Washington Works Blog

We always hear about how innovation drives business. This has been typically true for the whole of human existence. As businesses have tried to stay profitable among the problems they’ve faced throughout the COVID-19 pandemic, we are beginning to see a troubling trend where new products are released with a laundry list of new features, but aren’t really enhancing the customer experience. Today, we look at how businesses have enhanced their marketing efforts to make products that don’t provide the types of innovations that are useful to customers. 

Outsourced IT is a great option for the modern small business, and no matter where your shortcomings lie in managing technology, we are confident you can find value in the service. Whether you need a full-fledged IT department or someone to help implement new solutions, we’ve got you covered, and for the right price point, too! Let’s take a look at some of the trends you can expect from managed IT, as well as how they influence the costs compared to those of the traditional break-fix model.

When you go to a website you have never been to before, there is often a splash page that asks if you would like to accept cookies. It doesn’t mean you are getting a care package, it just means that you accept a formal interaction with the website you’re on. Let’s take a look at browser cookies

Productivity. Your company needs it. Your employees are measured largely by their ability to effectively turn their effort into a tangible product or service that creates revenue. It really means everything to your business. Why then, if it is so necessary, is it so hard to get the people you depend on to realize just how important their productivity is to the success of the business? Let’s discuss what makes a business productive, and what technology will mitigate the major barriers to productivity.

Your business depends on software for many of its day-to-day operations, whether it’s an email system, productivity suite, or other specialized software. When it comes to acquiring software, you have two options: the traditional method of acquisition, i.e. buying it from a vendor, or subscribing to a Software as a Service solution. What are the differences and how can you make sure your organization is getting value out of its investment?

When you think of downtime, you probably think about the power or your Internet connection going out and leaving you unable to do work. Unfortunately, these are anecdotes that seem benign, but are actually extraordinarily costly. When interruptions to your business’ computing infrastructure are constantly hindering productivity, you need to come up with a solution.

The software you choose to use for your business largely defines the capabilities of it. When it comes to communications there are some very standard options that you probably already have and then there are some more innovative options that can have significant benefits for your staff. Let’s take a look at some of the standard communications options a business might use and how they can use technology to crank it up a bit.

Discarded electronics, including the hardware that so many businesses cycle through, are a big problem—and not one that we can ignore for a variety of reasons. Let’s explore the issues surrounding e-waste, as well as what can be done to reduce it.

For years, we’ve heard about how machines are coming for our jobs. We may even know some people who have been replaced by machines of some sort. This has given workers an overarching fear that once the machines are smart and capable enough to do what they do, that they will be out on their cans with few real options. This is mostly a fallacy. Today, we will explore the notion that machines are out for our jobs and how they may actually work to make our jobs better. 

Laptops are pretty great, I think we can all agree, simply due to their portability. Having said that, the one-screen situation that laptops bring with them can certainly get in the way of productivity—particularly for those who are used to using more than one. Let’s discuss why an additional display is so helpful, and what your options may be for hooking one up to your laptop.

In modern businesses, automation can be implemented in a lot of ways, but for small businesses, it may be more difficult to find ways to incorporate time-saving automation. In this week’s blog we’ve decided to point out a few ways even the smallest business can use automation to their advantage and give their employees the freedom to focus on revenue creating processes. 

Healthcare is one industry that consistently operates under an immense amount of pressure, and as such, professionals in the industry are always trying to find new and innovative ways to make things more manageable. The latest technology to aid in this trend is artificial intelligence, or AI, and it has proven to be a considerable asset for the industry. Here are some ways that AI has changed the way healthcare manages particularly stressful situations for the better.

Communication solutions are especially important in today’s world of remote and hybrid work, and we are here to tell you that the traditional telephone solution you’ve known and loved for all these years is simply not viable in today’s business environment. Thankfully, a viable replacement is widely available, and it’s all thanks to Voice over IP technology.

For the past two weeks we have looked at some of the best phones and some that bring the most value. This week, we turned our gaze to a form factor that is only a couple of years old, but seems to be the future of mobile technology, foldable screens. The different form factors made possible by foldable OLED technology make the future of mobile devices more exciting. Let’s take a look at three of the top foldable devices right now.

It's always important to maintain and manage the tools you use for work. Nowadays, this includes the software your business uses each day. Let's go over some tips for doing so properly.

Last week we took a look at three of the most impressive phones on the market. Those phones all cost a pretty penny. Not that you will get a new smartphone for a song, but it’s just not feasible for most people to drop over a thousand bucks on a new smartphone. Most cellular carriers make it palatable by allowing people to finance the phones as a part of their monthly cellular service, but if you are looking for a strong device that comes in under $500, here are three good options.

There’s no denying that the smartphone has completely changed the way in which we live. Today’s world is much more connected—for better or worse—and the majority of content is viewed using a smartphone. Let’s take a look at three of the very best smartphones available in the early stages of 2022.

Nothing changes the fortunes of a business faster than having clear lines of communication, especially after operating with less-than-effective communications for a time. Today, there are options that provide businesses with enterprise-level communications without the massive price tag and commitments that they typically bring. 

There is so much technology to choose from for your business that it can be overwhelming to pick the right tools for your specific circumstances. There are communication tools, productivity solutions, and even mobile options that can enhance and enrich your clients’ and employees’ experiences with your company. As a business owner, you must do all that you can to keep the future in mind when implementing innovative new technology solutions to fit the needs of your organization.

The holidays are some of the best times for technology lovers. Not only do manufacturers deliver the coolest tech for the busiest retail time of the year, there is a good chance that you may be gifted some of it. This week, we thought we would take a look at three popular gadgets that are flying off the shelves this holiday season.