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Washington Works Blog

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Building a Rapport with Your Staff Can Help Smooth Out a Difficult Relationship

Building a Rapport with Your Staff Can Help Smooth Out a Difficult Relationship

Businesses face numerous challenges, many of which arise internally. Whether your business is dealing with cybersecurity threats, unhappy customers, or unreliable suppliers, leaders must navigate every threat. Among these, internal issues can often be the most disruptive. In this blog, we'll focus on two critical employee-related challenges that can significantly hinder business operations.

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Set Yourself Up for Success with Mindful Goals

Set Yourself Up for Success with Mindful Goals

When you run a small business, there is a tendency to dream big. You think of expanding rapidly and finding success instantly. Unfortunately, this is probably not the reality. By keeping your expectations realistic, you can find that you will find consistency. In today’s blog, let’s take a look at how any manager or entrepreneur can keep their expectations realistic. 

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Technology Can Make Your Business, But Ignoring IT Can Break It

Technology Can Make Your Business, But Ignoring IT Can Break It

When you think about it, the technology we have today is truly awe-inspiring, simply because it enables us to be so much more productive as we exercise our creativity. All one really has to do to prove its value is to compare the quality of life we enjoy now as compared to almost any time in the past.

However, this does not mean that everyone is using technology to its full capacity and, as a result, suffering some consequential effects. Let’s consider some of these effects to reinforce why it pays to embrace the potential uses of technology fully.

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The Employee’s Guide to Working Remotely

The Employee’s Guide to Working Remotely

It’s not uncommon where a situation arises and you will find yourself working from home. To make this work, it is important that you keep a few additional issues in mind so that you can make the most of it. We have put together a few simple best practices that you should keep in mind as you operate remotely.

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What You Need to Know to Manage a Remote Workforce

What You Need to Know to Manage a Remote Workforce

There are many reasons that your team may want (or need) to work from home, and there are many reasons to allow them to do so. A 2019 survey by OwlLabs indicated that 71 percent of remote workers are happy with their job (as compared to 55 percent of on-site workers); remote workers responded that they are 13   percent more likely than onsite workers to stay in their current job for five more years than onsite workers will; and when respondents claimed to be working longer than 40 hours per week, onsite workers were doing so out of necessity, while remote workers did so out of desire and enjoyment.

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Technology is the Long-Term Fix for Operational Inefficiencies

Technology is the Long-Term Fix for Operational Inefficiencies

For modern businesses, staying as efficient as possible is mandatory for optimal productivity. By eliminating inefficiencies, small businesses can stay competitive. One effective strategy is to streamline processes through implementing tools that fuel automation.

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How to Set SMART Goals for Your Business

How to Set SMART Goals for Your Business

If you want your business to thrive, then you need to set goals that allow it to do so. Today, we want to explore a framework for goal setting that your business can benefit from: the SMART goal framework.

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Sometimes Quitting is the Answer

Sometimes Quitting is the Answer

"Quit." The q-word is often seen as one of the worst four-letter words in business. However, there are times when quitting can actually benefit your operations.

Imagine you have a project consuming all your resources with no real returns. What should you do?

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Combining Strategy with Proactivity Can Help You Avoid Downtime

Your organization’s technology doesn’t do you any good if it is inaccessible. That’s why having a thoroughly thought-out and carefully implemented plan to proactively keep ahead of technology issues is so important. This month, we want to talk a little bit about technology-related downtime and how to keep it from being a royal pain in your business’ rear.

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Conquering Business Challenges

Conquering Business Challenges

Adversity is pervasive throughout business. Every administrator, manager, and employee deals with some form of adversity during the course of business. Overcoming these problematic scenarios is key to keeping operations running efficiently and creating the environment to keep adversity at bay. Let’s look at some of the strategies it takes to rise up against the adversity you may (and probably will) encounter in business.

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Getting Your Staff to Take Responsibility Can Be Tough

Getting Your Staff to Take Responsibility Can Be Tough

When most people pick a job, they understand that the work they will be doing will often have them doing things that may occasionally make them feel frustrated. Most people don’t go to school for clerical work and mundane tasks and often don’t understand why it’s their responsibility to forgo their training to complete tasks that untrained people could do. This lack of understanding about running a secure and reliable business is a central sticking point for many organizations.

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How Does Remote Work Fare in a Post-Pandemic World?

How Does Remote Work Fare in a Post-Pandemic World?

Prior to the COVID-19 pandemic, business owners considered remote work a forbidden fruit. If employees got a taste, they would only want more of it. Nowadays, remote work is a bit more commonplace, no doubt as a result of the pandemic forcing most knowledge workers into some sort of remote work arrangement. How have companies adjusted to this new reality? Let’s look at the numbers.

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These Tech Solutions Can Eliminate Some Stress in the Workplace

These Tech Solutions Can Eliminate Some Stress in the Workplace

Businesses have a lot of stressful things going on at any given moment, especially when timelines and deadlines are considered. You have projects that you need to complete for your customers and employees who need to be paid on time, and you would be hard-pressed to find a situation for your organization that isn’t under some sort of time crunch. How can you use technology to make sure that these timelines are met? Let’s go over some solutions.

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Are You Innovating Too Much for Your Own Good?

Are You Innovating Too Much for Your Own Good?

Information technology has become a ubiquitous tool employed by almost every organization. The ability to adapt and improve operations has become critical for maximizing productivity and creating an environment conducive to success. The pursuit of innovation, however, often considered essential, may actually hinder productivity. This month, we explore how blindly innovating might not always be the optimal path for steering your business toward success.

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Two Approaches to Collaboration Your Business Can Benefit From

Two Approaches to Collaboration Your Business Can Benefit From

Collaboration is the key to many businesses' success and through the use of technology, your collaborative success could improve exponentially. The problem becomes how to determine what kind of collaboration tools work right for your situation. Today, we’ll go through two different types of software that can help improve your organizational collaboration.

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Tip of the Week: How to Fight Productivity Paranoia in Employees

Tip of the Week: How to Fight Productivity Paranoia in Employees

Back in 2022, Microsoft coined the term “productivity paranoia,” referring to the fears that many managers have that remote workers aren’t working to their full productivity. However, as remote and hybrid work has continued for many companies, a different form has emerged: the feeling a worker has that they have to prove they are still productive while working from home.

Here are some tips to share with your team, so they can use them to avoid these feelings.

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Tip of the Week: Take and Share Screenshots in Windows 11

Tip of the Week: Take and Share Screenshots in Windows 11

A screenshot can be a remarkably handy thing to have on hand, for both your own purposes and especially for the purposes of technology support. While there are many tools out there that can help you take effective screenshots, there is a modern solution available for all users of Windows 11. Let’s look at how you can use it!

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Tip of the Week: How to Make Use of Otherwise Wasted Time

As much as we try to structure our productivity throughout the day, there are always those moments that seem to slip by—both at work and in our personal lives. It can be tough to find time to commit to projects whether your goal is personal or professional.

So, let’s go over some tips that help make this time easier to find. 

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Technology Solutions to Help Solve Common Operational Problems

Technology Solutions to Help Solve Common Operational Problems

Operational problems can not only stymie growth, they can trigger a lot of other issues that can be detrimental to the long term success and sustainability of a business. Unfortunately, it’s often a little difficult to see while you are in the heat of battle. Let’s take a look at some of the solutions that can solve some of the common operational problems that small businesses run into.

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How Small Issues Can Snowball Into Major Operational Problems

How Small Issues Can Snowball Into Major Operational Problems

When it comes to your business’ continuity, you should know that even small issues pose a great threat—especially when they involve your business’ data. Let’s examine two situations where even small mistakes could lead to a cascade of problems that could leave your organization strapped for cash and struggling to stay alive.

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