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Washington Works Blog

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Outlining the Usefulness of the Password Manager App

Outlining the Usefulness of the Password Manager App

Businesses sure use a lot of online accounts, and if they don’t keep track of the passwords associated with these accounts, things can get messy fast. To help with this effort, password managers, or applications that store passwords in an encrypted vault, have really taken off. Here are some of the reasons why businesses invest in password management solutions.

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Where Does Your Recycled Technology Go?

Where Does Your Recycled Technology Go?

Businesses go through a lot of technology, but how does your organization dispose of electronics that are no longer in use? Let’s discuss this incredibly important topic, as the improper disposal of devices could not only put your organization at risk, but also the environment.

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Are We a Bad Influence on Our Artificially Intelligent Systems?

Are We a Bad Influence on Our Artificially Intelligent Systems?

In popular science fiction, the portrayal of an artificial intelligence is that of an entity completely compelled by pure logic, objective fact being the only thing that factors into its considerations. The same can not be said of the artificially intelligent tools currently in use in the real world. Much like their flawed creators, many of today’s AI systems have presented some considerable biases in their operations. Let’s discuss this issue, and how it can be resolved.

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Microsoft Warns Against Password Spraying

Microsoft Warns Against Password Spraying

As time has passed, cybersecurity attacks have become another way some organizations and nations engage in warfare. You can argue that there is a war going on at all times in cyberspace while hackers—many of which are sponsored by government agencies—try to outdo security researchers at all turns. One such scenario sees customers in the United States and Israeli defense technology sectors becoming the target of “password spraying.”

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The Network Bottleneck Can Sap Productivity

The Network Bottleneck Can Sap Productivity

Sometimes you might encounter situations where your network is limited in the amount of data it can process at any given time. The unfortunate truth is that it can be difficult to identify exactly what the problem is that is causing the slowdown, but one of the most common issues—the network bottleneck—is a pretty safe bet. But what exactly is a bottleneck, and what can be done to solve it?

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The Global Chip Shortage is Currently Hindering Many Industries

The Global Chip Shortage is Currently Hindering Many Industries

Using microprocessor-based technology is now a way of life for a majority of people, and with that a massive demand is created for these components. Unfortunately, demand—as well as the COVID-19 pandemic—has caused difficulties for many organizations’ supply chains, including microprocessors. Today, we will go through the microchip shortage, how it affects consumers and when experts project that it will subside. 

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Is Virtual Reality an Option for Your Business?

Is Virtual Reality an Option for Your Business?

Virtual reality has been one of the coolest technologies available for over a decade. Today’s applications make it an exciting piece of tech for individuals; and you’ve seen that market expand (especially during the pandemic) with Facebook, Sony, HTC, and HP coming to market with a VR offering. The question we wanted to look at is how VR could be used at a business like yours.

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3 Steps You Need to Take to Keep Your IT Running Effectively

3 Steps You Need to Take to Keep Your IT Running Effectively

Your IT may not be the simplest part of your business but it doesn’t have to be a major problem. If you can get just a couple things right, the rest of the work can be made much easier. At the end of the day, three of the most important components of your internal IT infrastructure will be how you maintain it, how you secure it, and how you back it up.

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Optimism Generally Produces Better Results

Optimism Generally Produces Better Results

One of the best ways to create positive change in your workplace is the act of projecting positive thoughts into it. In other words, we’re talking about ditching the typical doom-and-gloom that comes from the workplace and picturing the worst-case scenarios. We’re not trying to plan for the worst here; we’re trying to envision the best in an effort to make it a reality for your company. Let’s explore this concept by examining technology management.

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Why Managed IT Services Just Makes Sense

Why Managed IT Services Just Makes Sense

Technology is what keeps the modern business running, be it something as simple as a word processor or as complex as a server unit. Unfortunately, many businesses struggle with technology procurement, management, and maintenance. Let’s take a look at why this is the case and what you can do to help this process along, chiefly by implementing managed services.

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Life Lessons that Can Also Apply to your Business IT

Life Lessons that Can Also Apply to your Business IT

Technology is one element that many small businesses struggle with, but it turns out that a lot of the same advice that you might get for regular life lessons can also apply to IT! Let’s take a closer look at how we might apply some of these lessons and why it just makes good sense to keep these tips close at hand.

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The 8 Things Every Business Continuity Plan Needs

The 8 Things Every Business Continuity Plan Needs

When considering a continuity plan for your business, you need to consider some scenarios that may not ever happen. This is called risk management and it is the basis of keeping your business up and running regardless of the situations that it encounters. This month, we thought we would outline some of the variables that need to be addressed when creating a comprehensive business continuity plan. 

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Boost Your Network’s Security with These 4 Tools

Boost Your Network’s Security with These 4 Tools

Network security can be tough; there’s a lot to know, and you often need to have trained professionals on your side to ensure your systems are as secure as possible. With the right solutions on your side, however, it can be made much more manageable. Let’s discuss some of the most important security features your organization should implement and why.

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Ransomware Costs May Surprise You

Ransomware Costs May Surprise You

Did you know that the United States is the leader in ransomware payments? According to a survey from Mimecast titled “The State of Ransomware Readiness,” the U.S. has the highest average payment for ransomware out of the entire world at more than $6 million per victim. These shocking numbers likely stem from high-profile ransomware attacks, but they are also indicative of a larger problem, that being people who still pay the ransom.

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Yes, You Can Outsource Hacking

Yes, You Can Outsource Hacking

Have you ever wondered what it takes to hire a hacker to perform a specific task? Thanks to the findings of Comparitech, we can get a look into the average pricings of various hacking services that can be found on the Dark Web. While we would never condone ever taking advantage of such services, it’s a fascinating look into the business of cybercrime, and one that can give you an idea of just how easy and accessible it is for hackers to make your life difficult.

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Are Smart Speakers Spying on You?

Are Smart Speakers Spying on You?

Over the past couple of years, more and more people are using smart speakers to help them manage their day-to-day lives. Some people use them as their personal assistants, some just use them to help them remember things they would tend to forget otherwise, others just use them as extremely complex thermometers. Regardless what the use is, one question will always be near the surface about these devices: Are they secure? Let’s take a look at the many issues surrounding smart speaker security.

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Microsoft is Sending Mixed Signals About Remote Work

Microsoft is Sending Mixed Signals About Remote Work

Have your opinions of remote work changed at all over the past year and a half, or do you still want your employees to return to the office in full force? Many major companies, despite initially advocating for remote work, are sending mixed signals on the topic, including Microsoft. What can we learn from the experiences of these companies?

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VoIP Delivers for Businesses with These Features

VoIP Delivers for Businesses with These Features

Business has changed, so the tools your organization uses must evolve as well. One element of your business that has not only got more affordable, but also offers robust integrated features is your telephone system. Today, you can get some pretty impressive features as a part of a hosted VoIP implementation. With collaboration being more important than ever to keep costs down, having the tools you need at the ready is more crucial than ever.

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Tip of the Week: Instant Messaging Strategies that Work

Tip of the Week: Instant Messaging Strategies that Work

Instant messaging can solve a lot of problems for small businesses, and it can make for a much more dynamic work environment compared to the passive one created by sending endless emails. However, this is only true if you are using instant messaging correctly. How does one go about doing that?

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How Smart is Your Smart Technology When It Comes to Network Security?

How Smart is Your Smart Technology When It Comes to Network Security?

Smart devices have brought about unprecedented amounts of connectivity in aspects of running a business or owning a home that never could have been dreamed of in the past. People can now unlock their front doors, turn up their thermostats, and even switch the lights on and off through their smartphone. Unfortunately, the part that people don’t like to talk about with these applications and devices is security—big surprise, right?

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