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Washington Works Blog

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Building a Rapport with Your Staff Can Help Smooth Out a Difficult Relationship

Building a Rapport with Your Staff Can Help Smooth Out a Difficult Relationship

Businesses face numerous challenges, many of which arise internally. Whether your business is dealing with cybersecurity threats, unhappy customers, or unreliable suppliers, leaders must navigate every threat. Among these, internal issues can often be the most disruptive. In this blog, we'll focus on two critical employee-related challenges that can significantly hinder business operations.

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Defining an Immutable Backup’s Benefits

Defining an Immutable Backup’s Benefits

We haven’t been shy about how essential data backups are, simply because there is always the chance that your business will encounter some form of disaster… but, what if something interferes with these backups?

This danger is one reason that immutable backups are utilized. Let’s go over what this means, and how it helps.

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The Five Largest Data Breaches of 2024 (So Far)

The Five Largest Data Breaches of 2024 (So Far)

Data breaches are always a potential problem. They can cause all types of problems inside your business and can even cause strife should your customers need to be notified. In today’s blog, we thought we would review some of the largest and most noteworthy breaches in 2024.

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Think Twice About Sending that Meme

Think Twice About Sending that Meme

Data fuels business, but we also share a large amount of data even in our personal lives. Even the most benign communications, like chats, requests to stop by the store on your way home, and even memes or pet pictures, are considered data—and where there’s data, there’s a place where it’s stored.

Today’s question: do you know where your data is being stored? And do you know the impact of that storage?

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Data Privacy is Good for Your Business, According to the National Cyber Security Alliance

Data Privacy is Good for Your Business, According to the National Cyber Security Alliance

January 28th marks Data Privacy Day, a day intended to raise awareness of the importance of data privacy and educate users and business owners of its benefits. Spearheaded by the National Cyber Security Alliance, there are plenty of lessons the NCSA has to share with businesses as this day puts their, and their clients’, privacy in the spotlight.

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Don’t Miss World Backup Day (But Don’t Wait For It, Either)

Don’t Miss World Backup Day (But Don’t Wait For It, Either)

World Backup Day is March 31st, each and every year. However, while there is value to having a dedicated holiday to raise awareness of the need for backup, it should not be the only time it is considered. Let’s go over the importance of proper backup practices, just in time for the holiday, so that you can establish the backup that your business needs if it's not already in place.

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Explaining the Cookies Pop-Up You See on Many Websites

Explaining the Cookies Pop-Up You See on Many Websites

When someone mentions cookies, people usually think of delicious treats like gingersnaps, snowballs, or the world famous chocolate chip. But what about browser cookies? While they may not be tasty, they certainly deserve your attention. You've likely encountered website popups asking for cookie permissions, and understanding what you're agreeing to is crucial. In today’s blog, we'll explain what browser cookies are, how they work, and why they are sometimes more beneficial than the sweet kind..

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Your Business Processes Rely on Clean Data

Your Business Processes Rely on Clean Data

Businesses are constantly seeking the best ways to utilize their data. Whether developing a business intelligence strategy, integrating artificial intelligence, or conducting simple analytics, having accurate and reliable data is crucial. Without it, insights can be misleading and costly. Therefore, understanding how to scrub or clean your data is essential. Clean data is vital for anyone involved in business intelligence or AI. Today, we will explore this topic and provide a simple guide to get you started.

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Take the Pressure Off Your Team with Co-Managed IT

Take the Pressure Off Your Team with Co-Managed IT

If your organization is fortunate enough to have an internal IT department, it’s likely that they are managing a complex infrastructure on top of being understaffed and overworked. We're not knocking your business or anything; it’s just the nature of the work and the reality of SMBs (trust us, we’d know). We can make managing your technology significantly easier and less of a pressure on your IT workers.

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Maintaining Security in File Sharing is Crucial

Maintaining Security in File Sharing is Crucial

Secure and reliable file sharing has become essential for businesses. It makes collaboration, communication, and better productivity possible. With the increasing prevalence of cyberthreats, however, having a comprehensive plan to ensure the security of your files in transport is extremely important. Let’s explore some of the best practices for secure business file sharing.

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How Does a Firewall Help Protect Your Business?

How Does a Firewall Help Protect Your Business?

Firewalls are stalwarts in network security. They serve as a protective barrier between trusted internal networks and potentially hazardous external ones, such as the vast expanse of the Internet. Essentially, they act as vigilant gatekeepers, scrutinizing each packet of data attempting to traverse their domain. Let’s briefly discuss the diverse types of firewalls and their pivotal roles.

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Six Tips to Improve Organizational Inventory Management

Six Tips to Improve Organizational Inventory Management

Keeping track of your organization’s technology can actually be more difficult than you may think. First of all, most businesses aren’t that worried about their technology as long as it works as designed. Secondly, technology tends to move in and out of an organization pretty fast. In this month’s newsletter, we are going to go into some steps you need to take to get a handle on your technology inventory.

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The VPN Has Become an Essential Tool

Remote workers face a significant challenge in ensuring data security. While safeguarding data stored within the company's internal network is feasible, protecting data accessed by employees outside the office presents different obstacles. How can businesses protect sensitive resources from unauthorized access?

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What an Attack on UnitedHealth Tells Us About Cybersecurity

What an Attack on UnitedHealth Tells Us About Cybersecurity

There has recently been a surge in cyberattacks and data breaches targeting the healthcare industry and its affiliated businesses and vendors. With one such attack currently featured prominently in the headlines, it seemed appropriate to consider why this is and what businesses of all kinds—particularly those in healthcare—need to do to prevent this kind of thing from happening to them.

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Chances Are You Have Data Subject to Compliance and Regulations

Chances Are You Have Data Subject to Compliance and Regulations

No matter what type of business you run or the services you provide to the community, chances are you must adhere to at least some compliance laws and regulatory requirements dictated by state or federal governments. Today, we want to make it abundantly clear that you must protect your business’ data to avoid inadvertently becoming subject to the massive fines associated with these laws.

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A Layman’s Guide to Cybersecurity

A Layman’s Guide to Cybersecurity

Ensuring cybersecurity is important for individuals both in their professional and personal lives. Hence, I've compiled a set of cybersecurity practices that you should advocate for your team, especially when they're working remotely or during their personal time.

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The NFL Has Seen a Significant Technical Leap Forward in Recent Years

The NFL Has Seen a Significant Technical Leap Forward in Recent Years

Did you watch the big game this year? Chances are that if you did, you got to witness all of the spectacles that the event had to offer, including a lot of technology that enriched the experience, whether you realize it or not. The National Football League has implemented emerging technologies that have helped solve persistent challenges over the years. Let’s explore some of these technologies.

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You Aren’t Immune to Data Theft

You Aren’t Immune to Data Theft

Our digital footprint is extensive and vulnerable, from personal information to financial details. While many may believe they are impervious to data theft, the stark reality is that no one is truly immune. Today, we will take a look at a couple of reasons why individuals, regardless of their experience with technology, are not exempt from data theft.

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What are Digital Twins, and How Can Businesses Use Them?

What are Digital Twins, and How Can Businesses Use Them?

A digital twin could arguably be seen as a somewhat niche technological innovation. Regardless, they are an invaluable resource to quite a few industries that help the businesses that use them optimize their processes. Let’s go over what a digital twin is, and how it helps a few different business types meet their needs.

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What Types of Data Do You Need to Pay Attention To

What Types of Data Do You Need to Pay Attention To

Small businesses, like any other organization, need to protect various types of data to ensure the security and privacy of their operations. The specific data that needs protection may vary depending on the nature of the business, industry regulations, and the types of transactions or customer interactions. Today, we thought we would go through some common data types that small businesses typically need to protect.

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