Washington Works Blog

Normal. Usual. Typical. When your business is going well, it all feels “normal”. When you are faced with a major technology problem, however, it can trigger a series of catastrophic issues that interrupt, or in some cases destroy, the equilibrium reached when things are going as they should. This peace of mind is the main reason many businesses owners like you have chosen to sign a service level agreement (SLA) with an outsourced IT provider. Keeping everything “normal” can keep profit rolling in. Today we look behind the SLA to show you how it works to protect your business’ normal.

We often take for granted that people know what we are talking about when we talk about popular connectors, but really how do these systems work? For this week’s tech term, we are going to take a look at something we all have used and probably are actively using: the Universal Serial Bus (USB). We will take a look at the origins of this technology, the development of it, and how it is being used today.

Does your business have trouble with managing and maintaining your technology? If so, you’re not alone. Many small businesses struggle with even the most basic elements of IT maintenance. Wouldn’t it be nice if you could just take this responsibility and shift it off of your employees? The best way to approach technology maintenance is to implement managed IT services.

Let’s face it--you waste countless hours on the phone dealing with vendors for all of your business needs. Whether it’s a new software solution or hardware component, you’ll have to go through someone to get it, whether it’s a big retailer like Amazon or your local Mom and Pop computer store but working with your vendors has several unforeseen costs that you might not even know exist.

Chromebooks are a pretty common device at this point, and this popularity only makes sense. For many, the Chromebook offers basic features that serve their purposes well, but there are those who wouldn’t be satisfied with their capabilities. This week, our Tech Term is Chromebook, so let’s take a closer look to gain a deeper understanding of them.

Due to the constantly evolving nature of business technology, it can become difficult to protect every single portion of your network from becoming compromised in the event of a disaster scenario. This might make information technology in the business environment a liability, but the benefits that it provides are unquestionable. Therefore, you need to take measures to secure your network as needed.