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Washington Works Blog

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Burnout is a Serious Threat to Your Business’ Cybersecurity

Burnout is a Serious Threat to Your Business’ Cybersecurity

Chances are pretty good that, by this point, you’ve heard of burnout—maybe you’ve even suffered from it before yourself—but, just in case you’re a remarkably lucky human being, it’s the phenomenon where your employees become disengaged to the point where their performance suffers. While this isn’t good in any facet of your business, it can be especially damaging in terms of your security.

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Burnout is a Bad Thing, Just Ask Your In-House IT Team

Burnout is a Bad Thing, Just Ask Your In-House IT Team

Burnout—a psychological process that can impact an employee and lead to stress, exhaustion, depression, and frustration—is a serious threat to any workplace. However, have you ever considered the potential harm that could be done if your IT-focused staff members succumbed to these feelings? Let’s examine the phenomenon of IT burnout, and how we can help fix it.

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Are Employees Leaving Because They Might Have to Go Back to the Office?

Are Employees Leaving Because They Might Have to Go Back to the Office?

The past several years have brought about a shift in the workforce, and it’s not one that anyone could have seen coming. More people than ever before are leaving their jobs. How can you keep your employees engaged so they have a minimal chance of leaving their position within your company?

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Tip of the Week: Ensuring Effective Collaboration

Tip of the Week: Ensuring Effective Collaboration

In any business, the capacity to collaborate is critical to success. In order to do so most optimally, it helps to carry out a few preliminary and overarching practices. Let’s go over a few such practices to help bring your team’s collaborative activities together.

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Tip of the Week: How to Keep Your Team from Burning Out

Tip of the Week: How to Keep Your Team from Burning Out

Considering what the past year has been like, the idea that workplace burnout has been a hot topic isn’t all that surprising—even though less time has been spent in many offices than almost any other time to date. Regardless, burnout simply isn’t an office issue, meaning that remote workers are still susceptible to its ill effects.

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Stop Letting IT Problems Fester

Stop Letting IT Problems Fester

Let me tell you a deep, dark secret about some of your employees... one that you might be a little surprised to hear: 

They aren’t reporting issues to you.

This can snowball into much larger problems. Let’s discuss.

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Is Security Being Sacrificed for the Sake of Convenience?

Is Security Being Sacrificed for the Sake of Convenience?

While this time of year is always huge for online retail, there is likely to be a much larger number of people turning to the Internet for their holiday purchases than usual… and, it would seem, a larger number of people taking security into consideration as they do so. Let’s examine how consumers are taking their data into their own hands and what this means for your business.

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Listening to Your Team is a Great Way to Overcome Business Challenges

Listening to Your Team is a Great Way to Overcome Business Challenges

While it sounds like a term that only applies to the person with the fanciest title in an organization, business leadership is an important quality for people to demonstrate at all levels. However, when you are the boss, it becomes important that you encourage this comprehensive business leadership amongst your team. Here are a few key questions you should be asking regularly to communicate this responsibility to your team members.

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Tip of the Week: How to Implement Smarter Scheduling

Tip of the Week: How to Implement Smarter Scheduling

If your business is like most, you and your team likely rely on a schedule to keep your processes moving along efficiently… while also ensuring that everyone has something to work on at any time. However, this is often easier said than done, which is why there are now cloud-based software options that make your scheduling efforts a little smarter.

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Smartphone Addiction and Its Effects

Smartphone Addiction and Its Effects

Nowadays, most of us use smartphones; and, yes, probably most of us use them more than is healthy. There are those, however, that have come to depend on their mobile device so much that it completely dominates their lives. As people become even more attached to their phone, the impact this behavior has on their lives becomes more and more detrimental. 

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We’ve Answered Some FAQs About Remote Workers

We’ve Answered Some FAQs About Remote Workers

Worldwide, we’re a good few months into dealing with the coronavirus pandemic, with many nonessential businesses shutting their doors for the time being. Even those industries that can’t just stop their operations are seeking alternatives, leading many to turn to implementing as much of a remote workforce as possible. Many still have questions about doing so, however, so we want to do our best to help answer some of the common questions these business people might ask about remote work.

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Social Engineering and Your Business

Social Engineering and Your Business

As prevalent as cybersecurity threats unfortunately are today, many users tend to overlook major threats that they just aren’t focused on nearly as much: social engineering attacks. Social engineering attacks are just another means for a cybercriminal to reach their desired ends, and therefore needed to be protected against.

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Tip of the Week: How to Encourage Collaboration

Tip of the Week: How to Encourage Collaboration

Collaboration is a crucial business process in many ways, which means you need to be sure that your entire team is on board and prepared to participate. This week, we’re offering some tips to help you accomplish just this in six simple steps.

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Your Business May Be Most Vulnerable from the Inside

Your Business May Be Most Vulnerable from the Inside

It can be easy, with all the threats covered in the news, to assume that the biggest dangers to your business all come from the outside. This is a dangerous mistake, as there are plenty of vulnerabilities that originate from within your organization, making it easier for outside threats to come in, if not being bigger threats in and of themselves. Below, we’ll review some of the biggest, mostly internal dangers that your business may face.

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