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Washington Works Blog

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

User Permissions are Not to Be Given Lightly

User Permissions are Not to Be Given Lightly

Let me ask you this: would you trust every one of your team members with a key to your house? Of course not, right? After all, what if someone lost their copy or had it stolen from them?

So, if you wouldn’t trust your entire team with access to your home, why on earth would you trust them with carte blanche access to your entire business and all of its data?

That’s just it… you wouldn’t. 

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A Professional IT Help Desk is as Helpful as It Sounds

A Professional IT Help Desk is as Helpful as It Sounds

Picture this: you or a team member encounters a technology issue in the middle of the workday. Simple, you might think… just call your in-house IT department. However, the members of your IT team are visibly overworked, scurrying around the office, trying to get some of the tasks off their to-do lists. They’re visibly running out of time, patience, or, most likely, both. It isn’t a good time to bother someone for help; that’s obvious, but what option is there?

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Your Business’ Mobile Data Needs Protection Too

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Having your team connected through mobile, especially with access to collaboration and communication tools, is the new normal in business. Many organizations take advantage of the ubiquity of smartphones and either provide mobile devices to their staff or utilize the built-in options on many of today’s newest mobile OSs that allow them to put an encrypted work profile on; effectively adding mobility to your business without a huge capital investment. Regardless of what option you choose, you need to have management software in place if you are going to trust your employees to have access to company information outside of the office. 

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New FTC Rules, Effective April 2025, Make Unsubscribing Easier Than Ever

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Subscriptions are nothing new in the business world, but they can be tough to track and, more importantly, cancel. Now, a new ruling from the Federal Trade Commission makes it easier than ever to cancel a subscription. Today, we want to discuss how this impacts you, your business, and your users.

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5 Reasons Why Mobile Innovation Has Screeched to a Halt

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The smartphone market used to be a hallmark of innovation, but nowadays, aside from the folding form factor, smartphone manufacturers have decided that the technology works, more or less, the same. What does this decline in innovation mean for you and your business? It might actually not be all that bad.

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What Does the Future Hold for the Blockchain?

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The blockchain is a technology that many people know about, but cannot explain. They know it has something to do with Bitcoin, but can’t tell you exactly what. Well, whether you know next to nothing about blockchain, or you’re a seasoned crypto investor, you will be.

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How Productivity Plays Into a Successful Business

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With the many issues that arise day by day, it’s no small feat to stay productive. Still, a team must be able to manage its various tasks and projects in an efficient way, and it can make all the difference in efficiently completing these tasks. Today, we want to examine why productivity is important and how you can keep it high for your team.

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U.S. Schools are Dealing with Extensive Business Email Compromise Attacks

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A business email compromise attack is a phishing scam in which a scammer uses email to take possession of capital—either in the form of data or actual finances—from the organization they choose to target. Lately, these scams have been observed to focus on schools.

Let’s review the situation at hand and what is at stake.

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As IT Complexity Grows, So Does the Importance of Managing It

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Chances are that your business’ technology has gotten more complex in the past few years. This complexity has likely created some confusion on how best to manage your technology. Couple this with the more sophisticated threats that have been developed over that time, and there is a real risk to the welfare of your business coming from the technology you depend on daily. Today’s blog will discuss how increased complexity can be managed competently.

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Cloud Platforms Can Bring Unwanted Complexity

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Cloud computing has become a really useful tool for businesses, allowing them to grow, be more flexible, and save money. But even with all its benefits, businesses face some challenges when using cloud services. One big issue is keeping data safe and private.

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