Washington Works Blog

There are a lot of ways that a business’ data is at risk. Hackers can inundate your network with malware, some kind of natural disaster can befall your place of business, you could be the victim of sabotage, or someone who works for you can just mistakenly delete a critical file. With so much risk, it’s a good idea to have a comprehensive backup and recovery plan in place so you have access to a copy of your data should any of these unfortunate situations come up.

Want to run a business without technology? You’re in the wrong line of work; technology is so deeply ingrained in business that it’s not going anywhere. From your communication platform to your point-of-sale software, you need technology, and where there’s technology, there will inevitably be a need for technicians.

Every day, cybercriminals wake up and choose violence. 

Whether it’s a nasty strain of ransomware demanding a king’s ransom or a sneaky little virus that just wants to watch your business burn, the threats never stop coming. That’s why locking down your business is as essential as putting cream in your morning coffee.

How much time and money do you spend wrestling with your business’ software? Between updates, license renewals, and that one employee who keeps accidentally deleting their email app, it’s enough to make you want to scream. Unfortunately, software is kind of non-negotiable. You need it. So, should you go old school and buy it outright, or should you consider moving to the cloud and employing Software-as-a-Service?

With remote workers, you have a lot more questions to consider on a daily basis, especially in the realms of productivity and security. If you’re not careful, you could put your business at risk. Here’s how you can face these challenges head-on and ensure your organization doesn’t suffer any negative side effects of remote work.

In the interest of communicating how critical proper business cybersecurity is to manage, we’ve decided to take a different approach and put forth a scenario in the form of a daytime soap. As such, please feel free to read this post with dramatic music playing in the background and all dialogue imagined with elevated intensity.

In the town of Oak Falls, life seems peaceful… but under the surface, tension persists. Secrets run amok, and with so much information to take in, everyone has to worry about the Strength of Our Passwords.

Two things are invariably true in the modern business landscape: technology will play an integral role in operations, and obtaining this technology will require a relationship with vendors and service providers. As such, anyone seeking to run a business successfully must interact with these external parties and enter into business contracts.

This needs to be handled carefully, so while we aren’t offering legal advice, you should follow a few practices before and during the negotiation of an IT contract.

Whether it’s a hard drive failure, a cyberattack, or just plain bad luck, losing data is a constant risk. Businesses and individuals alike suffer from data loss every day, and unfortunately, technology doesn’t always come with a safety net. Without a backup, you’re cooked if something bad happens. Today is World Backup Day! Let’s tell you why it is important to set up a reliable backup for your business.

Imagine owning an elevator and only fixing it when it completely breaks down. Sounds ridiculous, right? Well, that’s basically what businesses do when they rely on a break/fix IT strategy.

Break/fix IT is exactly what it sounds like, you don’t call in the experts until something goes wrong. On the surface, it might seem like a way to save money, but in reality, it’s a recipe for stress, lost revenue, and major headaches. Let’s talk about why this approach just doesn’t make sense anymore.

How much data do your devices contain about your life? What would you do if law enforcement suddenly wanted access to it? Even if you’re a typical law-abiding citizen, you want to prioritize data privacy, but businesses also have an obligation to handle consumer information in a responsible way. Here’s what you need to know about law enforcement and access to your data.

Running a business is like juggling flaming torches while riding a unicycle, blindfolded. You’ve got employees, customers, operations, and, of course, vendors. Vendors keep the gears turning, but if you’re not careful, those relationships can turn into a never-ending headache that eats up your time, money, and possibly your sanity. So how do you make sure your vendors work for you, rather than the other way around? Here’s how to get the most out of them without losing your mind.

Ever feel like your office is being swallowed by paper? It piles up, clogs filing cabinets, and somehow multiplies overnight. If you’re always hunting for lost documents or drowning in paperwork, it’s probably time to go digital. But when should you make the switch? Let’s break it down.

Technology drives today’s businesses; if you haven’t embraced modern technology, you’re missing out. So much of what used to make business frustrating can now be done conveniently through technology, including many old analog tasks. Today, we want to highlight some ways you can use technology to seriously upgrade your company’s operations.

Businesses rely on a ton of technology for their operations and, as such, rely on support to help keep these tools working effectively. We would know! We proudly provide our neighbors with the technical assistance they need to succeed. As we’ve done so, we’ve noticed that there are some support needs we frequently attend to. 

Let’s review some of them and why they are so vital for you to have assistance in managing, preferably, from us!

A lot of businesses feel the pressure to jump on the latest and greatest tech out there. On the surface, that sounds like a smart move, who wouldn’t want cutting-edge tools? Just because something is new and shiny doesn’t mean it’s the right fit for your business, however. So, let’s take a step back and talk about how you can make smart tech decisions that actually give you a return on your investment.

Smart speakers have been around for a while now, but let’s be real… have they actually changed the world? Not really. They’re great for blasting music, setting reminders, and answering random trivia questions, but beyond that? Meh.

Video calls have become the norm, whether you’re working remotely, catching up with friends, or trying to explain to your grandma how to unmute herself. To be honest, some video meetings feel like an endurance test. Bad lighting, poor audio, and distracting backgrounds can make them unbearable. Do you want to level up your video conferencing game? Here are five tips to help you look and sound like the professional you are.

We all have old friends; not the ones that you went to high school with, but oldish technology that we simply can’t bring ourselves to upgrade away from. At some point, however, old technology stops being a trusty sidekick and starts feeling like an anchor. If your devices are making life harder instead of easier, it might be time to say goodbye. Here’s how to know when it's time to let go and upgrade.

Skype is dead; long live Microsoft Teams.

At least, that’s the position that Microsoft has taken. The software company is discontinuing the two-decade-old communication application Skype, shifting focus to the more recent Teams platform, with the app’s last day being scheduled for May 5.

Let’s review what this means and reflect on Skype's impact on modern technology.

We’ve made it to the point where humans need to prove they’re real people to access systems, and one of the most common ways to do this is through the use of CAPTCHA technology. Completely Automated Public Turing test(s) to tell Computers and Humans Apart (try saying that with your mouth full) are everywhere, yet computers still struggle to actually crack these tests, unlike other methods of security. Why are they so successful at detecting automated bots?