Washington Works Blog

Updates are critical for the continued utility and security of any computer system or program. That said, updates aren’t always perfect. It’s possible that even a routine update could sideline your critical applications. If this happens, you’re dealing with downtime and failing to serve your customers… all because you were trying to do the right thing and maintain your technology.

Make no mistake: updates are crucial, so to make sure they don’t disrupt your business, they need to be approached with strategy and discipline.

For anyone that has a routine, there’s a real comfort in sticking with what you know. For instance, if your grandmother's famous blueberry cobbler recipe has been a hit for decades, you definitely don't mess with it. When it comes to your business’ technology, however, that old adage can actually get you into trouble.

See, ignoring your business tech and letting it get old can actually create some pretty big, hidden costs you might not even realize are there. Let's dig into those so you can truly appreciate why keeping your business tech up-to-date isn't just nice to have, it’s essential.

Do you remember Blockbuster Video? Maybe you had a pager. These were once giants, indispensable tools of their time. Unfortunately, time, and technology, marches relentlessly on. Today, clinging to outdated business technology is like insisting on using a map and compass when everyone else has GPS—you might eventually get there, but you'll be slower, less efficient, and far more prone to getting lost.

Most businesses rely on a core set of technologies: computers, essential software, email, a website. These are the fundamentals. There are many savvy small and medium-sized businesses looking beyond this standard toolkit. They're strategically adopting less conventional technologies to boost efficiency, enhance customer experiences, and gain a valuable competitive advantage.

Technology drives today’s businesses; if you haven’t embraced modern technology, you’re missing out. So much of what used to make business frustrating can now be done conveniently through technology, including many old analog tasks. Today, we want to highlight some ways you can use technology to seriously upgrade your company’s operations.

We all have old friends; not the ones that you went to high school with, but oldish technology that we simply can’t bring ourselves to upgrade away from. At some point, however, old technology stops being a trusty sidekick and starts feeling like an anchor. If your devices are making life harder instead of easier, it might be time to say goodbye. Here’s how to know when it's time to let go and upgrade.

Skype is dead; long live Microsoft Teams.

At least, that’s the position that Microsoft has taken. The software company is discontinuing the two-decade-old communication application Skype, shifting focus to the more recent Teams platform, with the app’s last day being scheduled for May 5.

Let’s review what this means and reflect on Skype's impact on modern technology.

The official end-of-support date for Windows 10—October 14, 2025—will be here before you know it. This means you must prepare to transition to Windows 11 as soon as possible, assuming you haven’t already done so.

Here are a few tips and best practices to keep in mind to help make this transition as smooth and painless as possible.

We live in a world where technology is central to everyday life, yet unfortunately it does not last forever. Eventually, your smartphone, laptop, smartwatch, or other device will reach its end of life, or EOL. This is when the manufacturer stops supplying critical updates—including security.

Nobody likes the thought of the device they rely on daily suddenly dying, leaving them without a phone, a laptop, a smartwatch, or whatever the case may be. This is why it is important to stay conscious of when these devices are due to reach their end-of-life date, or EOL, when the manufacturer will no longer support them or provide crucial updates.

Fortunately, there’s a resource that makes this monitoring far easier to manage.

Common knowledge states that the more you put into something, the more you get out of it. Therefore, it stands to reason that you should put as much funding as possible into your most essential resources—such as your IT.

This, however, can be a hard sell to yourself or anyone invested in your company… partners and staff included. 

We live in an era of constant upgrades. How often do you upgrade your smartphone? Do you give the same attention to your business’ technology? Many users ignore clear signs that it’s time for an upgrade, telling themselves, “I’ll manage just fine.” This mindset can be a problem. Knowing when old devices are slowing you down and upgrading to newer, stronger ones is very important.

Everyone should soon have access to a very handy feature in Google Sheets that helps close the gap between Sheets and its rival software, Microsoft Excel.

This feature? Simple table conversions, complete with advanced organization features.

It is the right thing to do to use technology in your business’ attempt to be more productive and efficient, but it can also be a giant headache if you don’t deploy new technology proficiently. It can be expensive and really a hindrance to the way that you run your business, your staff’s ability to meet your productivity guidelines and more. In this month’s newsletter we want to give you four things you should consider when planning out any new technology additions. 

Unfortunately, technology is just a tool. It can do so much for your business, but there are times when your technology is getting older and it stymies the amount that you can produce. This degradation can have a stark effect on your organizational productivity from downtime, cost, and more. Let’s look at how you can identify variables that tell when your technology has to be replaced.

So, you’re looking to improve your business’ technology…that’s great! More effective solutions are critical to helping boost your success. However, it is important to acknowledge that these kinds of initiatives don’t always have the greatest record of success. Let’s examine why this is, and critically, what can be done about it.

Updating your technology is one business task that needs to happen if you want to optimize your operations. Some companies, however, still rely on legacy systems that could be holding them back from peak performance. It’s difficult to update legacy systems without comprehensive IT knowledge and proficiency, which is why you have us!

With Microsoft announcing that the Windows 11 release is right around the corner, most users will be looking to upgrade to hardware that supports it. This is a topic for another day. As we approach the Windows 11 launch, Microsoft is gearing up to retire one of its most controversial (and ultimately innovative) operating systems to date, Windows 8.1. Today, we thought we’d talk a little bit about the mixed bag Windows 8.1 is and how it will be important to move off of the software by January 2023.

While Google Search has become eponymous for “online search”, the company has not stopped innovating upon the capabilities of the service. Most recently (as of this writing, of course) one improvement that the company is making is to give more content a bit more context before a user clicks through to a potential threat.

Your business wireless connection is an increasingly important consideration, which means it needs to be installed and supported thoughtfully. Today, we will tell you a little bit about Wi-Fi and how to get the best performance out of your business’ wireless network.