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Washington Works Blog

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Hardware Acquisition is a Key Part of Project Management

1-13-25

Do you have any technology-related projects that require hardware acquisition? It’s a great time to consider it now, especially considering the expected increase of computing hardware costs. Working with a project management team like Washington Works can take out some of the risk, responsibility, and financial burden you might have for any new hardware acquisition during the project management cycle.

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Are Smart Gadget Manufacturers in Legal Trouble?

1-10-25

Smart products are everywhere nowadays, ranging from video doorbells and assistants to more niche appliances… including breast pumps and floss dispensers. However, despite all of these devices being very different, most have one thing in common.

It just so happens that the U.S. Federal Trade Commission is concerned about this commonality, as it’s the fact that many don’t publicize when updates are available—or even provide them at all.

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Virtual CIOs: Affordable IT Leadership Tailored for Your Business

1-8-25

Who handles the tech decisions for your business? If it’s you, are you sure you have all the knowledge you need to make the best choices for your company’s tech future? If not, don’t worry—we’ve got you covered with a service called a Virtual CIO.

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Are Automated Emails a Good Thing for Your Business?

1-6-25

Technology brings a fair amount of automation to any organization that chooses to use it. One of the most popular ways that automation is used is by sending emails. Automated emails can be used in support of nearly any action your business takes, but there are questions whether some of them actually offer the value you think. Today, we discuss some of the pros and cons of automated emails. 

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What Cyberattacks Do We Anticipate to See in the Year 2025?

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Happy New Year! The coming weeks and months hold great promise for us all. Unfortunately, “us all” includes cybercriminals and hackers looking to use cutting-edge tactics to their fullest advantage. As a result, it is even more necessary to be aware of and prepared for the cybersecurity threats that 2025 is likely to see.

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Reflecting on the Tech Behind One of the Most Iconic Celebrations

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For many, the New Year is a time of renewal and fresh starts, allowing us to turn the page and begin our next lap around the sun on the right foot. That said, the holiday is also steeped in traditions—for instance, the Times Square celebration, where a massive ball is slowly dropped to signify the countdown until the calendar officially shifts from one year to the next.

This tradition has a fascinating history, based mainly on the technology of the times.

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You Need to Reconsider Your Approach for Remote Teams

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Many businesses today operate across the globe, thanks to fast Internet speeds that support remote work. By hiring workers from different parts of the world, companies can create and deliver their products or services more efficiently. In this blog, we’ll look at the key changes businesses need to make when working with remote teams.

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Santa’s Email is Essential to North Pole Operations

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While we all know how much magic the workshops up at the North Pole rely on to produce presents for the good children of the world, we have it on good authority that they also rely on quite a bit of technology. For instance, there are a lot of letters that need to be sorted and read before Santa’s big ride. Let’s read up on what our partners up north frequently deal with in their critical operations.

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This Photo Hosting Service Shows You Exactly What Google Does with Your Data

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If we told you that someone could guess information about you just from looking at an image, what would you say? You’d probably say, “yeah, no $!#?!” but we’re not talking about minor details… we’re talking about a lot of details. Paragraphs, even—plenty enough to be concerning.

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Laser-Focused CRM: Four Tips to Enhance Your CRM Strategies

Laser-Focused CRM: Four Tips to Enhance Your CRM Strategies

Having tools that help enhance your ability to support your customers is rarer than you may expect. One of the best tools a lot of businesses employ is Customer Relationship Management (CRM). The CRM system can transform how a business operates, but to make the most of it, you’ll need to employ some strategies. 

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