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Washington Works Blog

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

A Basic Understanding of Informatics

A Basic Understanding of Informatics

Many professionals see the word “informatics” and think of one of two things. First, what the heck is it? Second, isn’t that just computer science? While the two certainly are similar and often used interchangeably, they are quite different. Let’s take a deeper dive and see what the field of informatics entails, how it can be applied to computer science and business, and why it’s important to consider for your organization.

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Hackers Use the Pandemic to Send Out Phishing Threats

Hackers Use the Pandemic to Send Out Phishing Threats

The first half of this year has seen its fair share of ups and downs, especially on a global scale. With a global pandemic still taking the world by storm, it’s despicable that hackers would take advantage of the opportunity to make a quick buck using phishing tactics. Yet, here we are. Let’s take a look at how hackers have turned the world’s great misfortune into a boon, as well as how you can keep a lookout for these threats.

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A Major Update to Windows 10 Is On the Horizon

A Major Update to Windows 10 Is On the Horizon

Back in 2015, Microsoft confirmed that Windows 10 would be the last version of Windows, meaning that we should not expect Windows 11 anytime soon. Still, a major update to the Windows 10 operating system has been confirmed to be on its way. What’s coming with this next update to Windows 10, and what does it mean for your business?

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Businesses Have Access to These 3 Powerful Communications Tools

Businesses Have Access to These 3 Powerful Communications Tools

What kinds of communication tools does your business utilize on a daily basis? Chances are that your communication infrastructure can benefit from some of the latest and greatest solutions on the market. Communication is one aspect of your business that you definitely do not want to skimp on, as failing to implement the proper tools can bleed into other aspects of your organization, including operations and, in return, your bottom line.

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How to Set Up Two-Factor Authentication for Your Google, Apple, and Microsoft Accounts

How to Set Up Two-Factor Authentication for Your Google, Apple, and Microsoft Accounts

Two-factor authentication is commonplace in the office environment, but it’s not commonplace enough, if you ask us. Too many organizations pass on it, placing their security at risk for no good reason. While the methods might vary, the benefits of two-factor authentication are too good to ignore. We’ll walk you through how to set up two-factor authentication for three of the most common accounts in the business environment: Microsoft, Google, and Apple.

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A Solid Mobile Device Strategy Needs These 3 Components

A Solid Mobile Device Strategy Needs These 3 Components

It’s no surprise that mobile technology has infiltrated the workplace in more ways than one. Many businesses issue company-owned devices to their employees to get work done while out of the office, while others allow employees to bring their own devices, or use their own laptops and smartphones for fulfilling their day-to-day duties. That being said, it’s important to remember that mobile devices need to be managed in a very specific way to maintain security.

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Tip of the Week: How to Properly Inventory Your Technology

Tip of the Week: How to Properly Inventory Your Technology

Businesses use technology to varying degrees, but even small businesses have a lot of technology that must be tracked on a daily basis. With so many devices floating around the office, how are you making sure that you know who has which device, when it was issued, and how it’s being used? We suppose the question is not “how” you are keeping track of it all, but “if.” For this task, we recommend implementing an inventory tracking system for your business’ technological assets.

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How to Determine Which Cloud Solutions Are Right for Your Business

How to Determine Which Cloud Solutions Are Right for Your Business

When we talk about the cloud, what springs to your mind? The cloud might sound like a business buzzword, but in reality it’s one of the most important components of a technology infrastructure, especially in today’s online environment. Considering the ongoing pandemic and unpredictability that the situation brings, you don’t want to wait any longer; you should have started thinking about implementing the cloud yesterday.

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Make Sure Your Staff Understands the Importance of Their Role in Your Organization’s Cybersecurity

Make Sure Your Staff Understands the Importance of Their Role in Your Organization’s Cybersecurity

Today, employees have to be a major part of every business’ cybersecurity attempts. The reasoning is simple: attacks are more likely to come in the form of end user correspondence than on a direct assault of the network. As a result, it is important that cybersecurity is more than just another line item on a task list, it has to be built into the culture. Let’s discuss a few ways to get your employees to care about cybersecurity.

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3 Ways Your Small Business Might Benefit from Artificial Intelligence Technology

3 Ways Your Small Business Might Benefit from Artificial Intelligence Technology

Artificial intelligence has taken the world by storm, and the advent of emerging technologies has many small businesses thinking about how they can utilize it to cut costs, improve operations, and eliminate unnecessary or repetitive tasks. Let’s take a look at three ways your business can leverage artificial intelligence to the best of its ability.

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