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Washington Works Blog

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

A Professional IT Help Desk is as Helpful as It Sounds

A Professional IT Help Desk is as Helpful as It Sounds

Picture this: you or a team member encounters a technology issue in the middle of the workday. Simple, you might think… just call your in-house IT department. However, the members of your IT team are visibly overworked, scurrying around the office, trying to get some of the tasks off their to-do lists. They’re visibly running out of time, patience, or, most likely, both. It isn’t a good time to bother someone for help; that’s obvious, but what option is there?

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What Does the Future Hold for the Blockchain?

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The blockchain is a technology that many people know about, but cannot explain. They know it has something to do with Bitcoin, but can’t tell you exactly what. Well, whether you know next to nothing about blockchain, or you’re a seasoned crypto investor, you will be.

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As IT Complexity Grows, So Does the Importance of Managing It

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Chances are that your business’ technology has gotten more complex in the past few years. This complexity has likely created some confusion on how best to manage your technology. Couple this with the more sophisticated threats that have been developed over that time, and there is a real risk to the welfare of your business coming from the technology you depend on daily. Today’s blog will discuss how increased complexity can be managed competently.

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How Ad Blockers Work and Why They’re Cool

How Ad Blockers Work and Why They’re Cool

If you’ve spent any time online, you’ve likely encountered ads popping up while you’re trying to read articles, watch videos, or scroll through social media. While some ads can be helpful, many people find them disruptive or invasive, which is why ad blockers have become popular.  Have you ever wondered how exactly ad blockers work? Let’s break it down.

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The Warning Signs of Malware on Your System

The Warning Signs of Malware on Your System

Everywhere you look on the Internet, there’s a scam, threat, or other malicious entity. 

Okay, maybe that’s not 100% true, but the possibilities are nearly endless for hackers. They’ll hide spyware, adware, and even ransomware online, so you must take measures to ensure that your devices and business are safe.

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Mobile AI and Your Business

Mobile AI and Your Business

Artificial intelligence (AI) is rapidly transforming the technology landscape, and mobile devices are at the forefront of this revolution. As smartphones and tablets become increasingly powerful and sophisticated, they are becoming ideal platforms for running AI applications. This trend is driven by several factors, including:

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Defining an Immutable Backup’s Benefits

Defining an Immutable Backup’s Benefits

We haven’t been shy about how essential data backups are, simply because there is always the chance that your business will encounter some form of disaster… but, what if something interferes with these backups?

This danger is one reason that immutable backups are utilized. Let’s go over what this means, and how it helps.

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How Does Your Business Manage Its Mobile Devices?

How Does Your Business Manage Its Mobile Devices?

Now that smart mobile devices are a mainstay in business, the landscape will never be the same again. Your organization needs to have a plan to acquire, manage, maintain, and secure these devices. Businesses generally choose either Bring Your Own Device (BYOD) or Corporate-Owned, Personally Enabled (COPE), depending on their needs.

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The Internet of Things and Its Implications for Your Business Operations

The Internet of Things and Its Implications for Your Business Operations

The Internet of Things, or IoT, has transformed how modern businesses operate in 2024. Whether you’re a manufacturer or a healthcare provider, the IoT offers previously impossible applications, from real-time data collection to smarter decision-making. Let’s explore some ways your business can use IoT in 2024.

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Your Allocated Budget for IT Should Probably Be Bigger

Your Allocated Budget for IT Should Probably Be Bigger

Common knowledge states that the more you put into something, the more you get out of it. Therefore, it stands to reason that you should put as much funding as possible into your most essential resources—such as your IT.

This, however, can be a hard sell to yourself or anyone invested in your company… partners and staff included. 

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Explaining the Cookies Pop-Up You See on Many Websites

Explaining the Cookies Pop-Up You See on Many Websites

When someone mentions cookies, people usually think of delicious treats like gingersnaps, snowballs, or the world famous chocolate chip. But what about browser cookies? While they may not be tasty, they certainly deserve your attention. You've likely encountered website popups asking for cookie permissions, and understanding what you're agreeing to is crucial. In today’s blog, we'll explain what browser cookies are, how they work, and why they are sometimes more beneficial than the sweet kind..

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The Tippy Top of Tech is All-In on AI

The Tippy Top of Tech is All-In on AI

Without much fanfare, the AI Wars have commenced. This isn't just a metaphor; it's a true battle for the future of tools aimed at enhancing human productivity. This war for market share will shape the next age of modern computing.  

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Data Analytics and AI Work Well Together

Data Analytics and AI Work Well Together

Making decisions is a big part of running a business, but relying solely on gut feelings can sometimes backfire. Back-end analysis allows business owners to gain insights they might not have considered. This can lead to more money through better sales, customer relationships, and efficiency. In today’s blog, we’ll discuss how AI enhances business intelligence.

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AI Negatively Impacts the Environment, and All for Bad Advice

AI Negatively Impacts the Environment, and All for Bad Advice

You may have noticed the recent attempts by Google to provide AI-generated answers to your queries. You might not immediately understand why AI is such a prevalent thing in arbitrary technology like search engines, but we assure you that there is a good reason for it—a better user experience—even if it does come with mixed results.

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Your Business Processes Rely on Clean Data

Your Business Processes Rely on Clean Data

Businesses are constantly seeking the best ways to utilize their data. Whether developing a business intelligence strategy, integrating artificial intelligence, or conducting simple analytics, having accurate and reliable data is crucial. Without it, insights can be misleading and costly. Therefore, understanding how to scrub or clean your data is essential. Clean data is vital for anyone involved in business intelligence or AI. Today, we will explore this topic and provide a simple guide to get you started.

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What Does the Future of Mobile Power and Batteries Look Like?

What Does the Future of Mobile Power and Batteries Look Like?

You might have noticed the mobile technology around you, like smartphones, tablets, and wearables, getting noticeably stronger in recent years. As their strength increases, so too does their power expenditure, demanding more effective batteries and charging technologies as a result. Today, we want to look at the ever-fascinating topic of batteries for mobile technology and how innovations can help to fuel change in device design.

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AI and Big Data Present Interesting Opportunities for Businesses

AI and Big Data Present Interesting Opportunities for Businesses

All businesses use technology to varying degrees, typically to improve operations or offer innovation through a service or product. SMBs often benefit from the increased use of technology in the business world, as it’s generally quite effective at solving their problems and accessible enough that even companies on a budget can afford it. Let’s look at some opportunities your own business might have in 2024.

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Make the Best Decisions Possible with Business AI

Make the Best Decisions Possible with Business AI

AI can have transformative effects on your business' operations, provided you can navigate its various pros and cons. Today, we want to highlight some of the greatest benefits and disadvantages that AI poses for any business looking to implement it into its operations.

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Explaining How Opportunity Cost is Not Synonymous with Value

Explaining How Opportunity Cost is Not Synonymous with Value

Sometimes, in business, you will hear about the opportunity cost of a decision. You may not be familiar with this concept that involves the investments you make in your organization's technology. In today’s article, we will discuss the opportunity cost of technology and why that cost may not be one you should be unwilling to take on. 

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How Today’s IT Can Help Your Business Operate More Sustainably

How Today’s IT Can Help Your Business Operate More Sustainably

In 1987, the United Nations defined sustainability as “meeting the needs of the present without compromising the ability of future generations to meet their own needs.” Today, almost 40 years later, businesses have various options to help promote their own sustainability. Let’s discuss just a few options and how we can help you enact them. 

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