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Washington Works Blog

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Three Technology Problems Everyone Has Experienced

Three Technology Problems Everyone Has Experienced

Using a computer can be frustrating when things go wrong, but you’re not alone. Everyone has dealt with annoying tech issues at some point. Let’s look at three super common tech problems and how you can handle them.

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Social Media is a Useful Tool for the Small Business

Social Media is a Useful Tool for the Small Business

Look around and you’ll see that almost everyone is scrolling through social media. Whether it’s checking out funny memes, following the latest trends, or staying updated with friends, platforms like Instagram, TikTok, Facebook, and X have become part of everyday life. It has also become a very important part of small business marketing efforts. This month, we take a look at how social media is a great and useful tool for small businesses. 

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Five Tips to Help You Keep Your Workstation Clean

Five Tips to Help You Keep Your Workstation Clean

Taking care of your computer isn’t just about software updates and backups—it’s also about keeping it physically clean. A dust-free and tidy workspace helps your devices last longer and run smoothly. This month, we look at five straightforward tips anyone can follow to maintain a clean workstation.

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Laser-Focused CRM: Four Tips to Enhance Your CRM Strategies

Laser-Focused CRM: Four Tips to Enhance Your CRM Strategies

Having tools that help enhance your ability to support your customers is rarer than you may expect. One of the best tools a lot of businesses employ is Customer Relationship Management (CRM). The CRM system can transform how a business operates, but to make the most of it, you’ll need to employ some strategies. 

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Four Common Computer Problems and What to Do About Them

Four Common Computer Problems and What to Do About Them

Dealing with computer problems can be frustrating, especially when you’re trying to get things done. Sometimes the solutions are simple, but other times, you might need help from an IT expert. Let’s talk about some of the most common issues and how you can fix them.

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Understanding the Database Management System

Understanding the Database Management System

Have you ever used Google to look up something, played a game that remembers your high scores, or checked your messages on Instagram? All these apps work smoothly because they have something called a Database Management System, or DBMS, working behind the scenes. In this month’s newsletter, we take a look at the DBMS and how it works to improve user experiences. 

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Why the Development of AI Could Be Considered “a Race to the Bottom”

Why the Development of AI Could Be Considered “a Race to the Bottom”

Want to be a business without hearing how artificial intelligence is changing the industry? Good luck; it’s a big deal that this technology has flourished in recent years, and businesses have found all kinds of ways to implement it. While AI has significant capacity for growth and to be an excellent tool to help human society, a lack of AI regulation has led some to believe that it’s only a matter of time before something bad happens that ruins a good thing for everyone.

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Three Ways Modern Digital Security Cameras are Better Than Traditional CCTV

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Digital security cameras have changed the game when it comes to keeping places safe. They can be beneficial in all types of situations. Offices, retail spaces, warehouses, and other properties should be covered by some type of surveillance. This not only allows for real-time security, it can reduce liability and have a positive effect on an organization’s bottom line.  Here's a breakdown of three big reasons why they’re better than old-school analog cameras.

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3 Reasons Outsourcing Your Business IT Support is Your Best Option

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With technology being such a crucial element of many businesses and their operations, it only stands to reason that it ultimately pays to invest in and maintain it. That said, many businesses lack the resources in one way or another to properly manage their IT independently.

In these cases, it pays to outsource some or all of your IT support, and for various reasons. Let’s go over three of the major benefits to be had.

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3 Strategies to Help You Be More Productive and Achieve More During Your Work Sessions

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Productivity is what fuels your personal or professional goals, and it’s easy to tie it into your self-worth if you’re not careful. It’s hard to be productive all the time, though. Today, we want to give you some actionable tips on how you can keep your productivity levels reasonably high.

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How to Set Up and Enjoy a Paperless Life

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Have you ever imagined what life would be like if you weren’t buried in papers all the time? Loose sheets of paper, sticky notes, printouts… it’s all so wasteful and bad for the environment. But you can make a difference by going 100% paperless; that is, if you have the gumption for it.

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Tip of the Week: Your Guide to Google Gemini

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Google is all-in on artificial intelligence, as evidenced by their creation of Google Gemini, the company’s AI platform. As one would expect, this means that Gemini has a substantial list of capabilities that today’s businesses can take advantage of.

Let’s run through some of them as a refresher and, perhaps, introduce you to new opportunities.

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5 Security Red Flags and What to Do About Them

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Technology is so ingrained in business that it’s nigh-impossible to operate without it. For this reason, cyberattacks on businesses are even more devastating, as they can halt operations and expose important data. Today, we want to highlight five common problems you might encounter with your cybersecurity.

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Tip of the Month: Backing Up Your Mobile Data

Tip of the Month: Backing Up Your Mobile Data

Imagine losing your phone or having it break. Now, think about all the stuff on it: photos, texts, contacts, apps, and settings. Losing that can not only be super frustrating, it could be damaging to your reputation, your career, or even your safety. Let’s just focus on the data for the time being. If you have your mobile data backed up, the situation becomes a little bit easier to navigate. Backing up your phone is easy, and it’s one of the smartest things you can do to keep your stuff safe.

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Tip of the Week: Treat Your Tasks Like a Game of Chess

Tip of the Week: Treat Your Tasks Like a Game of Chess

Sometimes, one of the most effective ways to be productive is to step back for a moment. Consider how long a chess grandmaster will sit and stare at the board, planning the moves and maneuvers for the next seven turns.

So, to boost your productivity, approach your tasks like a chess grandmaster. Let’s discuss how to go about doing so.

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Improve Your File Sharing for Better Collaboration

Improve Your File Sharing for Better Collaboration

Collaboration is super important for all kinds of businesses today, especially because so much work is done online. With so many people working from home, it's clear that businesses need a safe way to work together successfully.

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Six Considerations for Your Next Productivity Software

Six Considerations for Your Next Productivity Software

Your business’ productivity software is one of the more important decisions you’ll make, and while there are many options, they won’t all be the best solution. Small business owners have to carefully consider price, scope, and integration, among other factors. Today, we’re looking at six aspects of productivity software your business should think about before committing to a solution.

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Should There Be a Tax on Cryptocurrency?

Should There Be a Tax on Cryptocurrency?

If you’re a regular reader of this blog, you’ve probably come across articles on blockchain before. This week, we're shifting gears to explore a new topic: should cryptocurrency, which is enabled by blockchain technology, be subject to taxation by state, federal, and international authorities? Let’s dive into what blockchain is, how it supports cryptocurrency, and the ongoing debate about potential taxation.

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Consumers Are Depending on Technology More Than Ever

Consumers Are Depending on Technology More Than Ever

Nowadays, we use technology for almost everything. Whether we're talking to friends, watching videos, or shopping, technology makes it easier and faster. With phones, computers, and other devices, we can do so much more than ever before. This has made people expect things to be quick and simple. Let’s see how tech has changed the way we shop!

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User Permissions are Not to Be Given Lightly

User Permissions are Not to Be Given Lightly

Let me ask you this: would you trust every one of your team members with a key to your house? Of course not, right? After all, what if someone lost their copy or had it stolen from them?

So, if you wouldn’t trust your entire team with access to your home, why on earth would you trust them with carte blanche access to your entire business and all of its data?

That’s just it… you wouldn’t. 

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