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Washington Works Blog

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

A Good First Impression is Critical with Your New Hires

A Good First Impression is Critical with Your New Hires

I’m sure you have some idea of what you’d want any new hire’s first day to be like. They’re welcomed by the team, and brought to their workstation where everything is ready for them to get to business: all accounts are set up, the laptop works, and there’s a game plan for them to follow.

In reality, however, this first day is likely spent obtaining any available laptop and ensuring your new hire has the secure access they need. Meanwhile, the new team member feels increasingly like an outsider, rather than a contributor, as they jump through these hoops. Less appealing than the alternative, right?

Let’s discuss how crucial it is to get the onboarding experience right.

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How Proactive IT Solves the Biggest Challenge Business Owners Face

How Proactive IT Solves the Biggest Challenge Business Owners Face

How many duties and responsibilities fall on you as a business owner? More often than not, you’ll find yourself wearing multiple hats, picking up the slack where you can because you just don’t have the time or the resources to hire staff for certain specialized tasks. Unfortunately, IT maintenance and management is one such role that falls to the wayside all too often—but it doesn’t have to.

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Stop Time Theft and Reclaim Your Business' Productivity

Stop Time Theft and Reclaim Your Business' Productivity

Anyone that runs a business with employees knows just how important their sustained efforts are to the success of the endeavor. Unfortunately, not every person always puts in maximum effort or does things the way they’re intended to be done. This can be an issue for the bottom line. Today, we will be looking at the issue of time theft and what you can do about it. 

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Tips: Get an Hour of Your Day Back

Tips: Get an Hour of Your Day Back

Unfortunately, most people can relate to the feeling when you’re busy, but you really aren’t getting anything meaningful accomplished. Imagine a workplace where being busy actually means brilliantly productive. If that is the sweet spot you’re looking for, this blog is for you.

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Take the Grind Out of Business with Our Managed Services

Take the Grind Out of Business with Our Managed Services

The daily grind is characterized by the feeling that you’re busy all day, but not necessarily “productive.” Your technology could influence this feeling and make the daily grind feel like a slog, but with the right approach to IT, you can focus on technology that empowers rather than overwhelms. How do you make this transition? That’s what we’ll discuss today.

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AI Could Be Your New Secret Weapon for Operational Excellence

You hear a lot about Artificial Intelligence these days. It can sound a bit like something out of a sci-fi movie, maybe even a little daunting. However, what if I told you AI could be working quietly behind the scenes in many businesses, acting like the most efficient, data-savvy coworker you've ever had?

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Why Proactive IT is Your Secret Weapon Against Downtime

Why Proactive IT is Your Secret Weapon Against Downtime

Today (as of when this was posted) is Friday, so ideally, the feeling in the office would be one of happy anticipation for the weekend… but what if a server crashes, and work gets put on pause, but all the deadlines still stand? This would undoubtedly put a damper on the weekend, and that’s the least of your worries. Who’s going to fix the server?

This kind of situation is precisely why modern businesses can’t afford to wait for things to go wrong, and need to have a resource on their side to proactively address these kinds of issues and catastrophes.

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Transforming IT into Your Strategic Advantage by Scrapping Break/Fix

Transforming IT into Your Strategic Advantage by Scrapping Break/Fix

Think about those frustrating workdays when a server goes down, or the daily drag of slow computers and glitchy software. These aren't just minor annoyances; they are significant productivity drains. Research shows employees can lose an average of 10.5 workdays per year due to IT downtime alone. Multiply that across your team, and the financial impact becomes clear. This month, we go through the numbers to see how you can build a more productive business through a well-thought-out technology strategy.

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Your Workplace Setup Can Be a Tool in Itself

Your Workplace Setup Can Be a Tool in Itself

Your desk can either help you get stuff done or totally drain your motivation. If your desk is messy, uncomfortable, or just boring, you might find yourself checking your phone every five minutes or suddenly deciding it’s time to reorganize your sock drawer. With a few simple changes, however, your desk can become your productivity power zone. Let’s break down how to set it up right.

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Tips for Navigating Video Meetings

Tips for Navigating Video Meetings

Video calls have become the norm, whether you’re working remotely, catching up with friends, or trying to explain to your grandma how to unmute herself. To be honest, some video meetings feel like an endurance test. Bad lighting, poor audio, and distracting backgrounds can make them unbearable. Do you want to level up your video conferencing game? Here are five tips to help you look and sound like the professional you are.

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You Need to Have a Plan and a Purpose for Your Tech Investments

You Need to Have a Plan and a Purpose for Your Tech Investments

A lot of businesses feel the pressure to jump on the latest and greatest tech out there. On the surface, that sounds like a smart move, who wouldn’t want cutting-edge tools? Just because something is new and shiny doesn’t mean it’s the right fit for your business, however. So, let’s take a step back and talk about how you can make smart tech decisions that actually give you a return on your investment.

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People Might Slow Your Business Down, but It May Be for The Best

People Might Slow Your Business Down, but It May Be for The Best

Artificial Intelligence is totally shaking things up—it's one of the coolest, most game-changing technologies we've seen in years. It can do in minutes what used to take people hours or even days, and it's only going to get smarter. That said, if you're a business owner, using AI can sometimes throw a wrench in the works.

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Two of the Easiest (and Best) Browser Tips for Productivity

Two of the Easiest (and Best) Browser Tips for Productivity

Being able to navigate around the Internet browser is a must. Not only is it the front face of most of your Internet-based efforts, there are more security and privacy threats that people need to sidestep today than ever before. This month we thought we’d give you two of the top tips on how to be able to navigate your browser.

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Tip of the Week: Treat Your Tasks Like a Game of Chess

Tip of the Week: Treat Your Tasks Like a Game of Chess

Sometimes, one of the most effective ways to be productive is to step back for a moment. Consider how long a chess grandmaster will sit and stare at the board, planning the moves and maneuvers for the next seven turns.

So, to boost your productivity, approach your tasks like a chess grandmaster. Let’s discuss how to go about doing so.

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Six Considerations for Your Next Productivity Software

Six Considerations for Your Next Productivity Software

Your business’ productivity software is one of the more important decisions you’ll make, and while there are many options, they won’t all be the best solution. Small business owners have to carefully consider price, scope, and integration, among other factors. Today, we’re looking at six aspects of productivity software your business should think about before committing to a solution.

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Building a Rapport with Your Staff Can Help Smooth Out a Difficult Relationship

Building a Rapport with Your Staff Can Help Smooth Out a Difficult Relationship

Businesses face numerous challenges, many of which arise internally. Whether your business is dealing with cybersecurity threats, unhappy customers, or unreliable suppliers, leaders must navigate every threat. Among these, internal issues can often be the most disruptive. In this blog, we'll focus on two critical employee-related challenges that can significantly hinder business operations.

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Set Yourself Up for Success with Mindful Goals

Set Yourself Up for Success with Mindful Goals

When you run a small business, there is a tendency to dream big. You think of expanding rapidly and finding success instantly. Unfortunately, this is probably not the reality. By keeping your expectations realistic, you can find that you will find consistency. In today’s blog, let’s take a look at how any manager or entrepreneur can keep their expectations realistic. 

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Technology Can Make Your Business, But Ignoring IT Can Break It

Technology Can Make Your Business, But Ignoring IT Can Break It

When you think about it, the technology we have today is truly awe-inspiring, simply because it enables us to be so much more productive as we exercise our creativity. All one really has to do to prove its value is to compare the quality of life we enjoy now as compared to almost any time in the past.

However, this does not mean that everyone is using technology to its full capacity and, as a result, suffering some consequential effects. Let’s consider some of these effects to reinforce why it pays to embrace the potential uses of technology fully.

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The Employee’s Guide to Working Remotely

The Employee’s Guide to Working Remotely

It’s not uncommon where a situation arises and you will find yourself working from home. To make this work, it is important that you keep a few additional issues in mind so that you can make the most of it. We have put together a few simple best practices that you should keep in mind as you operate remotely.

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What You Need to Know to Manage a Remote Workforce

What You Need to Know to Manage a Remote Workforce

There are many reasons that your team may want (or need) to work from home, and there are many reasons to allow them to do so. A 2019 survey by OwlLabs indicated that 71 percent of remote workers are happy with their job (as compared to 55 percent of on-site workers); remote workers responded that they are 13   percent more likely than onsite workers to stay in their current job for five more years than onsite workers will; and when respondents claimed to be working longer than 40 hours per week, onsite workers were doing so out of necessity, while remote workers did so out of desire and enjoyment.

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