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Washington Works Blog

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Cybersecurity Scam Artists Aren’t Always Super Technical

Cybersecurity Scam Artists Aren’t Always Super Technical

Cybersecurity covers a broad range of risks and threats. You’ve got the basics like your computer viruses and malware, to the business-crippling ransomware and data breaches. You have threats that cause stress and downtime, and others that steal information and money, and others still that don’t even have clear understandable objectives. The point is, cybersecurity isn’t simple, but sometimes the threat actors and cybercriminals who target you will use low-tech methods to get what they want.

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Conquering Business Challenges

Conquering Business Challenges

Adversity is pervasive throughout business. Every administrator, manager, and employee deals with some form of adversity during the course of business. Overcoming these problematic scenarios is key to keeping operations running efficiently and creating the environment to keep adversity at bay. Let’s look at some of the strategies it takes to rise up against the adversity you may (and probably will) encounter in business.

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Embracing Technology Across Generations in the Workplace

Embracing Technology Across Generations in the Workplace

The rapid evolution of technology has significantly impacted the workplace, and understanding how different generations interact with it can improve collaboration and productivity. In this month's newsletter, we explore the perspectives and preferences of Baby Boomers, Gen X, Millennials, and Gen Z, and offer tips on bridging the generational tech gap.

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Update Your Chrome Browser, But Be Wary of Fake Alerts

Update Your Chrome Browser, But Be Wary of Fake Alerts

Google Chrome has been pushing a lot of important updates over the last few weeks. Fortunately, updating Chrome is pretty seamless, and it’s important that users do so. Users also need to be wary of fake Chrome errors that insist on installing malware. You don’t want to fall for this scam!

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What to Do About Runaway Printing Costs

Printing has long been a headache for businesses, and the costs keep climbing due to various factors affecting the entire supply chain. This month, we'll explore why these costs continue to rise.

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Some Novel Technologies You Can Use for Your Business

Fringe technology refers to innovative and unconventional tech solutions that are not yet mainstream but hold the potential for significant impact. Small businesses can leverage fringe technologies to gain a competitive edge, improve efficiency, and enhance customer experiences. Here are some examples of such novel technology that small businesses can use:

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Managing Threats Can Get You Ahead

Technology is integral to modern business, making proficiency in necessary tools a must for today’s workforce. However, the complexity of these technologies can create vulnerabilities as malicious actors continually seek ways to infiltrate systems, steal data, and siphon funds.

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Getting Your Staff to Take Responsibility Can Be Tough

Getting Your Staff to Take Responsibility Can Be Tough

When most people pick a job, they understand that the work they will be doing will often have them doing things that may occasionally make them feel frustrated. Most people don’t go to school for clerical work and mundane tasks and often don’t understand why it’s their responsibility to forgo their training to complete tasks that untrained people could do. This lack of understanding about running a secure and reliable business is a central sticking point for many organizations.

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How Does a Firewall Help Protect Your Business?

How Does a Firewall Help Protect Your Business?

Firewalls are stalwarts in network security. They serve as a protective barrier between trusted internal networks and potentially hazardous external ones, such as the vast expanse of the Internet. Essentially, they act as vigilant gatekeepers, scrutinizing each packet of data attempting to traverse their domain. Let’s briefly discuss the diverse types of firewalls and their pivotal roles.

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Six Tips to Improve Organizational Inventory Management

Six Tips to Improve Organizational Inventory Management

Keeping track of your organization’s technology can actually be more difficult than you may think. First of all, most businesses aren’t that worried about their technology as long as it works as designed. Secondly, technology tends to move in and out of an organization pretty fast. In this month’s newsletter, we are going to go into some steps you need to take to get a handle on your technology inventory.

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Are You Prepared to Make the Most of Your Business’ Opportunities?

Are You Prepared to Make the Most of Your Business’ Opportunities?

When businesses start operations, they require a stroke of luck to realize their growth ambitions. With numerous businesses folding shortly after launching, seizing available opportunities becomes critical. In this month’s newsletter, we’ll explore strategies for businesses to better leverage these opportunities.

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Getting the Most Out of a Remote Workforce

Getting the Most Out of a Remote Workforce

The work landscape has changed quite a bit in a short period of time. Nearly 13% of American workers work from home full-time, while over 27% more work remotely part-time. With nearly two-fifths of workers working from home at least part-time, understanding what technology is behind this new normal and how to meet your business needs is critical. 

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If Your Backup Isn’t Automated, It Isn’t Worth It

You don’t want to take chances with something as important as your data backup. In the past, businesses would use tape backups performed manually at specific intervals to back up their data to physical drives for storage. However, tape backup has largely become obsolete compared to modern solutions like automated backup and disaster recovery (BDR).

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Three Types of Software Every Business Should Consider

Software plays a crucial role in every business, regardless of its nature. Whether you rely on a CRM system, a point-of-sale solution, or more intricate software profiles, understanding key aspects of modern software is essential for maximizing its potential. Here are three vital insights into modern software.

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The VPN Has Become an Essential Tool

Remote workers face a significant challenge in ensuring data security. While safeguarding data stored within the company's internal network is feasible, protecting data accessed by employees outside the office presents different obstacles. How can businesses protect sensitive resources from unauthorized access?

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Hardware Prices Continue to Climb

If you've been in the market for upgrading your hardware, be it a new graphics card, CPU, or even a laptop, you might have experienced something alarming: soaring prices. The once-stable cost of computer hardware has been inflated recently, leaving consumers frustrated that they can't find the hardware they are looking for at reasonable prices. Let's briefly go into what's causing this unprecedented spike in hardware prices and how we can help you navigate through it.

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Endpoint Security is Remarkably Important for Your Business

Endpoint Security is Remarkably Important for Your Business

We all know that it’s important to protect your business’ infrastructure from threats of all kinds. Sometimes when we’re reading about discourse surrounding network security, you’ll see the word “endpoint.” Do you know how important it is to protect all endpoints? That’s what we want to explore with today’s article.

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Cybersecurity Training Doesn’t Have to Be Annoying

Cybersecurity Training Doesn’t Have to Be Annoying

Navigating cybersecurity training can prove daunting for individuals across various organizations. Nevertheless, it remains an imperative task. Identifying the root causes of this reluctance enables organizations to fine-tune their training initiatives for greater engagement and efficacy. This article explores four prevalent reasons why employees may harbor an aversion to cybersecurity training.

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Are You Using Augmented Reality?

Are You Using Augmented Reality?

By now, you've likely encountered the concept of augmented reality, especially if you're a sports enthusiast watching games on TV. Those seemingly routine lines on the field during a crucial 4th and 1 situation? That's augmented reality (AR) at work, enhancing the visual experience with informative overlays.

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Artificial Intelligence is Seeing Rapid Usage

Artificial Intelligence is Seeing Rapid Usage

AI is a marvel of modern civilization—at least, that’s the narrative surrounding this quickly innovative technology. It is reshaping industries, building more efficiency throughout society, and opening up new opportunities for businesses of all types and sizes. This month, we’ll examine some of the factors that have led to AI's fast-paced evolution and how it is shifting the way people think about business technology.

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