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Washington Works Blog

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Your Business Needs to Consider Implementing a Refresh Schedule

Your Business Needs to Consider Implementing a Refresh Schedule

Businesses that depend on their technology try to stick with it as long as they can so as to not incur large unnecessary costs. Ironically, that may be the thing that is causing a lot of those costs. Today, we thought we would take a look at a couple of variables that can let you know it’s time to upgrade away from your current technology. 

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Tip of the Week: Getting the Most Out of Your Cybersecurity Budget

Tip of the Week: Getting the Most Out of Your Cybersecurity Budget

Despite hearing about a constant stream of cyberattacks over the past few years—most of which cause millions of dollars of damage to businesses—it might still be difficult for you to justify spending a lot of money on your business’ cybersecurity plans. There is a finite amount of capital to go around and many times CIOs and network administrators will be rebuffed by management when asking for money to spend on cybersecurity. Today, we thought we’d discuss three ways that you can spend on cybersecurity initiatives and not feel like you are throwing your money down the drain. 

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Successfully Manage Your Cloud Resources

Successfully Manage Your Cloud Resources

Cloud computing has been touted as one of the most innovative and important technologies for smaller businesses as they look to compete with larger organizations. How it makes this possible is by offering the dynamic computing environments that can help bring these smaller businesses into the information age without saddling them with massive infrastructure costs while doing so. That’s not to say that the cloud is cheap by any means, and this month we will discuss how cloud computing is a great option and how if it isn’t managed properly, it can be problematic for the businesses that rely on it. 

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7 Critical Mistakes to Avoid Concerning Your Network Security

7 Critical Mistakes to Avoid Concerning Your Network Security

Your network security is of the utmost importance to your business for numerous, hopefully obvious reasons. However, there are a few errors that are easy enough to make that could easily be the proverbial monkey wrench in the works. Let’s go over what these network security faux pas look like, so you can resolve them more effectively (and don’t worry, we’ll discuss that, too).

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These Technologies Can Help Build Better Customer Relationships

These Technologies Can Help Build Better Customer Relationships

Communication is critical if you want to maintain positive working relationships with your customers and clients. If you want to optimize communication, you should be considering the latest and greatest technology solutions that provide operational benefits as well.

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Are You Right for Software-as-a-Service?

Are You Right for Software-as-a-Service?

Your business depends on software for many of its day-to-day operations, whether it’s an email system, productivity suite, or other specialized software. When it comes to acquiring software, you have two options: the traditional method of acquisition, i.e. buying it from a vendor, or subscribing to a Software as a Service solution. What are the differences and how can you make sure your organization is getting value out of its investment?

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AI Can Help Your Business Stay Secure

AI Can Help Your Business Stay Secure

When it comes to network security, businesses need all the advantages they can get, especially since cybersecurity as an industry is one which is rapidly adjusting and responding to an enormous amount of ever-changing threats. One way in which security researchers have attempted to subvert this security rat race is through artificial intelligence measures, a trend that promises to change the way businesses protect themselves more effectively.

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Cybersecurity is Even More Important when Working Remotely

Cybersecurity is Even More Important when Working Remotely

Unfortunately, cybersecurity is a lot easier to reinforce in the office than it is when your team members are working remotely—and even then, it can be a serious challenge to maintain. However, let’s focus on the remote worker’s situation for a few moments and review a few best practices that can help a remote worker stay secure.

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5 Tools All Businesses Need to Maximize Their Effectiveness

5 Tools All Businesses Need to Maximize Their Effectiveness

The small business owner has to be diligent in the way they spend their company’s resources. Technology, and the automation that it often brings, can work to make your business more agile and efficient, but traditionally it does come with substantial upfront costs. Additionally, it means committing big chunks of money on management, maintenance, and regular upgrades. Let’s take a look at how other small businesses have been investing in technology to help you determine what you should be prioritizing.

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Co-Management Can Take the Pressure Off

Co-Management Can Take the Pressure Off

Most businesses set out to do an IT project when their technology needs an upgrade. Whether your business is looking to add new hardware, refresh the systems you already have, migrate to the cloud, or add new applications to your playbook, it can get pretty intimidating as cost and time overruns threaten your profitability. This week, we thought we would discuss an approach that can help any business—large or small— get their IT projects completed and integrated effectively: co-managed IT. 

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Your Business Could Use Managed IT Services

Your Business Could Use Managed IT Services

If you suspect that your organization has trouble managing its technology, you are far from the only one. Small businesses tend to have more difficulties with technology management and maintenance compared to their enterprise-level counterparts, mostly due to limitations placed on resources and time. You can make things much easier for your business by working with a managed service provider.

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Have You Been Targeted By Phishing Attacks? Chances Are You Have

Have You Been Targeted By Phishing Attacks? Chances Are You Have

Phishing attacks can be scary to deal with, especially since it is not unheard of for staff members to not even know they are looking at one. To make sure your staff can identify and respond to phishing attacks in an appropriate way, we’ve put together this short guide to help you along the way.

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A Good Disaster Recovery Strategy Can Save Your Business

A Good Disaster Recovery Strategy Can Save Your Business

There are countless ways your organization could face down a disaster, whether it’s a high-profile natural disaster, a physical disaster, or a technology-related disaster. If you aren’t prepared to face the consequences, your business could falter in the face of such incidents. How can your business best prepare itself for all manners of disasters?

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Are Employees Leaving Because They Might Have to Go Back to the Office?

Are Employees Leaving Because They Might Have to Go Back to the Office?

The past several years have brought about a shift in the workforce, and it’s not one that anyone could have seen coming. More people than ever before are leaving their jobs. How can you keep your employees engaged so they have a minimal chance of leaving their position within your company?

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Tip of the Week: How to Get Your Remote Workers to Be More Productive

Tip of the Week: How to Get Your Remote Workers to Be More Productive

Remote work has been growing for years, but as it becomes more commonplace it becomes more difficult for business owners and managers to ascertain how engaged a remote employee is. This week, we thought we’d discuss a couple of ways that you can keep your remote employees engaged and productive. 

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Why It’s a Bad Idea to Use Your Work Email for Personal Accounts

Why It’s a Bad Idea to Use Your Work Email for Personal Accounts

While we’re all for efficiency, there are some boundaries that should not be crossed for everyone’s benefit. Take, for instance, the email you use to subscribe to online services. While it may be tempting (or, for some people, automatic) to use your work email address when you sign up for, say, your Netflix account or an online merchant, we wanted to discuss why this is a bad habit to get into that could have lasting consequences.

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How to Get Value from Your Technology Investments

How to Get Value from Your Technology Investments

You’ve no doubt noticed that innovation is motoring ahead and a lot of businesses are now implementing technology to help build efficient, reliable processes to improve business operations and customer satisfaction. Unfortunately, many companies hang on to outdated methods for evaluating and implementing technology and it results in substantial lost value. Today, we will go through a few ways you can get the value your business needs from its technology decisions. 

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Tip of the Week: Ensuring Effective Collaboration

Tip of the Week: Ensuring Effective Collaboration

In any business, the capacity to collaborate is critical to success. In order to do so most optimally, it helps to carry out a few preliminary and overarching practices. Let’s go over a few such practices to help bring your team’s collaborative activities together.

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Smartphones Can Have a Legitimate Purpose in the Workplace

Smartphones Can Have a Legitimate Purpose in the Workplace

Did you know that people tend to spend an average of 3-5 hours on their phones every day? The smartphone might be one of the most useful modern tools out there, but it can get in the way of running your business if you let it. Here are a couple of ways you can get the most out of your smartphone for business purposes.

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Cybersecurity Training Tips from the Pros

Cybersecurity Training Tips from the Pros

For every level of business, cybersecurity is a big deal. For the enterprise, they deal with a lot of would-be attacks and need their staff to know how to respond if they are targeted. For the midsize business, the convergence of underwhelming IT support and a growing workforce can be the perfect storm. For the small business, a significant cyberattack could be the beginning of the end for their business. This is why, no matter what size your business is, you need to have a cybersecurity strategy in place that includes tools, monitoring, and protocol. This month, we have put together a list of considerations your business should note to keep your network and data safe.

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