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Washington Works Blog

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Documented and Inventoried: Don’t Let IT Drive You to Insanity

Keeping track of your business’ technology is very important for smooth operations and long-term success. You need to monitor every piece of your technology to avoid wasting money and facing security issues. A good inventory system helps you know what technology you have, where it's being used, and when it needs maintenance or replacement. This ensures your team has the right tools when they need them, which helps boost productivity and growth.

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What Does a Decent Data Backup Include?

If you are a subscriber and frequent reader of this newsletter, you’re probably familiar with our campaign to educate business owners, managers, and even your average worker on the importance of backing up data. In this month’s newsletter we’ll describe incremental backup and how it works as the best scenario for small business data redundancy.

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How to Make Desk Work a Little Healthier

Sitting at a desk all day, five or more days a week can be hard on a person's body (and often their mind). Even though there isn’t much that can be done about the type of work people in these positions have, there are some things you can do to prioritize their physical and mental health. This month, we give you four tips that will help.

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If You’ve Dealt with One of These Common Computer Issues, You Aren’t Alone

Computer problems aren’t just annoying, they are a major impediment to a business’ overall productivity. There are several common problems that can slow down your computer, each with its own signs, causes, and fixes. This month we’re going to look at some of these problems and what the solutions are for them.

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4 Powerful Professional Services Technology Solutions

4 Powerful Professional Services Technology Solutions

Professional services include a lot of the “experts” people depend on. Today’s professional services firms rely heavily on technology to enhance efficiency, client service, and overall operations. This month, we thought we’d go through four technologies professional services firms depend on. Let’s get into it.

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Innovations Made in Security Work to Protect Businesses

Innovations Made in Security Work to Protect Businesses

Cybersecurity is a major part of business computing today, mainly because there are so many threats. Cybersecurity professionals and network administrators must innovate to confront these threats. This month, we thought we would review three of these innovations to give you an idea of what is being done to help businesses handle the rough-and-tumble cybersecurity landscape. 

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Tip: Choosing the Right Password

Tip: Choosing the Right Password

Whether you like it or not, the password is the most important part of your cybersecurity policy. That’s saying something with all the tools and strategies out there designed to keep unauthorized users from accessing your accounts. Maybe they aren't the most comprehensive security solution, but they are by far the most frequently used and there are some things every user should know to help them build successful passwords. This month, we’ll go into four things every computer user should know about building strong and reliable passwords

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You Can Cut Some Extra Expenses by Moving to the Cloud

You Can Cut Some Extra Expenses by Moving to the Cloud

Cutting costs on IT while maintaining the security you depend on requires a fair amount of consideration. One of the most effective ways to maintain security and manage IT costs is through the use of cloud services. The problem is that there are horror stories surrounding data security in the cloud that persist even as a larger and larger percentage of people and businesses use the cloud for their computing needs. This month, we take a brief look at how the cloud serves to cut down their computing costs. 

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What Benefits Does the Private Cloud Offer Businesses?

Many organizations have become reliant on cloud computing, which provides many benefits like cost savings and access to computing resources. However, they do run into complications with data security. One way to gain control and maintain accessibility is to use a private cloud. We’ll discuss why a business would consider using the private cloud over the more affordable public cloud platforms available today.

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What Can the IoT Do for Today’s Businesses?

You've likely encountered the concept of the Internet of Things (IoT), though its full implications might still be unclear. This is understandable, given the broad array of devices that fall under the IoT umbrella. Here, we aim to explore how the average business can harness the power of IoT to its advantage.

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Combining Strategy with Proactivity Can Help You Avoid Downtime

Your organization’s technology doesn’t do you any good if it is inaccessible. That’s why having a thoroughly thought-out and carefully implemented plan to proactively keep ahead of technology issues is so important. This month, we want to talk a little bit about technology-related downtime and how to keep it from being a royal pain in your business’ rear.

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How Soon Do You Need to Upgrade Your Technology?

We live in an era of constant upgrades. How often do you upgrade your smartphone? Do you give the same attention to your business’ technology? Many users ignore clear signs that it’s time for an upgrade, telling themselves, “I’ll manage just fine.” This mindset can be a problem. Knowing when old devices are slowing you down and upgrading to newer, stronger ones is very important.

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Cybersecurity Scam Artists Aren’t Always Super Technical

Cybersecurity Scam Artists Aren’t Always Super Technical

Cybersecurity covers a broad range of risks and threats. You’ve got the basics like your computer viruses and malware, to the business-crippling ransomware and data breaches. You have threats that cause stress and downtime, and others that steal information and money, and others still that don’t even have clear understandable objectives. The point is, cybersecurity isn’t simple, but sometimes the threat actors and cybercriminals who target you will use low-tech methods to get what they want.

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Conquering Business Challenges

Conquering Business Challenges

Adversity is pervasive throughout business. Every administrator, manager, and employee deals with some form of adversity during the course of business. Overcoming these problematic scenarios is key to keeping operations running efficiently and creating the environment to keep adversity at bay. Let’s look at some of the strategies it takes to rise up against the adversity you may (and probably will) encounter in business.

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Embracing Technology Across Generations in the Workplace

Embracing Technology Across Generations in the Workplace

The rapid evolution of technology has significantly impacted the workplace, and understanding how different generations interact with it can improve collaboration and productivity. In this month's newsletter, we explore the perspectives and preferences of Baby Boomers, Gen X, Millennials, and Gen Z, and offer tips on bridging the generational tech gap.

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Update Your Chrome Browser, But Be Wary of Fake Alerts

Update Your Chrome Browser, But Be Wary of Fake Alerts

Google Chrome has been pushing a lot of important updates over the last few weeks. Fortunately, updating Chrome is pretty seamless, and it’s important that users do so. Users also need to be wary of fake Chrome errors that insist on installing malware. You don’t want to fall for this scam!

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What to Do About Runaway Printing Costs

Printing has long been a headache for businesses, and the costs keep climbing due to various factors affecting the entire supply chain. This month, we'll explore why these costs continue to rise.

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Some Novel Technologies You Can Use for Your Business

Fringe technology refers to innovative and unconventional tech solutions that are not yet mainstream but hold the potential for significant impact. Small businesses can leverage fringe technologies to gain a competitive edge, improve efficiency, and enhance customer experiences. Here are some examples of such novel technology that small businesses can use:

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Managing Threats Can Get You Ahead

Technology is integral to modern business, making proficiency in necessary tools a must for today’s workforce. However, the complexity of these technologies can create vulnerabilities as malicious actors continually seek ways to infiltrate systems, steal data, and siphon funds.

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Getting Your Staff to Take Responsibility Can Be Tough

Getting Your Staff to Take Responsibility Can Be Tough

When most people pick a job, they understand that the work they will be doing will often have them doing things that may occasionally make them feel frustrated. Most people don’t go to school for clerical work and mundane tasks and often don’t understand why it’s their responsibility to forgo their training to complete tasks that untrained people could do. This lack of understanding about running a secure and reliable business is a central sticking point for many organizations.

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