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Washington Works Blog

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Understanding Bandwidth

Tip of the Week: Understanding Bandwidth

I have a question for you: when did you last examine the bandwidth that your business Internet package provides you? This is a very important consideration to make, for the sake of your productivity. This week, we’ll offer a few tips on how the proper bandwidth can help you get much more out of your IT solutions.

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ALERT: Over a Million Asus Laptops Could Have Been Hacked

ALERT: Over a Million Asus Laptops Could Have Been Hacked

If you own an Asus laptop, there is a chance that a recent update could have installed malware, and we are urging anyone who has an Asus device reach out to us to have it looked at.

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Using Technology to Build Your Customer Relationships

Using Technology to Build Your Customer Relationships

Your relationships with your customers and clients are reliant on one thing more than any other: communication. In order to optimize this communication, many businesses are leveraging technology solutions, and are enjoying a variety of operational benefits as a result. Is your business one of them?

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Monitoring Your Network is a Great Way to Build Reliability

Monitoring Your Network is a Great Way to Build Reliability

There are certain processes within an organization that take a considerable amount of time to do. These include applying patches, monitoring network traffic, and updating software as needed. While it might seem like something your business can handle on its own, some small organizations struggle to accomplish everything they set out to do--especially with a limited budget or workforce. Our staff’s powerful monitoring and management tool can aid in this initiative.

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What Can You Do to Improve Data Recovery?

What Can You Do to Improve Data Recovery?

Let’s face it; nobody wants to talk about disaster recovery, as even invoking these words makes the possibility a reality. Unfortunately, this is something that has to be discussed, as your business depends on it. This might seem like hyperbole, but if you knew what is at stake, you’d likely agree with us.

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How to Leverage Parallelism to Up Your Productivity

How to Leverage Parallelism to Up Your Productivity

As unfortunate as it is to hear, science has pretty definitely kyboshed the notion that multitasking works. However, while multitasking may not actually have any true benefits to productivity, this doesn’t mean that there aren’t any ways to accomplish more in less time. Today, we’ll give you a better option than multitasking, a process known as parallelism.

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Tip of the Week: Preparing For a Successful Upgrade

Tip of the Week: Preparing For a Successful Upgrade

A business’ IT solutions aren’t the kind of thing that you can worry about once and never touch again - this is why manufacturers and developers are always sending out upgrades. However, you also need to have a strategy ready before you go to implement these upgrades. For this week’s tip, we’ll review how to put this strategy together.

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Innovations in Your Office’s Technology Can Bring Big Benefits

Innovations in Your Office’s Technology Can Bring Big Benefits

Technology innovation in the workplace is something that is constantly shifting and changing, depending on what’s hot at any specific time. These days, it might seem like office technology innovation is stagnating, but we assure you that it’s still constantly improving. We’ll walk you through some of our favorites to improve data accessibility and workplace productivity as a whole.

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Businesses Always Battle Risk

Businesses Always Battle Risk

The way that an organization handles risk is a big deal. Despite being born out of opportunity, opening a business itself can be looked on by many a major risk. As a result, every business should be looking to manage their risk. Today, we take a look at the role risk plays in business, and how IT, for all its benefits, carries with it some risk.

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Fishing for Answers to Keep Phishing Attacks from Sinking Your Business

Fishing for Answers to Keep Phishing Attacks from Sinking Your Business

Phishing attacks have been in the social consciousness now for a while, and for good reason: it is the predominant way that hackers gain access to secured networks and data. Unfortunately, awareness to an issue doesn’t always result in positive outcomes. In this case, hackers get more aggressive, and by blanketing everyone under a seemingly limitless phishing net, 57 billion phishing emails go out every year. If a fraction of those emails accomplish their intended goal, the hackers on the other end of them really make out.

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If You’re Struggling Due to Cash Flow, You Aren’t Alone

If You’re Struggling Due to Cash Flow, You Aren’t Alone

Between you and me, how is your business doing financially? If you answered with something along the lines of “not great,” you are certainly not alone. Cash flow is an issue for businesses all around the world, as a recent report from Intuit makes all too clear.

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Tip of the Week: Android Pie Tips and Tricks

Tip of the Week: Android Pie Tips and Tricks

There are over two billion active devices currently using Android. Most of them that have been purchased in the past year or so have come with, or have been subsequently updated to, Android 9.0 Pie. With the introduction of their newest mobile OS, Google has ensured that their software powers more mobile phones than any other software in the world. Today, we’ll take a look at some handy tips you can use to get the most out of your Android Pie experience.

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Windows 7 Support Available, For a Price

Windows 7 Support Available, For a Price

Microsoft is coming to the end of its support for the wildly popular Windows 7 operating system, but that doesn’t mean that they won’t make a contingency plan for those organizations that haven’t yet made the jump to new systems. It just won’t be cheap. We’ll break down the upcoming Windows 7 end of life event, and how Microsoft is offering an olive branch of sorts to organizations that simply haven’t upgraded away from this OS.

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Checking in on Net Neutrality

Checking in on Net Neutrality

When we write about Net Neutrality, we typically write about how it is designed to keep the telecommunications conglomerates, who make Internet service available to individuals on the Internet, honest when laying out their Internet service sales strategy. One way to put it is that without net neutrality in place, the Big Four (which are currently Comcast, Charter, Verizon, and AT&T) have complete control over the amount of Internet their customers can access.

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Tip of the Week: Creating Process Documentation

Tip of the Week: Creating Process Documentation

Businesses are driven by processes. More often than not, these processes are fairly definitive - do this, then do that, then do the other thing - and require a set order of operations. There also happen to be a lot of these processes, which makes it important that they are well-documented so you and your employees can refer to this documentation later. Here, we’ll offer a few tips on how to best document a task.

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3 Reasons You Want Experts Handling Your IT

3 Reasons You Want Experts Handling Your IT

For a moment, I want you to stop and consider something: Who do you turn to when your business’ toilets suddenly stop working? Who do you call for when the lights stop working? Most likely, an expert… so if you turn to the pros for these needs, why would you do anything different for your IT?

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3 VoIP Features That Have Operational Benefit

3 VoIP Features That Have Operational Benefit

It isn’t as though we haven't said this before but leveraging a VoIP (Voice over Internet Protocol) solution over a traditional business telephone system can bring your organization a few very clear benefits. Many of these benefits come from the advanced features that VoIP offers as add-ons. We’ll discuss a few of these features and their advantages.

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Tip of the Week: Making a Functional Database in Excel

Tip of the Week: Making a Functional Database in Excel

A database is an incredibly useful tool for organizing a lot of information in a relatively concise and accessible way. Did you know that you can use a relatively common program, Microsoft Excel, to generate a database for your business to use? For this week’s tip, we’ll walk you through this process to help you keep your data organized.

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Find a Successful Data Recovery Balance

Find a Successful Data Recovery Balance

Businesses deal with compromises every day, whether it’s leaving late to let someone else get an early out or coming in on your day off to get a critical project finished on time. One of the compromises you absolutely don’t want to leave out is your business’ future. It’s up to you to acquire a solution that minimizes downtime without costing your organization an arm and a leg, but this is much easier said than done.

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Microsoft SQL Server 2008 Approaching End of Life

Microsoft SQL Server 2008 Approaching End of Life

Microsoft is the world’s most profitable software company, and if your business is like any of the millions of businesses that rely on Microsoft’s servers, you know they are both useful and secure. Occasionally, however, Microsoft will retire older software titles as they need constant care and support. On July 9, 2019, Microsoft will officially retire their SQL Server 2008 and SQL Server 2008 R2 operating systems. If your organization still uses this software there is no time like the present to get you systems updated, as losing support will be a major problem.

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