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Washington Works Blog

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

What the FCC’s Router Ban Means for Your Business

What the FCC’s Router Ban Means for Your Business

On March 23, 2026, the digital landscape shifted overnight. The FCC issued a sweeping mandate that reclassified almost every consumer-grade Wi-Fi router in American homes as a “national security threat.” The policy was a direct response to Salt, Flax, and Volt Typhoon campaigns—state-sponsored cyberattacks that, according to official reports, utilized residential routers as the primary entry points for breaching critical infrastructure.

We know the question on your mind, and it’s the same as many other businesses: “How does this impact me?” That’s what we’re here to answer.

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3 Next-Gen Cybersecurity Challenges for SMBs

3 Next-Gen Cybersecurity Challenges for SMBs

Imagine one of your employees receives a phone call from someone who sounds just like you. Would they be able to distinguish this deepfake from the genuine article? If you cannot answer this question with an emphatic “yes,” you have some work to do in preparing your team for modern cybersecurity standards.

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Protecting Your Business Against AI Phishing is Essential

04-17-26

I’m about to say something that is going to sound weird at first, but stay with me here:

I miss the Nigerian Prince scam.

I know, I know, it’s crazy, but let me tell you why: threats were a lot easier to spot.

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Why Your IT Provider Should Profit from Your Stability, Not Your Downtime

04-15-26

Imagine a partnership where your provider makes the most money when your business is at a standstill. It may sound backward, but this is the reality of the traditional break-fix model.

When your server crashes or your network lags, their billable hours start climbing. This creates a fundamental conflict of interest: Why would a vendor work to prevent the very problems that fuel their revenue?

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Why Your Office Is a Secure Network Node, Not a Physical Address

04-13-26

What defines your office in 2026? If your answer is still tied to a street address, your business may be carrying unnecessary risk. In an era where the hyper-hybrid model prevails, the office is no longer a destination—it is a secure, high-performing network node.

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RMM: The Invisible Engine of Your Uptime

04-10-26

The traditional help desk addresses technology that’s already broken, which doesn’t help you much when you factor in the costs of lost opportunities and productivity. With us on your side, however, you can leverage more proactive solutions that make tech fixes feel more like a high-tech production line. Instead of waiting for the phone call that something’s wrong, we use Remote Monitoring and Management (RMM) tools to find and fix bugs before they ever become a problem for your employees. 

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Tip of the Week: 3 Signs of a Fraudulent Email

04-08-26

The majority of modern cyberattacks begin with some form of user manipulation, usually through phishing messages that trick recipients into acting against their own security. While these can be shared in any form, the most well-known is certainly email.

Let’s review a few warning signs that can help indicate that an email message is, in fact, a phishing scheme.

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How to Manage an Anti-Burnout Schedule

04-06-26

For most small and medium-sized businesses, scheduling is a constant frustration. Balancing business needs with your employees' lives—like Jack’s daughter’s recital or Stef’s morning errands—feels like a losing game.

The good news? With the right strategy and a few modern tools, you can make scheduling easier for everyone.

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Tri-Fold Phones Offer More to Users

04-03-26

The foldable market just took its biggest leap yet. There have been all types of form factors, but following years of book-style foldables, Samsung has finally released the Galaxy Z TriFold. This device isn’t just a phone that gets slightly wider; it’s a full-scale 10-inch tablet that folds into a standard 6.5-inch smartphone.

Today, we thought we would go through some of the features and benefits of Samsung’s newest smartphone innovation.

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LexisNexis Breach — Lessons in Small Business Patching

04-01-26

In late February, data analytics company LexisNexis Legal & Professional suffered a data breach in which the threat actor responsible used an unpatched application to access the company’s Amazon Web Services infrastructure. While LexisNexis L&P claims the data leaked was minimal, this breach still serves as an important reminder of a critical security principle:

If a company as large as LexisNexis L&P can fall victim to such a simple vulnerability, what’s to say your business won’t?

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