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Washington Works Blog

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

If Your Backup Isn’t Automated, It Isn’t Worth It

You don’t want to take chances with something as important as your data backup. In the past, businesses would use tape backups performed manually at specific intervals to back up their data to physical drives for storage. However, tape backup has largely become obsolete compared to modern solutions like automated backup and disaster recovery (BDR).

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Three Types of Software Every Business Should Consider

Software plays a crucial role in every business, regardless of its nature. Whether you rely on a CRM system, a point-of-sale solution, or more intricate software profiles, understanding key aspects of modern software is essential for maximizing its potential. Here are three vital insights into modern software.

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The VPN Has Become an Essential Tool

Remote workers face a significant challenge in ensuring data security. While safeguarding data stored within the company's internal network is feasible, protecting data accessed by employees outside the office presents different obstacles. How can businesses protect sensitive resources from unauthorized access?

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Hardware Prices Continue to Climb

If you've been in the market for upgrading your hardware, be it a new graphics card, CPU, or even a laptop, you might have experienced something alarming: soaring prices. The once-stable cost of computer hardware has been inflated recently, leaving consumers frustrated that they can't find the hardware they are looking for at reasonable prices. Let's briefly go into what's causing this unprecedented spike in hardware prices and how we can help you navigate through it.

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Endpoint Security is Remarkably Important for Your Business

Endpoint Security is Remarkably Important for Your Business

We all know that it’s important to protect your business’ infrastructure from threats of all kinds. Sometimes when we’re reading about discourse surrounding network security, you’ll see the word “endpoint.” Do you know how important it is to protect all endpoints? That’s what we want to explore with today’s article.

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Cybersecurity Training Doesn’t Have to Be Annoying

Cybersecurity Training Doesn’t Have to Be Annoying

Navigating cybersecurity training can prove daunting for individuals across various organizations. Nevertheless, it remains an imperative task. Identifying the root causes of this reluctance enables organizations to fine-tune their training initiatives for greater engagement and efficacy. This article explores four prevalent reasons why employees may harbor an aversion to cybersecurity training.

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Are You Using Augmented Reality?

Are You Using Augmented Reality?

By now, you've likely encountered the concept of augmented reality, especially if you're a sports enthusiast watching games on TV. Those seemingly routine lines on the field during a crucial 4th and 1 situation? That's augmented reality (AR) at work, enhancing the visual experience with informative overlays.

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Artificial Intelligence is Seeing Rapid Usage

Artificial Intelligence is Seeing Rapid Usage

AI is a marvel of modern civilization—at least, that’s the narrative surrounding this quickly innovative technology. It is reshaping industries, building more efficiency throughout society, and opening up new opportunities for businesses of all types and sizes. This month, we’ll examine some of the factors that have led to AI's fast-paced evolution and how it is shifting the way people think about business technology.

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How Scammers Try and Steal Your Business’ Data

Picture this scenario: while going about your daily routine, an email lands in your inbox, purportedly from a cybersecurity company. The alarming claim is that you've become the target of a hacking attack. Despite lacking IT expertise and being unfamiliar with your security agency's protocols, you trust the message and promptly respond. Little do you know, the email is a cleverly disguised cyberthreat, and you find yourself ensnared in their trap.

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Remember World Backup Day is March 31st

World Backup Day, observed on March 31st annually, serves as a designated occasion to underscore the critical importance of regular data backups for ensuring data continuity. Although this day effectively highlights a fundamental best practice, we firmly advocate for a continuous commitment to maintaining and safeguarding backups rather than confining such awareness to a single day.

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Cyber Censorship is a Complicated Issue

The web is filled with all types of content, and depending on where you live, it can be regulated by a myriad of organizations from all sections of society. From internationally recognized trade organizations to governments to industry regulators, there are a lot of moving parts in data regulation as it now stands. That leads to people wanting more control over data and censorship. Let’s take a look at cyber censorship and how it's a bigger issue than you might think.

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Four Strategies to Help Build Robust Cybersecurity

Your business' IT security effectiveness relies heavily on how well your technology works. With this in mind, educating your staff on their responsibility to safeguard your business’ digital assets is important. Let’s explore the key priorities businesses need to consider to establish a robust security training platform that works to protect those assets.

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Are You Innovating Too Much for Your Own Good?

Are You Innovating Too Much for Your Own Good?

Information technology has become a ubiquitous tool employed by almost every organization. The ability to adapt and improve operations has become critical for maximizing productivity and creating an environment conducive to success. The pursuit of innovation, however, often considered essential, may actually hinder productivity. This month, we explore how blindly innovating might not always be the optimal path for steering your business toward success.

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Two Approaches to Collaboration Your Business Can Benefit From

Two Approaches to Collaboration Your Business Can Benefit From

Collaboration is the key to many businesses' success and through the use of technology, your collaborative success could improve exponentially. The problem becomes how to determine what kind of collaboration tools work right for your situation. Today, we’ll go through two different types of software that can help improve your organizational collaboration.

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How You Backup Your Data is a Crucial Consideration

How You Backup Your Data is a Crucial Consideration

Data Backup and Disaster Recovery are essential components of any modern business. As businesses become increasingly reliant on digital data, it's essential to have strategies in place to ensure that your data is safe and secure in the event of a disaster. Let’s cover the key components of an effective Disaster Recovery strategy to ensure the safety of your business' data backup. Read on to learn more about Disaster Recovery strategies and how to best protect your business data.

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Prioritize Your Cybersecurity Hygiene in 2024

Prioritize Your Cybersecurity Hygiene in 2024

A New Year can be about self-improvement. Most of us make lofty goals to spend more time at the gym, or to stop sneaking spoonfuls of uncooked Pillsbury Cookie Dough right out of the tube from the back of the fridge at four in the morning. Some of us accomplish our goals, and some of us have gotten really good at hiding that Pillsbury Cookie Dough wrapper in the bottom of the trash so nobody realizes it’s gone. All joking aside, it feels good to make accomplishments, and I truly hope that anything you set your mind to is able to happen for you.

If you are looking for an easy resolution that will help you sleep better at night and is extremely easy to maintain, I’d highly suggest that you prioritize your own personal cybersecurity in 2024.

It will take a little effort, but trust me, it will save you a lot of headache down the road.

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These Communications Tools are Driving Modern Businesses

These Communications Tools are Driving Modern Businesses

Imagine doing your job without the advanced communications tools that you have access to. It would make things much less efficient. Most organizations use all types of different solutions to be able to support their workforce and customers, but in today’s business, there are three solutions most organizations have come to depend on. Let’s take a look at these three today.

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Fake Browser Updates Pose a Dangerous Threat

Fake Browser Updates Pose a Dangerous Threat

It’s important to keep the software on your computer updated. If your operating system or web browser or some other important application is out of date, it could lead to things not working properly while also leaving you susceptible to threats. However, hackers are disguising malware to look like important web browser updates.

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You Need to Consider Inventory Management

You Need to Consider Inventory Management

Effectively managing the multitude of devices in a contemporary office is a big job. The challenge lies in meticulous oversight of each device, identifying users, and observing patterns of usage. If your technology assets are not currently being tracked, it is a good idea to implement some way of monitoring those systems. The adoption of an inventory management system presents a more efficient and streamlined approach to address this challenge.

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What is ChatGPT and Who Should Use It for Work?

What is ChatGPT and Who Should Use It for Work?

By now, you’ve probably started hearing a lot about AI and how it’s doing a lot of things to disrupt the world. It seems like every modern software application boasts AI capabilities, social media feeds are plastered with generative AI content, and techy people everywhere are providing their two cents on this new technology. The main star of artificial intelligence right now is ChatGPT, so we figured we’d shed some light on exactly what it does in plain English, and how you might be able to take advantage of it.

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