Washington Works Blog

Updates are critical for the continued utility and security of any computer system or program. That said, updates aren’t always perfect. It’s possible that even a routine update could sideline your critical applications. If this happens, you’re dealing with downtime and failing to serve your customers… all because you were trying to do the right thing and maintain your technology.

Make no mistake: updates are crucial, so to make sure they don’t disrupt your business, they need to be approached with strategy and discipline.

Having trouble diagnosing issues with your computer? It could be the operating system, or it could be a piece of software you installed on it, OR it could be a driver or another peripheral connected to it. How do you know what the issue is, and how do you address it? That’s where Safe Mode comes in; you can boot your operating system in its most basic form, allowing your managed service provider to more easily determine the problem.

Our phones are basically an extension of our hands, and social media is where many people connect. Whether you're building a personal brand, keeping up with friends, or just doomscrolling, these platforms have become a huge part of our lives. To help you navigate the digital chaos, there are six rules you should live by on social media.

Having a backup is always a smart idea, but it is essential to remember that there are different levels of backup that a business can implement. It’s one thing to be protected against a server crash; it’s quite another to be protected against a disaster that destroys your servers, as well as those of every business within a five-block radius. While local backups serve a purpose, they cannot be the only thing you rely on. Real resilience means looking elsewhere to achieve redundancy.

Nowadays, technology isn't just an advantage; it's an essential part of everything you do; and with endless new tools appearing, how do you decide which tech investments are genuinely good for your business and which are just distractions? Saying yes to everything can drain your budget, while saying no to the right innovation can leave you behind.

Navigating this is difficult and needs a smart approach. Here are key tips to help you know when to embrace new technology and when to politely decline:

Even though it’s incredibly helpful, technology can be frustrating—sometimes to an absurd degree. Businesses can’t function without it, so they have to learn to live with it, but it doesn’t have to be hard. You can develop some habits by using these tricks to reduce some of the friction in your workday.

A good data backup system is like having insurance for your data. Yes, you hope you never have to use it, but you’ll be glad to have it if you do. Today, we want to cover three of the biggest components of any modern data backup system and how we can use the latest technology to make your data backups as seamless a process as possible.

You should actively be asking yourself if your technology is helping your business grow, or is it just another set of bills to pay? For many businesses, technology, with all the constant attention it needs and frustrations it can bring, can feel like a constant, confusing expense. IT has a rare ability to be essential and costly at the same time; but, it really doesn't have to be.

Business owners have a lot going on in their workday, and with so many duties and responsibilities, adding technology troubles to the mix only makes it all the more frustrating when your IT doesn’t work the way it should. That said, you cannot let the laissez-faire attitude prevail. In fact, lazy IT practices can make real problems significantly worse.

Is your business still gazing at the cloud from afar, wondering if it’s truly the promised land of IT efficiency? For many organizations, a move to the cloud for mission-critical operations can be complicated. Hesitation, while understandable, can be the biggest drain on your future potential. Let’s go through why those cloud migration worries might just be myths in disguise, and how we can help you shift into high gear.

Think of your business information that includes customer details, sales figures, product lists and more. All of that data is stored in your business’ databases. As a result, you need to understand how they work and what you need to do to best manage them and the data they contain. 

Here at Washington Works, we help businesses in DC Metro make sense of their technology every day. We’ve noticed folks often have similar questions about databases, so let's clear them up with some simple answers. Did you know, by the way, that the first "databases" were essentially just well-organized paper records? We've come a long way!

Cybersecurity solutions are all well and fine, but your team also plays a significant role in keeping your business safe. You need to acknowledge they are a potential threat and take steps to prepare them for the bevy of threats they’ll face. Today, we want to discuss why your employees are a cybersecurity threat and what you can do to mitigate it.

Being overwhelmed can happen to everyone, even the hardest workers you know. If you’re not careful, the weight of your agenda could drag you down and create more problems than it solves. While you could power through, this is usually counterproductive, and you’d be better served by taking a moment to step back, breathe, and perform a micro-reset.

Listen closely. Hear that? It's the subtle, almost invisible hum of technology, the tireless engine powering your sales, streamlining your communication, and orchestrating your daily operations. We've all become wonderfully reliant on this digital symphony. Here’s a thought that might not hum so quietly: what’s the environmental encore of all this tech that keeps our businesses thriving? It’s a conversation that’s not just worth having; it’s essential.

Cyberattacks aren’t just some far-off headline problem, they’re a real threat to businesses, individuals, and even governments. Hackers are smart, sneaky, and relentless. Fortunately, developing a few smart habits can make it really tough for hackers to mess with you. In this month’s newsletter, we’re breaking down how you can level up your security game and stay off a hacker’s radar.

A strong cybersecurity posture isn't just about installing the latest software or ticking boxes on a compliance checklist. It's about building a culture of security where every member of your team is actively engaged and invested in protecting your collective digital well-being… but how do you achieve that buy-in, beyond simply mandating policies? 

It starts with illuminating the "why" behind the "what."

Quick—how many passwords do you have to remember? Chances are, it’s more than you might expect… especially when you factor in both your personal ones and those you maintain for your business.

After all, it is risky to the point of irresponsibility to repeat your passwords across accounts, especially those you maintain for your business. This kind of repetition can easily lead to financial losses and reputation damage, as it facilitates a data breach.

Running a business today presents unique opportunities and challenges. For instance, safeguarding business information and systems—both physical and digital—is no longer just an IT department concern; it is fundamental to operational continuity and overall success.

The real question is whether or not you are prepared to deal with the threats you’re practically guaranteed to face.

Your desk can either help you get stuff done or totally drain your motivation. If your desk is messy, uncomfortable, or just boring, you might find yourself checking your phone every five minutes or suddenly deciding it’s time to reorganize your sock drawer. With a few simple changes, however, your desk can become your productivity power zone. Let’s break down how to set it up right.

Two things are invariably true in the modern business landscape: technology will play an integral role in operations, and obtaining this technology will require a relationship with vendors and service providers. As such, anyone seeking to run a business successfully must interact with these external parties and enter into business contracts.

This needs to be handled carefully, so while we aren’t offering legal advice, you should follow a few practices before and during the negotiation of an IT contract.