Washington Works Blog

Chances are you use your Internet browser more than any other tool on your computer, so why not make the most of it? Today, we’re focusing on how you can stay organized and productive with your web browser. We’ll cover all you need to know about tabs, including best practices and shortcuts that are sure to see a lot of use.

Are you struggling with your IT management? Would you rather be focused on doing business than resolving technology problems? If so, we have a solution for you, and it’s way easier than finding time in your day to juggle the countless responsibilities of an IT technician.

Today (as of when this was posted) is Friday, so ideally, the feeling in the office would be one of happy anticipation for the weekend… but what if a server crashes, and work gets put on pause, but all the deadlines still stand? This would undoubtedly put a damper on the weekend, and that’s the least of your worries. Who’s going to fix the server?

This kind of situation is precisely why modern businesses can’t afford to wait for things to go wrong, and need to have a resource on their side to proactively address these kinds of issues and catastrophes.

So, you're used to Apple technology but now you've got a Windows computer for work. We get it. Since most companies use Windows, we've been dropping some guides to help you get the hang of it. This time, we're diving into the File Explorer; basically, how you find anything on your PC.

If you want to get up to speed on other Windows features, check out our other posts under the Learning Windows tag.

Your business runs on its network, and when your network hardware isn’t running up to speed, it can have a significant impact on business operations. It’s also far from the most interesting topic, and other parts of your business—like the software that makes and manages the products or services you provide—likely takes up the spotlight. Here are some of the common networking solutions that are often neglected and why they should be a priority instead.

There’s a lot that any small business owner has to manage at any given moment, so the last thing you need is to have technology issues or challenges throw a wrench into things… and when they do, you certainly don’t need any delays in fixing the problem.

That’s how traditional IT support works, and nowadays, it's simply insufficient for business needs. Fortunately, today’s technology also enables us to address these support needs more effectively. Let’s review how managed services offer a more proactive and strategic (and therefore more financially sound) option.

The point-of-sale system is the hub of your business operations. It is a prime example of a mission-critical system that could benefit from some proactive consideration. Choosing or upgrading one isn't just about processing payments; it's about future-proofing your success. With that in mind, let's go into five things you need to consider about your business' POS system to make it beneficial to your efforts. 

Today’s cyberthreats are invisible, they’re malicious, and they can bring a business to its knees. For many small businesses, cybersecurity feels like a distant problem—a concern for the corporate giants with sprawling server farms. Unfortunately, that’s a dangerous misconception. Every business, regardless of size, is on the front line.

Think about those frustrating workdays when a server goes down, or the daily drag of slow computers and glitchy software. These aren't just minor annoyances; they are significant productivity drains. Research shows employees can lose an average of 10.5 workdays per year due to IT downtime alone. Multiply that across your team, and the financial impact becomes clear. This month, we go through the numbers to see how you can build a more productive business through a well-thought-out technology strategy.

Business owners have a lot going on in their workday, and with so many duties and responsibilities, adding technology troubles to the mix only makes it all the more frustrating when your IT doesn’t work the way it should. That said, you cannot let the laissez-faire attitude prevail. In fact, lazy IT practices can make real problems significantly worse.

It’s the summer solstice tonight, the official start of the summer season. While most of us want to focus on honing our grilling skills and soaking up as much sun as possible, we can’t afford to let our cybersecurity awareness falter as a result.

Let’s review how you can stay secure while enjoying the season.

Making and remembering passwords can be a pain, but everyone is in the same boat. By spending a little time on them now you can stop big problems later. Bad passwords are like leaving your door unlocked for online troublemakers. We don't want that!

Think of your password as the key to your online accounts. You want a strong key, right? Here’s how to make your passwords clean, complex, and work best to secure your digital assets.

When did you last open a spreadsheet and just sigh upon seeing the expanse of data points, with a sigh that comes from the deepest depths of your soul? It’s a fair reaction to have… especially when you know how much value there is to be found within these data sets.

Let’s walk through how you can extract this data by using Microsoft Excel’s Quick Analysis features… and don’t worry if you tend to use Google Sheets. The processes are essentially the same for everything we’re covering.

SMBs tend to pride themselves on how well they’re able to treat their customers. Larger enterprises sometimes lack the personalized attention that customers of small businesses get, despite having the tools to make it happen. Small businesses can also achieve this goal, and it’s all thanks to customer relationship management solutions. The right tool can improve sales, marketing efforts, and even customer satisfaction.

Is your business still gazing at the cloud from afar, wondering if it’s truly the promised land of IT efficiency? For many organizations, a move to the cloud for mission-critical operations can be complicated. Hesitation, while understandable, can be the biggest drain on your future potential. Let’s go through why those cloud migration worries might just be myths in disguise, and how we can help you shift into high gear.

We've all seen the scary headlines about ransomware attacks crippling businesses, big and small. It's a threat that's not going away, and unfortunately, many businesses only think about their response after the dreaded ransom note appears. Today, I want to talk about what a proper ransomware response looks like—and it starts long before the attack ever happens. The goal should be to ensure that an attack does the least possible damage to your business.

Healthcare technology is changing, and changing fast. Even beyond your typical concerns like data security and operational efficiency, healthcare IT faces unique challenges specific to the industry. Today, we want to cover some of the best practices that healthcare organizations should follow in regards to their IT. We’ll explore topics such as patient trust, legal compliance, and so much more.

What opportunities is your business leaving on the table by not adapting to cloud technology? There are plenty of benefits your business can take advantage of if you’re open to embracing new possibilities. Today, we want to share some examples that will have you excited to implement new cloud-based infrastructure solutions for your business.

As is the case with most things, the past few years have seen significant changes in entertainment, thanks to the development of technology. We have literally gone from using extremely sensitive and delicate film to capture footage, manually trimming it on flatbed editors in dark rooms, to capturing, storing, editing, and displaying it digitally.

Let’s explore how the nature of entertainment has shifted as technology has developed over time.

From charging our phones to transferring those crucial presentation files, USBs are the unsung heroes of our digital world. Have you ever stopped to think about what’s actually going on inside that little connector?

Let’s get down to brass tacks and explore the inner workings of this marvel of miniaturization.