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Washington Works Blog

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Vendor Management Saves You Time and Money

Vendor Management Saves You Time and Money

The small businesses that rely on technology typically logs a lot of phone time with technology vendors. Decision makers that may not know more than the average person about IT can be left making important technology decisions when they think they are just making financial decisions. Today, we’re going to explain how they are different and what your next step is. 

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Promoting Profits: Collaboration

Promoting Profits: Collaboration

With most businesses looking to control costs, their decision makers need to find innovative new ways to do business. One way that many firms can increase productivity without raising costs is to promote a culture of collaboration. Today, we’ll take a look at some of the useful technology that businesses can leverage to improve their output.

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Taking a Look at the Current Cybercrime Statistics

Taking a Look at the Current Cybercrime Statistics

Organizational cybersecurity has to be a priority for every business. These days, companies are getting hacked left and right and being exposed to some of the very worst malware ever created. Today, we will take a look at some cybercrime statistics that will put in perspective just how damaging cybercrime is.

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Privacy Laws Are Changing Compliance

Privacy Laws Are Changing Compliance

Most companies have some sort of regulation they need to stay compliant to, and 2020 seems to be a landmark year. This year, companies have to deal with end-of-life upgrades, the development of new privacy laws, as well as the existing regulatory landscape. Let’s take a look at why compliance is important and what to expect in the year ahead.

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Voice over Internet Protocol is a Valuable Tool

Voice over Internet Protocol is a Valuable Tool

With the cost of doing business rising, it is no surprise that the decision makers at many organizations are looking to save a bit of money where they can. The cloud has proven to be a particularly popular way of doing so - especially through its replacement of traditional telephony with advanced communication methods, like hosted VoIP

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Are You Wasting Money on Cloud Services?

Are You Wasting Money on Cloud Services?

Cloud services have proven to be extraordinarily useful for businesses of all types. With an immense amount of options to choose from, businesses can get anything from AI to Windows in the cloud. With so many services available, sometimes businesses will pay for computing resources that they don’t use, cutting into their available operational capital. Today, we take a look at how businesses throw capital away by not keeping a close eye on their cloud-based resources.  

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You Don’t Need to Search for the Benefits of Backup

You Don’t Need to Search for the Benefits of Backup

Let me ask you this: does your business have a dedicated data backup and disaster recovery system? If not, we need to talk. A comprehensive backup and disaster recovery platform (BDR) can turn out to be one of the most critical parts of managing a business’ IT infrastructure. By having a plan to turn to in the event a serious problem such as ransomware or a natural disaster descends upon your business, you can be better prepared. 

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Promoting Data Privacy

Promoting Data Privacy

Today, everything we do on the computer and on our phones creates data. Organizations that are good at utilizing this data, often look to capture everything that they can. This can leave the individual searching for a way to keep his/her data secure. Let’s take a look at some of the best practices used to prioritize individual data privacy.

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The End for Windows Server 2008 and Windows 7 Just Days Away

The End for Windows Server 2008 and Windows 7 Just Days Away

Microsoft is just days away from officially retiring their Windows 7 and Windows Server 2008 R2 operating systems. If your business is, for whatever reason, still using this software, you will need to upgrade by January 14 or face using unsupported software that could quickly become a security problem for your business. Let’s take a look at your options.

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Your Business Will Benefit from Proper Data Management

Your Business Will Benefit from Proper Data Management

As digital systems have been adopted by more businesses, data has become a bigger tool. This is due to businesses having the initiative to direct this data into creating strategy. Today, data services are a desirable component for a business to embrace. Let’s take a closer look at how businesses are expanding their use of their data.

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Baseline Cybersecurity

Baseline Cybersecurity

More than any time before, cybersecurity has to be a major consideration for businesses. It is, in fact, one of the biggest problems the modern business has to face day-in and day-out. Shortage in cybersecurity talent and antiquated strategies are making it difficult for businesses to find the knowledgeable resources that will help them work to secure their network and data from threats to the business.  

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How a Co-Managed Strategy Can Be a Game Changer

How a Co-Managed Strategy Can Be a Game Changer

We always try to communicate the numerous benefits of managed IT services, but when your business is happy to have their own internal IT department, those benefits tend to look less appealing. For organizations that rely on the expertise of their internal IT staff, they may not think they have a need for--or simply can’t afford--an outside IT presence. This misconception may actually be harming their businesses. Today, we will introduce co-managed IT services, and how they can be leveraged to maximum benefit.

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What Does It Mean to Plan for the Worst?

What Does It Mean to Plan for the Worst?

You don’t need to be repeatedly told just how important risk management is. If you did, you probably wouldn’t have made it this far. One problem you see from business owners today is that while they understand just how many problems there are--and which ones they need to find solutions for first--they want to grow their company so fast that they overlook potential problems and end up hurting their business as a result. This month, we thought we would talk a little bit about contingency planning and how, if it is done right, it can have a marked effect on your business’ ability to carry-on after a problematic event. 

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Armored Car Cybersecurity

Armored Car Cybersecurity

It’s fair to say that most business owners aren’t cybersecurity experts. That’s why there is such a large investment in cybersecurity solutions. That outlay is justified, sure, but is it effective? Today, we’ll talk a little bit about network and cybersecurity, and how all the capital investment in the world may not actually keep your network secure. 

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Is Your Computer Slow? This Simple Upgrade Makes a World of Difference

Is Your Computer Slow? This Simple Upgrade Makes a World of Difference

Few things are more frustrating and annoying than a slow computer. There are a lot of things that can slow a computer down, too: viruses and malware, excess applications running in the background, even time can seem to turn a relatively fast computer into a slow-as-molasses impediment to productivity.

If your computer is overall healthy but starting to slow down, there is one simple upgrade that can make a whole world of difference.

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Windows 7’s Time Has Come

Windows 7’s Time Has Come

Chances are if you are still using Windows 7, you’ve begun to see warning messages about its imminent end-of-support date. Microsoft is retiring support for one of its best tools on January 14, 2020 and if you are still running Windows 7 after that date, it could put your whole IT infrastructure at risk. Let’s take a look at the particulars of Windows 7’s retirement and what your options are.

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VoIP Gets You Where You Need to Go

VoIP Gets You Where You Need to Go

Do you run into a scenario like this in your work? You are out of the office and you are made aware of a situation that has resulted in an irritated client. You call the client to make things right, and you successfully smooth the situation over. A while later the client wants to discuss something with you and he calls your personal phone directly. You try to politely direct him to use your business line, but over time, he makes your personal line his business’ support number.

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Disaster Recovery: RPO & RTO

Disaster Recovery: RPO & RTO

For the modern business, ensuring that you have contingencies in place will go a long way toward keeping you in business if disaster strikes. One of the contingencies many businesses choose to make as part of a business continuity strategy is a disaster recovery plan. Disaster recovery is more than restoring data, it can mean mobilizing people and capital against time. Let’s take a look at two of the core components of a comprehensive disaster recovery strategy, Recovery Time Objective and Recovery Point Objective. 

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You Have to Be Smarter About Your Data

You Have to Be Smarter About Your Data

You’ve heard it over and over for the past several years: data loss is a disaster. A data breach can ruin your business. Ransomware is a business’ biggest enemy. Your reputation can never recover after a data breach. These statements may be redundant, but if you don’t heed the message behind them, you will likely regret it. 

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Everything You Need to Know About Data Backup

Everything You Need to Know About Data Backup

You know the phrase, “Don’t put all of your eggs in one basket?” 

The idiom comes from the novel Don Quixote, and is used as a lesson to not put all of your efforts and success on a single thing. For computing, we say it like this:

“Don’t put all of your data in only one place… or else.”

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