Washington Works Blog

Businesses need to innovate and there are many ways in which they can do so today. There are new solutions emerging all the time, and this month we thought we’d introduce you to three that are really moving the needle.

The end of Windows 10 support is closer than you think. On October 14, 2025, Microsoft will officially stop providing free security updates, non-security updates, and assisted support for Windows 10. For businesses, this isn't just a minor inconvenience—it's a critical security and operational risk that demands immediate attention.

Nowadays, technology isn't just an advantage; it's an essential part of everything you do; and with endless new tools appearing, how do you decide which tech investments are genuinely good for your business and which are just distractions? Saying yes to everything can drain your budget, while saying no to the right innovation can leave you behind.

Navigating this is difficult and needs a smart approach. Here are key tips to help you know when to embrace new technology and when to politely decline:

The Internet is more than just a tool; it's the very foundation upon which many organizations are built. From managing customer data to facilitating global operations, our digital infrastructure is indispensable. What happens, then, when that foundation crumbles under a cyberattack? Unfortunately, we've seen firsthand the devastating effects hackers can have. This month, we talk about the problems associated with a hacking attack.

Putting new software into your business can feel just as tricky as any other action you are going to take. If it doesn't go well, it can lead to headaches, confused employees, and wasted money. Here are three simple tips to help you add new software without the stress.

A good data backup system is like having insurance for your data. Yes, you hope you never have to use it, but you’ll be glad to have it if you do. Today, we want to cover three of the biggest components of any modern data backup system and how we can use the latest technology to make your data backups as seamless a process as possible.

You hear a lot about Artificial Intelligence these days. It can sound a bit like something out of a sci-fi movie, maybe even a little daunting. However, what if I told you AI could be working quietly behind the scenes in many businesses, acting like the most efficient, data-savvy coworker you've ever had?

You should actively be asking yourself if your technology is helping your business grow, or is it just another set of bills to pay? For many businesses, technology, with all the constant attention it needs and frustrations it can bring, can feel like a constant, confusing expense. IT has a rare ability to be essential and costly at the same time; but, it really doesn't have to be.

Think about those frustrating workdays when a server goes down, or the daily drag of slow computers and glitchy software. These aren't just minor annoyances; they are significant productivity drains. Research shows employees can lose an average of 10.5 workdays per year due to IT downtime alone. Multiply that across your team, and the financial impact becomes clear. This month, we go through the numbers to see how you can build a more productive business through a well-thought-out technology strategy.

The point-of-sale system is the hub of your business operations. It is a prime example of a mission-critical system that could benefit from some proactive consideration. Choosing or upgrading one isn't just about processing payments; it's about future-proofing your success. With that in mind, let's go into five things you need to consider about your business' POS system to make it beneficial to your efforts. 

Making and remembering passwords can be a pain, but everyone is in the same boat. By spending a little time on them now you can stop big problems later. Bad passwords are like leaving your door unlocked for online troublemakers. We don't want that!

Think of your password as the key to your online accounts. You want a strong key, right? Here’s how to make your passwords clean, complex, and work best to secure your digital assets.

We've all seen the scary headlines about ransomware attacks crippling businesses, big and small. It's a threat that's not going away, and unfortunately, many businesses only think about their response after the dreaded ransom note appears. Today, I want to talk about what a proper ransomware response looks like—and it starts long before the attack ever happens. The goal should be to ensure that an attack does the least possible damage to your business.

Few things grind productivity (and patience) to a halt faster than unreliable Wi-Fi. Whether it's a dropped video call during a critical meeting, slow file transfers delaying projects, or frustrating dead zones in your office, poor Wi-Fi isn't just an annoyance; it's often a direct hit to the bottom line. Let’s unpack why Wi-Fi is so important and what you can do about it.

Do you remember Blockbuster Video? Maybe you had a pager. These were once giants, indispensable tools of their time. Unfortunately, time, and technology, marches relentlessly on. Today, clinging to outdated business technology is like insisting on using a map and compass when everyone else has GPS—you might eventually get there, but you'll be slower, less efficient, and far more prone to getting lost.

Cyberattacks aren’t just some far-off headline problem, they’re a real threat to businesses, individuals, and even governments. Hackers are smart, sneaky, and relentless. Fortunately, developing a few smart habits can make it really tough for hackers to mess with you. In this month’s newsletter, we’re breaking down how you can level up your security game and stay off a hacker’s radar.

Most businesses rely on a core set of technologies: computers, essential software, email, a website. These are the fundamentals. There are many savvy small and medium-sized businesses looking beyond this standard toolkit. They're strategically adopting less conventional technologies to boost efficiency, enhance customer experiences, and gain a valuable competitive advantage.

Starting a new business is an exciting experience, but choosing the right technology from the beginning plays a big role in how successful and secure your business will be. A strong IT plan keeps your operations running smoothly, protects your data, and makes it easier to grow over time. This month, we’re sharing practical steps to help you build one.

Technology plays a critical role in how businesses operate today. From websites and servers to email systems and cloud applications, most companies rely on a wide range of digital tools to stay productive and competitive. But what happens when something suddenly stops working?

That’s where IT monitoring comes in; and it’s more important than many people realize.

Your desk can either help you get stuff done or totally drain your motivation. If your desk is messy, uncomfortable, or just boring, you might find yourself checking your phone every five minutes or suddenly deciding it’s time to reorganize your sock drawer. With a few simple changes, however, your desk can become your productivity power zone. Let’s break down how to set it up right.

Ransomware has evolved from a rare cybersecurity issue into one of the most damaging threats facing small businesses today. It’s no longer just a problem for large corporations with deep pockets. In fact, small businesses are increasingly being targeted because they often lack the sophisticated defenses of larger organizations. Ransomware doesn't discriminate, and for a small business, a single attack can be catastrophic.