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Washington Works Blog

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

6 Ways to Protect Your Small Business Network

6 Ways to Protect Your Small Business Network

Ideally, a business owner should be able to focus entirely on growth and operations without worrying about digital threats. However, cybersecurity is a fundamental pillar of business continuity. Ignoring your network defenses doesn't just invite risk, it invites catastrophe.

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Why Do You Have Poor Internet Connection with High Signal Strength?

01-16-26

Ah, the Internet. Connectivity issues aside, it’s a wonderful tool that helps you get more work done. But what happens when those connectivity issues do cause problems for your business? What if you have a strong signal, but you keep getting booted from your virtual meetings for seemingly no reason?

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How Automated Signage Drives Behavior and Saves Time

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Walk through your office, your warehouse, or your lobby. Look at the screens on the walls. What do you see?

If you see a generic weather widget, a Happy Monday! graphic that’s been up for three weeks, or—heaven forbid—a No Signal floating box, you aren’t looking at technology. You’re looking at a $10,000 screensaver.

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The Strategic Importance of Bandwidth

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You keep a close eye on your rent and your payroll, but do you know your bandwidth? In 2026, bandwidth is the oxygen of your business. If your connection is thin, your productivity suffocates. It is the hidden overhead that quietly determines whether your team is actually working or just staring at a loading bar.

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Not Tracking Your Data is Eating Your Profits

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Every transaction, every customer click, and every hour your employees work creates a digital footprint. If you aren't looking at those footprints, you are likely losing actual cash every single day. Here is how it is costing you when you don’t use your data; and how you can start plugging those leaks today.

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3 Simple Access Control Tips Every Small Business Owner Needs

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As an IT expert, I've seen firsthand how crucial good access control is for businesses of all sizes. But for small business owners, it can often feel like a daunting task. You're juggling a million things, and cybersecurity might not always be at the top of the list. However, a breach due to poor access control can be devastating.

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The True Cost of Doing Nothing

01-14-26

Unless they run a technology company, business owners shouldn’t have to give much thought to their network protection. They have much more critical things to spend their focused time on. Unfortunately for them, cybersecurity is extremely important, so having an ongoing strategy to consistently upgrade your network defenses is something most businesses should consider. Today, we thought we’d go through six reasons you need to take network security seriously.

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3 Ways to Be More Proactive With Your IT

01-12-26

It’s easy to fall into the trap of thinking that IT is more of a cost than a savings mechanism. But in reality, IT is a powerful tool that can help your business eliminate unnecessary expenses, improve operations, and stop problems in their tracks before they even exist. This approach, proactive IT, has many benefits, all of which save you money.

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You Can, in Fact, Communicate Too Much in the Workplace

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We’ve all been there: You’re deep into a complex problem, finally finding your rhythm, when, “ping”... A quick question pops up on one of the platforms you use to communicate (we all have several, personal and professional). You answer it in thirty seconds and try to get back to work. If this happens one time, it might be okay, but if it happens repeatedly as the day goes on, the damage is already done. 

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If You Want Insurance Coverage, You Need Your Bases Covered First

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Let me ask you something: say you had promised to protect someone, keeping them safe and healthy. Would you want them to actively partake in risky—and in many cases, completely avoidable—situations? Of course not. So, why would a business’ insurance provider want to provide coverage if that business did nothing to prevent a cybersecurity event?

They wouldn’t… and as a result, many providers are establishing minimum safeguards and compliance requirements to help protect themselves. Let’s go over what these safeguards are so that your safety nets will be there when you need them.

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Beyond the Doorbell: The Invisible Data Ring Cameras Collect

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When it comes to technology, there is a constant friction between convenience and security. No consumer device illustrates this tension better than the Ring doorbell. To most, it is a tool to catch porch pirates; to IT professionals, it is a persistent IoT sensor with a direct, unencrypted line into one of the world’s most massive cloud ecosystems.

The real controversy isn't about filming a sidewalk; it’s the transparency gap between what is being captured and what the company openly admits to. Most users believe they are buying a digital peephole, but the reality of how Amazon captures, processes, and utilizes that data is far more complex.

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3 Reasons You Should Phish Your Own Team

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Do you know which of your employees is your weakest security link? It doesn’t take much to break into an employee’s email, and from there, the rest of your infrastructure. All a scammer has to do is convince the right employee to click on a link, download an infected attachment, or hand over their password. Can you honestly say that your team has the knowledge to combat such a profound threat?

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The Architect of Your Feed: How to Take Control of the Algorithm

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You’ve likely felt it: that uncanny sense that your phone is eavesdropping or that the Internet is feeding you exactly what you love and everything you hate. We call it the Algorithm; the thing that decides what we see, who we talk to, and what we believe.

The algorithm isn't a single entity; it’s a hyper-focused, data-driven librarian with one specific goal: to keep you engaged longer and longer so the company can make more money. By treating your attention as a currency, platforms have built sophisticated engines that don’t just show you content; they predict your future behavior. Here is how the world’s biggest digital companies are shaping your worldview.

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Keeping Your Business Merry and Bright is Our Managed IT Promise to You

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This time of year is rife with traditions, from the foods we eat to the rituals we follow… even the songs we sing. We wanted to share a little reworking of a classic carol that exemplifies our commitment to the businesses we work with in the spirit of the season.

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Change the Way You Think About Productivity Today

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How productive are your employees, really? You want your investments in people and resources to yield results, but if those results aren’t visible, either because they don’t exist or because it’s so slow that it might as well not be there, then you have a real problem on your hands. Today, we’re discussing how you can use productivity to measure efficiency and how you can overcome the struggle of not being where you want to be.

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Don’t Let Poor Technology Implementation Sour Your Opinion Of It

Don’t Let Poor Technology Implementation Sour Your Opinion Of It

Tell me if this has ever happened to you: you invest in a high-priced technology solution, only to find that the solution isn’t what your business needs. The technology is effectively a “lemon,” where it costs your business a lot of money without any real return on the investment. This sometimes happens when you use technology to fix a short-term problem without a clear long-term strategy; you lose money and productivity due to incompatibility issues, and without a strategic roadmap to move forward, you’re left wondering where you’ve gone wrong.

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Tip of the Week: 8 Keyboard Shortcuts to Help With Text Editing

Tip of the Week: 8 Keyboard Shortcuts to Help With Text Editing

Word processors are a part of office life, so it helps to know as much as you can about them. Today, we want to think about ways you can adjust text size, especially after you copy and paste content into a document. Not only will we cover how to do so as plain text, but also how to use keyboard shortcuts to increase or decrease text size and add special formatting without navigating clunky menus.

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Garbage In, Legal Disaster Out: The Urgent Need for an AI Acceptable Use Policy

Garbage In, Legal Disaster Out: The Urgent Need for an AI Acceptable Use Policy

Remember Tay? Microsoft's 2016 AI chatbot that the internet turned into a wildly offensive, racist mess in just 16 hours? It was a spectacular, public failure that proved one thing: Garbage In, Garbage Out.

Today, the garbage isn't just on Twitter. It's the highly sensitive, proprietary data your own employees are accidentally leaking into the public domain.

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How to Give Your Router the Best Chance of Success

How to Give Your Router the Best Chance of Success

Have you ever thought about why your home Wi-Fi is fantastic in one spot but completely vanishes in another? You might have paid for the fastest internet package and own a brand-new router, yet you still deal with frustrating dead zones and slow connections. It turns out that one of the most crucial elements affecting your speed isn't your internet company or the router itself; it's simply where you decide to place the device.

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Is Your Front Door Your Biggest Risk? A Guide to Business Physical Security

Is Your Front Door Your Biggest Risk? A Guide to Business Physical Security

You’ve locked down your network with cybersecurity—but what about the risks right outside your door? Physical security breaches are a serious threat to your employees, data, and critical equipment. For any small business owner, addressing this issue isn’t just good practice—it's a necessity for true peace of mind.

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