why this is.

Keeping your smartphone safe for work is something that we all need to do. Not only do you have all of your personal data, if you use it for work, it probably has access to work emails, files, and other sensitive information, making it a target for hackers. To make sure it stays secure, here are some simple tips anyone can follow.

As an information technology provider, we are tasked with helping your business make the best decisions possible related to your IT infrastructure. In this role, we offer a gentle recommendation that you purchase hardware you expect to need over the next year as soon as possible. If you don’t, you might be left high and dry without any good options to choose from.

Got a new computer for the holidays? That’s awesome! But before you get too excited, let’s talk about your old device. You can’t just toss it out—there’s a right way to get rid of it that keeps your personal info safe and the environment happy. In today’s blog, we discuss what to do with your old computer.

Securing your network is essential in this age of near-constant cyberthreats. One of the best ways individuals and businesses have to secure their accounts is through two-factor authentication. How do you make the most out of it? Let’s discuss the best practices to ensure your 2FA setup keeps your digital life safe.

Your Android device can do a lot, but you also need to ensure that the devices you use aren’t putting data or privacy at risk. Today, we want to show you how to take simple steps to control your privacy and security. Anyone with a smartphone can use these tips, too, so have at it!

Do you have any technology-related projects that require hardware acquisition? It’s a great time to consider it now, especially considering the expected increase of computing hardware costs. Working with a project management team like Washington Works can take out some of the risk, responsibility, and financial burden you might have for any new hardware acquisition during the project management cycle.

Smart products are everywhere nowadays, ranging from video doorbells and assistants to more niche appliances… including breast pumps and floss dispensers. However, despite all of these devices being very different, most have one thing in common.

It just so happens that the U.S. Federal Trade Commission is concerned about this commonality, as it’s the fact that many don’t publicize when updates are available—or even provide them at all.

Who handles the tech decisions for your business? If it’s you, are you sure you have all the knowledge you need to make the best choices for your company’s tech future? If not, don’t worry—we’ve got you covered with a service called a Virtual CIO.

Technology brings a fair amount of automation to any organization that chooses to use it. One of the most popular ways that automation is used is by sending emails. Automated emails can be used in support of nearly any action your business takes, but there are questions whether some of them actually offer the value you think. Today, we discuss some of the pros and cons of automated emails. 

Happy New Year! The coming weeks and months hold great promise for us all. Unfortunately, “us all” includes cybercriminals and hackers looking to use cutting-edge tactics to their fullest advantage. As a result, it is even more necessary to be aware of and prepared for the cybersecurity threats that 2025 is likely to see.

Using a computer can be frustrating when things go wrong, but you’re not alone. Everyone has dealt with annoying tech issues at some point. Let’s look at three super common tech problems and how you can handle them.

For many, the New Year is a time of renewal and fresh starts, allowing us to turn the page and begin our next lap around the sun on the right foot. That said, the holiday is also steeped in traditions—for instance, the Times Square celebration, where a massive ball is slowly dropped to signify the countdown until the calendar officially shifts from one year to the next.

This tradition has a fascinating history, based mainly on the technology of the times.

Many businesses today operate across the globe, thanks to fast Internet speeds that support remote work. By hiring workers from different parts of the world, companies can create and deliver their products or services more efficiently. In this blog, we’ll look at the key changes businesses need to make when working with remote teams.

While we all know how much magic the workshops up at the North Pole rely on to produce presents for the good children of the world, we have it on good authority that they also rely on quite a bit of technology. For instance, there are a lot of letters that need to be sorted and read before Santa’s big ride. Let’s read up on what our partners up north frequently deal with in their critical operations.

Look around and you’ll see that almost everyone is scrolling through social media. Whether it’s checking out funny memes, following the latest trends, or staying updated with friends, platforms like Instagram, TikTok, Facebook, and X have become part of everyday life. It has also become a very important part of small business marketing efforts. This month, we take a look at how social media is a great and useful tool for small businesses. 

If we told you that someone could guess information about you just from looking at an image, what would you say? You’d probably say, “yeah, no $!#?!” but we’re not talking about minor details… we’re talking about a lot of details. Paragraphs, even—plenty enough to be concerning.

Taking care of your computer isn’t just about software updates and backups—it’s also about keeping it physically clean. A dust-free and tidy workspace helps your devices last longer and run smoothly. This month, we look at five straightforward tips anyone can follow to maintain a clean workstation.

Having tools that help enhance your ability to support your customers is rarer than you may expect. One of the best tools a lot of businesses employ is Customer Relationship Management (CRM). The CRM system can transform how a business operates, but to make the most of it, you’ll need to employ some strategies.