301-571-5040    Get SUPPORT

Washington Works Blog

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How to Negotiate with Your IT Vendors

Negotiation_7450955_400

Two things are invariably true in the modern business landscape: technology will play an integral role in operations, and obtaining this technology will require a relationship with vendors and service providers. As such, anyone seeking to run a business successfully must interact with these external parties and enter into business contracts.

This needs to be handled carefully, so while we aren’t offering legal advice, you should follow a few practices before and during the negotiation of an IT contract.

0 Comments
Continue reading

World Backup Day: Backups Are Critical for SMBs

BackUp_580254103_40_20250328-211507_1

Whether it’s a hard drive failure, a cyberattack, or just plain bad luck, losing data is a constant risk. Businesses and individuals alike suffer from data loss every day, and unfortunately, technology doesn’t always come with a safety net. Without a backup, you’re cooked if something bad happens. Today is World Backup Day! Let’s tell you why it is important to set up a reliable backup for your business.

0 Comments
Continue reading

The Messy World of Law Enforcement, Technology, and Personal Privacy

DigitalEvidence_263301861_400

How much data do your devices contain about your life? What would you do if law enforcement suddenly wanted access to it? Even if you’re a typical law-abiding citizen, you want to prioritize data privacy, but businesses also have an obligation to handle consumer information in a responsible way. Here’s what you need to know about law enforcement and access to your data.

0 Comments
Continue reading

Tip of the Week: Effectively Manage Your Vendor Relationships

VendorRelationship_1337900283_400

Running a business is like juggling flaming torches while riding a unicycle, blindfolded. You’ve got employees, customers, operations, and, of course, vendors. Vendors keep the gears turning, but if you’re not careful, those relationships can turn into a never-ending headache that eats up your time, money, and possibly your sanity. So how do you make sure your vendors work for you, rather than the other way around? Here’s how to get the most out of them without losing your mind.

0 Comments
Continue reading

Still Use Analog Solutions? Consider These Digital Alternatives

DontWait_264477011_400

Technology drives today’s businesses; if you haven’t embraced modern technology, you’re missing out. So much of what used to make business frustrating can now be done conveniently through technology, including many old analog tasks. Today, we want to highlight some ways you can use technology to seriously upgrade your company’s operations.

0 Comments
Continue reading

There’s a Lot Asked of IT Teams… Let Us Help Lighten the Load!

MSP_680503547_400

Businesses rely on a ton of technology for their operations and, as such, rely on support to help keep these tools working effectively. We would know! We proudly provide our neighbors with the technical assistance they need to succeed. As we’ve done so, we’ve noticed that there are some support needs we frequently attend to. 

Let’s review some of them and why they are so vital for you to have assistance in managing, preferably, from us!

0 Comments
Continue reading

What Do Smart Speakers Really Have to Offer?

Speakers_967089434_400

Smart speakers have been around for a while now, but let’s be real… have they actually changed the world? Not really. They’re great for blasting music, setting reminders, and answering random trivia questions, but beyond that? Meh.

0 Comments
Continue reading

It May Be Time to Break Up with Your Old Technology

NewTech_197355122_400

We all have old friends; not the ones that you went to high school with, but oldish technology that we simply can’t bring ourselves to upgrade away from. At some point, however, old technology stops being a trusty sidekick and starts feeling like an anchor. If your devices are making life harder instead of easier, it might be time to say goodbye. Here’s how to know when it's time to let go and upgrade.

0 Comments
Continue reading

If You Still Use Skype, the Clock is Ticking

03-14-25

Skype is dead; long live Microsoft Teams.

At least, that’s the position that Microsoft has taken. The software company is discontinuing the two-decade-old communication application Skype, shifting focus to the more recent Teams platform, with the app’s last day being scheduled for May 5.

Let’s review what this means and reflect on Skype's impact on modern technology.

0 Comments
Continue reading

Are You a Robot? Explaining CAPTCHA in Simple English

03-12-25

We’ve made it to the point where humans need to prove they’re real people to access systems, and one of the most common ways to do this is through the use of CAPTCHA technology. Completely Automated Public Turing test(s) to tell Computers and Humans Apart (try saying that with your mouth full) are everywhere, yet computers still struggle to actually crack these tests, unlike other methods of security. Why are they so successful at detecting automated bots?

0 Comments
Continue reading

Mobile? Grab this Article!

QR-Code dieser Seite
Washington Works