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Washington Works Blog

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How Managed IT Services Can Supercharge Your Business Growth

06-27-25

There’s a lot that any small business owner has to manage at any given moment, so the last thing you need is to have technology issues or challenges throw a wrench into things… and when they do, you certainly don’t need any delays in fixing the problem.

That’s how traditional IT support works, and nowadays, it's simply insufficient for business needs. Fortunately, today’s technology also enables us to address these support needs more effectively. Let’s review how managed services offer a more proactive and strategic (and therefore more financially sound) option.

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Protecting Your Business from Threats (Big and Small) is Essential

06-25-25

Today’s cyberthreats are invisible, they’re malicious, and they can bring a business to its knees. For many small businesses, cybersecurity feels like a distant problem—a concern for the corporate giants with sprawling server farms. Unfortunately, that’s a dangerous misconception. Every business, regardless of size, is on the front line.

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Don’t Be Lazy with Your IT; Be Proactive Instead

06-23-25

Business owners have a lot going on in their workday, and with so many duties and responsibilities, adding technology troubles to the mix only makes it all the more frustrating when your IT doesn’t work the way it should. That said, you cannot let the laissez-faire attitude prevail. In fact, lazy IT practices can make real problems significantly worse.

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Don’t Let a Cybersecurity Incident Spoil Your Summer Fun

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It’s the summer solstice tonight, the official start of the summer season. While most of us want to focus on honing our grilling skills and soaking up as much sun as possible, we can’t afford to let our cybersecurity awareness falter as a result.

Let’s review how you can stay secure while enjoying the season.

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How to Use Quick Analysis for Better Spreadsheet Data Insights

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When did you last open a spreadsheet and just sigh upon seeing the expanse of data points, with a sigh that comes from the deepest depths of your soul? It’s a fair reaction to have… especially when you know how much value there is to be found within these data sets.

Let’s walk through how you can extract this data by using Microsoft Excel’s Quick Analysis features… and don’t worry if you tend to use Google Sheets. The processes are essentially the same for everything we’re covering.

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A Customer Relationship Management Tool Can Revolutionize Your Customer Care

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SMBs tend to pride themselves on how well they’re able to treat their customers. Larger enterprises sometimes lack the personalized attention that customers of small businesses get, despite having the tools to make it happen. Small businesses can also achieve this goal, and it’s all thanks to customer relationship management solutions. The right tool can improve sales, marketing efforts, and even customer satisfaction.

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If You Haven’t Considered Cloud Migration, You Should

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Is your business still gazing at the cloud from afar, wondering if it’s truly the promised land of IT efficiency? For many organizations, a move to the cloud for mission-critical operations can be complicated. Hesitation, while understandable, can be the biggest drain on your future potential. Let’s go through why those cloud migration worries might just be myths in disguise, and how we can help you shift into high gear.

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Keep These Healthcare IT Best Practices in Mind for Your Practice

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Healthcare technology is changing, and changing fast. Even beyond your typical concerns like data security and operational efficiency, healthcare IT faces unique challenges specific to the industry. Today, we want to cover some of the best practices that healthcare organizations should follow in regards to their IT. We’ll explore topics such as patient trust, legal compliance, and so much more.

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Are You Taking Advantage of These Cloud-Based Benefits?

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What opportunities is your business leaving on the table by not adapting to cloud technology? There are plenty of benefits your business can take advantage of if you’re open to embracing new possibilities. Today, we want to share some examples that will have you excited to implement new cloud-based infrastructure solutions for your business.

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Understanding How IT Shapes the Entertainment We Love

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As is the case with most things, the past few years have seen significant changes in entertainment, thanks to the development of technology. We have literally gone from using extremely sensitive and delicate film to capture footage, manually trimming it on flatbed editors in dark rooms, to capturing, storing, editing, and displaying it digitally.

Let’s explore how the nature of entertainment has shifted as technology has developed over time.

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