Combining Strategy with Proactivity Can Help You Avoid Downtime

Your organization’s technology doesn’t do you any good if it is inaccessible. That’s why having a thoroughly thought-out and carefully implemented plan to proactively keep ahead of technology issues is so important. This month, we want to talk a little bit about technology-related downtime and how to keep it from being a royal pain in your business’ rear.

Understanding Downtime

In a business context, downtime refers to any period when employees cannot perform critical functions or work towards generating revenue. Regarding information technology, downtime occurs when users cannot access the computing resources a company has invested in. Downtime is a costly issue for businesses and can affect operations even after it has been fixed.

What is Proactive Maintenance?

To maximize the uptime of your business' technology, it needs to be managed and maintained. Reactive maintenance, which involves fixing problems as they arise, can lead to more pronounced downtime-induced losses. In contrast, proactive maintenance involves managing and maintaining your information systems before issues occur, maximizing uptime, and increasing productivity.

How Does Proactive Maintenance Work?

IT administrators can use advanced technology to monitor all devices and fix problems before they lead to downtime. While technology doesn’t always run as intended, addressing IT problems proactively can prevent numerous headaches, including downtime, cost increases, and loss of revenue.

The True Benefits of Proactivity

The most significant benefit of being proactive is continuity. Maintaining continuous operations without unplanned downtime enhances the opportunity for success. Uninterrupted operations lead to improved performance and productivity among employees.

Think of your business' IT like a car. Regular maintenance prevents small problems from becoming big ones, leading to better performance. The same principle applies to your IT infrastructure.

Learn More About Proactive IT Maintenance

If you want to learn how Washington Works stays proactive to help our clients accomplish more and save money, give us a call today at 301-571-5040.