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Washington Works Blog

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

AI is Offering Substantial Improvements to Small Businesses

AI is Offering Substantial Improvements to Small Businesses

Artificial Intelligence is beginning to sweep over modern computing and it can present some stark benefits for a business. AI has been deployed in various ways to help streamline your operations. Let’s look at five ways AI is helping businesses be their best.

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Necessary Networking Tools You Need to Know

Necessary Networking Tools You Need to Know

Every organization, whether it’s a farm with a stable full of horses or an office with a stable filled with people, depends on its access to the Internet. Most people take for granted their ability to connect whether it be with their smartphone via Wi-Fi or their workstation, which is typically hardwired. There is a whole infrastructure behind the near ubiquitous Internet access you enjoy. Today, we will go through some of the essential hardware needed. 

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VoIP is an Extremely Good Option for Business Communication

VoIP is an Extremely Good Option for Business Communication

Effective communication often operates behind the scenes, yet it serves as a vital cog in the smooth operational ability of business, lending support to a multitude of functions. Consequently, making judicious investments in the right tools can markedly elevate your business. In the contemporary landscape, one such indispensable tool is Voice over Internet Protocol (VoIP).

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Should You Invest In the Creation of an App for Your Business?

Should You Invest In the Creation of an App for Your Business?

It seems that almost everyone owns a smartphone these days, and with smartphones come a multitude of apps. Mobile applications are the driving force behind the world's largest computing ecosystems. Consequently, the question arises, "Is it necessary for my business to have a mobile app?" Whether this is a wise decision depends on your unique business objectives, target audience, and available resources. Let’s explore the advantages and disadvantages of developing a mobile app for your business.

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Who Would Use Tape Backup in a Modern Business World?

Who Would Use Tape Backup in a Modern Business World?

Tape backup has been used for a long time, and it was once the most prominent solution for data backup out there. Nowadays, it’s not used much at all, mostly in favor of better and more convenient solutions. However, there has been a slight resurgence in tape backup, so we want to look at why some companies might still use it, despite its flaws.

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Microsoft and Google Offer Work Profiles

Microsoft and Google Offer Work Profiles

Both Microsoft and Google offer work profile solutions that are designed to separate personal and professional use on mobile devices. These profiles are commonly used in enterprise settings to enhance security and manageability while allowing employees to use their personal devices for work-related tasks. Here's an overview of work profiles from Microsoft and Google.

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Three Innovative New Technologies that Can Bring Your Business Value

Three Innovative New Technologies that Can Bring Your Business Value

Technology can be a huge benefit or an annoying hindrance for a business. It really depends on how it is maintained or used. Just like the PC in the 1980s, Internet access in the 1990s, and the advent of social media over the past decade or so, there are a couple interesting technologies that, if properly used for business, can bring substantial value for workers, customers, and the organization as a whole. Let’s take a look at three of them.

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Breaking Down the Steps to Build a Useful Document Management Platform

Breaking Down the Steps to Build a Useful Document Management Platform

Businesses create and need to handle more data than ever before. In the past, this would mean that there would be a lot of wasted data. Today’s document management system can completely revolutionize your business. Let’s take a look at the steps that go into creating a comprehensive digital document management system. 

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Mobile Use is Shifting Business Computing

Mobile Use is Shifting Business Computing

Smartphones and tablets have opened up a world of opportunities for small business owners, allowing them to streamline operations, enhance customer engagement, and boost productivity. Today, we'll explore how mobile devices are a great tool for small businesses and the myriad ways they contribute to success.

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Augmented Reality and Virtual Reality Are Immersive Engagement Powerhouses

Augmented Reality and Virtual Reality Are Immersive Engagement Powerhouses

Have you considered the use of augmented reality (AR) and virtual reality (VR) for your business? If so, you’re not alone—many small businesses are opting to use these technologies in new and exciting ways, particularly as it relates to engaging customers, enhancing products, and creating better training experiences. Let’s look into how your business can utilize AR and VR to its advantage.

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What’s the Deal With the Blockchain?

With things like cryptocurrencies and NFTs flooding the public awareness, the term “blockchain” has been brought up more than a few times. However, this association hardly covers what the blockchain is or what it is capable of.

Let’s briefly review what the blockchain really is, and what the technology can do.

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Sports Franchises All-In on Data Analytics

Sports Franchises All-In on Data Analytics

Sports franchises have changed the way they use data to help them strategize. In the past, businesses used basic scouting to find and develop talent, but with the use of advanced analytics, not only can sports franchises improve their talent bases, they can save money and build a competitive advantage over organizations that aren’t so analytically inclined. 

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Speed up Business with eSignatures

Speed up Business with eSignatures

Businesses today deal in contracts. Every agreement has a proverbial paper trail. Traditional paper-based contracts are not only time-consuming, but they also involve manual efforts and can be prone to errors. This is where eSignature tools come into play, offering numerous benefits that revolutionize the way we handle and sign documents. This week, we explore the key advantages of eSignature tools and how they can positively impact businesses of all sizes.

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Technology is the Future of Infrastructure

Technology is the Future of Infrastructure

Technology has touched nearly everyone over the past decade or so. More is done using technology than ever before. In this week’s blog, we go beyond individual uses of technology and discuss how technology is going to be used to improve infrastructure and the delivery of services that we take for granted. 

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Exploring Some Ways Windows 11 Boosts Productivity

The Windows operating system has gradually improved since it was first released back in 1985, bringing us to Windows 11 and its productivity-boosting capabilities nearly four decades later. Let’s take a closer look at just a few of these features so you can make the most of your time using the OS.

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How to Implement an Effective BYOD Policy

Let’s face it; running a business can be expensive, and taking any measures possible to mitigate those costs can have huge benefits for your bottom line. One way companies are minimizing costs is by implementing a Bring Your Own Device policy, or BYOD, to allow employees to use their own personal devices for work purposes. We’re here to help you do so without putting security at risk.

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Basic Marketing Technologies to Help You Bring in Business

Basic Marketing Technologies to Help You Bring in Business

We tend to focus a lot of our time on this blog talking about the technologies that businesses can (and usually should) use as a part of their operations. However, without clients or customers coming in, there’s only so much good that these technologies can do. That’s why we wanted to briefly touch on a few technologies that can help you attract more people to your business so that all the other IT solutions we recommend can live up to their potential.

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Using Windows PowerToys Might Give You the Edge You Need

Using Windows PowerToys Might Give You the Edge You Need

Microsoft’s operating systems have been around for a long time, and since Windows 95, Microsoft has published free utilities that can help users make slight adjustments to their operating systems to suit their needs. Microsoft PowerToys are even available now, and we want to explore what they can do for your business, as well as how you can acquire them.

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VoIP Features Your Business Should Know About

VoIP Features Your Business Should Know About

Voice over Internet Protocol, also known as VoIP, has revolutionized the way businesses manage their communications through the use of telephony. Employees who were once tethered to their landlines or their physical locations can now break free of these constraints, and it’s all thanks to VoIP and cloud-based communication tools. Here are some of the best features of VoIP solutions for small businesses.

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Looking at AI’s Runaway Advancement

Looking at AI’s Runaway Advancement

Artificial intelligence, or AI, is just one way of describing the concept of machine learning technologies. AI has grown considerably over the past couple of years, so much that automation as we know it today wouldn’t exist without it. Throw in some data-driven insights and you have a technology that has cemented itself for use in a business environment, but there are some concerns with how fast it is growing and evolving.

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