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Washington Works Blog

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How Automated Signage Drives Behavior and Saves Time

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Walk through your office, your warehouse, or your lobby. Look at the screens on the walls. What do you see?

If you see a generic weather widget, a Happy Monday! graphic that’s been up for three weeks, or—heaven forbid—a No Signal floating box, you aren’t looking at technology. You’re looking at a $10,000 screensaver.

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The Strategic Importance of Bandwidth

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You keep a close eye on your rent and your payroll, but do you know your bandwidth? In 2026, bandwidth is the oxygen of your business. If your connection is thin, your productivity suffocates. It is the hidden overhead that quietly determines whether your team is actually working or just staring at a loading bar.

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Not Tracking Your Data is Eating Your Profits

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Every transaction, every customer click, and every hour your employees work creates a digital footprint. If you aren't looking at those footprints, you are likely losing actual cash every single day. Here is how it is costing you when you don’t use your data; and how you can start plugging those leaks today.

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3 Simple Access Control Tips Every Small Business Owner Needs

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As an IT expert, I've seen firsthand how crucial good access control is for businesses of all sizes. But for small business owners, it can often feel like a daunting task. You're juggling a million things, and cybersecurity might not always be at the top of the list. However, a breach due to poor access control can be devastating.

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The True Cost of Doing Nothing

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Unless they run a technology company, business owners shouldn’t have to give much thought to their network protection. They have much more critical things to spend their focused time on. Unfortunately for them, cybersecurity is extremely important, so having an ongoing strategy to consistently upgrade your network defenses is something most businesses should consider. Today, we thought we’d go through six reasons you need to take network security seriously.

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3 Ways to Be More Proactive With Your IT

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It’s easy to fall into the trap of thinking that IT is more of a cost than a savings mechanism. But in reality, IT is a powerful tool that can help your business eliminate unnecessary expenses, improve operations, and stop problems in their tracks before they even exist. This approach, proactive IT, has many benefits, all of which save you money.

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You Can, in Fact, Communicate Too Much in the Workplace

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We’ve all been there: You’re deep into a complex problem, finally finding your rhythm, when, “ping”... A quick question pops up on one of the platforms you use to communicate (we all have several, personal and professional). You answer it in thirty seconds and try to get back to work. If this happens one time, it might be okay, but if it happens repeatedly as the day goes on, the damage is already done. 

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If You Want Insurance Coverage, You Need Your Bases Covered First

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Let me ask you something: say you had promised to protect someone, keeping them safe and healthy. Would you want them to actively partake in risky—and in many cases, completely avoidable—situations? Of course not. So, why would a business’ insurance provider want to provide coverage if that business did nothing to prevent a cybersecurity event?

They wouldn’t… and as a result, many providers are establishing minimum safeguards and compliance requirements to help protect themselves. Let’s go over what these safeguards are so that your safety nets will be there when you need them.

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Beyond the Doorbell: The Invisible Data Ring Cameras Collect

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When it comes to technology, there is a constant friction between convenience and security. No consumer device illustrates this tension better than the Ring doorbell. To most, it is a tool to catch porch pirates; to IT professionals, it is a persistent IoT sensor with a direct, unencrypted line into one of the world’s most massive cloud ecosystems.

The real controversy isn't about filming a sidewalk; it’s the transparency gap between what is being captured and what the company openly admits to. Most users believe they are buying a digital peephole, but the reality of how Amazon captures, processes, and utilizes that data is far more complex.

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3 Reasons You Should Phish Your Own Team

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Do you know which of your employees is your weakest security link? It doesn’t take much to break into an employee’s email, and from there, the rest of your infrastructure. All a scammer has to do is convince the right employee to click on a link, download an infected attachment, or hand over their password. Can you honestly say that your team has the knowledge to combat such a profound threat?

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