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Washington Works Blog

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Who Do You Call When Your Tech is On the Fritz?

Who Do You Call When Your Tech is On the Fritz?

In the world of business, few issues can be as profoundly disruptive as a desktop workstation refusing to work properly. When your computer stops functioning or impacts your productivity, who do you call? Do you have someone on speed dial who is trained on how to take care of computer problems?

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Failing Technology Can Negatively Affect Your Business

Failing Technology Can Negatively Affect Your Business

When a computer is on the fritz it can really destabilize a person’s ability to produce consistent work. Most users today will try basic troubleshooting techniques, for better or for worse, to get the machine to run properly. Let’s look at the results of failing technology and how it can cost businesses in different ways. 

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Technology Is the Gift that Keeps on Giving

Technology Is the Gift that Keeps on Giving

Each year we try to come up with a creative Christmas article that ties IT into one of the many holiday fables, but this year we thought we would just forgo the pageantry and talk a little bit about how important our clients are and what we do that can help take them where they want to go.

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ALERT: Your Business Needs to Take the Log4j Extremely Seriously

ALERT: Your Business Needs to Take the Log4j Extremely Seriously

You’ve probably already heard about Log4j this week. Maybe you don’t recognize the name, but it’s likely that you have run across emails or news articles talking about this widespread vulnerability. You need to take it very seriously.

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3 Steps You Need to Take to Keep Your IT Running Effectively

3 Steps You Need to Take to Keep Your IT Running Effectively

Your IT may not be the simplest part of your business but it doesn’t have to be a major problem. If you can get just a couple things right, the rest of the work can be made much easier. At the end of the day, three of the most important components of your internal IT infrastructure will be how you maintain it, how you secure it, and how you back it up.

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Why Managed IT Services Just Makes Sense

Why Managed IT Services Just Makes Sense

Technology is what keeps the modern business running, be it something as simple as a word processor or as complex as a server unit. Unfortunately, many businesses struggle with technology procurement, management, and maintenance. Let’s take a look at why this is the case and what you can do to help this process along, chiefly by implementing managed services.

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Life Lessons that Can Also Apply to your Business IT

Life Lessons that Can Also Apply to your Business IT

Technology is one element that many small businesses struggle with, but it turns out that a lot of the same advice that you might get for regular life lessons can also apply to IT! Let’s take a closer look at how we might apply some of these lessons and why it just makes good sense to keep these tips close at hand.

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Yes, Your Business Can Use Outsourced IT Services!

Yes, Your Business Can Use Outsourced IT Services!

Finding talent can be difficult for businesses, especially for those that are challenged by variables such as their geographic location (not as big of a problem thanks to remote employment), but more often than not, budget will be the key holdup for small businesses seeking top talent. Thankfully, even small businesses can hire top talent through the process known as outsourcing, which is particularly helpful for acquiring talented and qualified IT professionals.

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Looking In at the Benefits of Remotely Monitoring Your Business’ Technology

Looking In at the Benefits of Remotely Monitoring Your Business’ Technology

For small businesses with limited budgets and workforces, getting the type of maintenance needed to keep complicated pieces of machinery and technology in tip-top shape seems like a tall order. Sometimes it might be a budgetary issue, where it costs too much to hire in-house staff to handle this burden. Other times it might seem like you just can’t find any talent in your location. Thanks to modern technology—remote monitoring and management technology, in particular—you are no longer stuck by these limitations

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Here Are 3 Keys to Building a Thorough IT Support Strategy

Here Are 3 Keys to Building a Thorough IT Support Strategy

IT support is a major pain point for small businesses. While they understand that technology is not something to be trifled with, they often have to pass on getting the most comprehensive service out there in favor of saving capital for other parts of business. 

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No Matter Your Needs, Managed IT Can Be Beneficial for Your Business

No Matter Your Needs, Managed IT Can Be Beneficial for Your Business

All businesses have different goals when it comes to developing their IT infrastructure. While some might struggle just making ends meet with important maintenance, others might decide that it’s time to branch out and try innovative new solutions to take their infrastructures to the next level. We want to make one thing clear; both situations are perfectly fine, so long as you are willing to accept that you could always be doing things better, and today is the perfect time to take the next steps.

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Managed Services Isn’t Just IT Support

Managed Services Isn’t Just IT Support

Managed IT services are well known for being an incredibly useful service for a business as it helps offset the cost of keeping their technology up and running. What they aren’t as well known for are all the other services that they do to add value for their customers. 

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IT Service Checklist for Small and Medium-Sized Businesses

IT Service Checklist for Small and Medium-Sized Businesses

Most business owners that rely on their IT have heard about managed It services. Many already subscribe to some form of outsourced IT service. It is one of the best ways to cut down your business’ operational costs while gaining value through the use of services that, if they were to be purchased intermittently, would cost a lot more. Today, we thought we’d list some of the most important variables you should consider if you are looking to choose a managed IT services provider.

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Stop Letting IT Problems Fester

Stop Letting IT Problems Fester

Let me tell you a deep, dark secret about some of your employees... one that you might be a little surprised to hear: 

They aren’t reporting issues to you.

This can snowball into much larger problems. Let’s discuss.

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Accounting Firms are Finding Their IT Overtaxed

Accounting Firms are Finding Their IT Overtaxed

With tax season quickly reaching its crescendo, accountants and CPAs face increased threats to their data security. Your clients' financial information is too good for a cybercriminal to pass up. Now is the time to prepare yourself to fight a cyberattack. Learn how managed IT can support your business in a variety of ways.

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Significant IT Challenges for 2021

Significant IT Challenges for 2021

2020 was… well, 2020… so it really isn’t any surprise that those businesses that made it to 2021 aren’t quite out of the woods yet. The many difficulties and challenges that 2020 brought will carry over into this year, many of them pertaining to information technology and how businesses utilize it. Let’s take a few moments to anticipate how these IT challenges will manifest this year.

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Ease Your Mind with Managed IT Services

Ease Your Mind with Managed IT Services

Your business relies on technology to keep operations moving, but your technology relies on you to stay functional. While many small businesses will choose to forsake an in-house IT department in favor of a self-service model, this is a costly maintenance practice that could put your IT in jeopardy. Instead, your organization should invest in our managed IT services, which have the possibility to show your business an entirely new way of managing technology assets.

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The Help Desk Keeps Business Running Smoothly

The Help Desk Keeps Business Running Smoothly

When there’s a computer problem, downtime ensues, and productivity suffers. It’s really that simple. Your staff isn’t running on all cylinders because they are always having to restart, the software they need isn’t working properly, or they simply forgot their password.

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Adobe Retiring Support for Flash at Year’s End

Adobe Retiring Support for Flash at Year’s End

Flash Player—the familiar Adobe web application that first premiered in 1996—is finally going into retirement at the end of the year. This is quite a big deal, as Flash Player was (at least initially) instrumental to many of the platforms that so many rely on these days. However, what will this mean for your business?

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Monitoring Your IT is a Crucial Step to Success

Monitoring Your IT is a Crucial Step to Success

Your business’ technology is extremely important to your business’ success and ensuring that it is functioning as designed has to be an ongoing priority. This can be harder than you may think. Today, we’ll go over how you can actively confront this challenge and keep your IT running as it should. 

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