Washington Works Blog

IT inventory management is the process of making sure that your information technology resources are maintained to be their most effective, such as what needs to be updated, which licenses need to be renewed, and whether your resources are helping you accomplish your organizational goals. It is essentially a fancy way of saying asset management, specific to your IT - and it is a very important process for any business.

Imagine a world where there wasn’t a singular dishonest being. Passwords would simply vanish from our everyday lives, as we would not be paranoid of a breach or other forms of cybercriminal activity. The harsh reality is this will never become reality. Even worse, the cybercriminals don’t just skim for lack of passwords. Instead, the dishonest criminal goes even further; they take advantage of common or recurring passwords. So how do you know if your password practices are leaving you vulnerable? Google is here to help. 

If you use an iPhone, iPad, or any other Apple device, you’ve probably used iMessage. iMessage is the popular built-in messaging app. It’s Apple’s version of the text message, but it’s packed with great features that iPhone users have grown very fond of. We looked around online for ways to access your iMessage in Windows, but only found workarounds that compromise your security.

We’re going to discuss these workarounds, but we highly recommend you do NOT attempt them. These are two of the most common procedures people have come up with to try to get iMessage to work on a Windows 10 PC, but both put you at a security risk.

Do you run into a scenario like this in your work? You are out of the office and you are made aware of a situation that has resulted in an irritated client. You call the client to make things right, and you successfully smooth the situation over. A while later the client wants to discuss something with you and he calls your personal phone directly. You try to politely direct him to use your business line, but over time, he makes your personal line his business’ support number.

Emails are a wonderfully useful solution, and quite possibly one of the most commonly used ones in the workplace today. However, not everyone is using every capability that their email solutions offer - and it has led to a lot of time being wasted in the workplace. For this week’s tip, we’ll review how to help cut back on the time spent organizing your emails.

For the modern business, ensuring that you have contingencies in place will go a long way toward keeping you in business if disaster strikes. One of the contingencies many businesses choose to make as part of a business continuity strategy is a disaster recovery plan. Disaster recovery is more than restoring data, it can mean mobilizing people and capital against time. Let’s take a look at two of the core components of a comprehensive disaster recovery strategy, Recovery Time Objective and Recovery Point Objective. 

You’ve heard it over and over for the past several years: data loss is a disaster. A data breach can ruin your business. Ransomware is a business’ biggest enemy. Your reputation can never recover after a data breach. These statements may be redundant, but if you don’t heed the message behind them, you will likely regret it. 

You know the phrase, “Don’t put all of your eggs in one basket?” 

The idiom comes from the novel Don Quixote, and is used as a lesson to not put all of your efforts and success on a single thing. For computing, we say it like this:

“Don’t put all of your data in only one place… or else.”

Cybersecurity is a big point of emphasis for the modern IT administrator. For the private business, it’s important for enough to be done in order to secure the business’ assets, and the integrity of the network itself. Unfortunately, when looking at public computing resources, there isn’t enough talent available to properly secure the systems that government entities rely on. 

Technology is a requirement in today’s businesses - but just having technology isn’t nearly enough. You need to make sure that you are performing the proper maintenance activities as well, to prolong the useful life of your solutions. Here, we’ll review a few basics to keeping your technology solutions ready for your use… and how we can help with that.

You may not think much about managing mobile data, but if your business routinely transmits sensitive data over the Internet, you should. Today, businesses of all types are using the Internet as a tool to drive their sales and marketing processes, but they don’t often consider the threats that come in when they use it for productivity. Today, we will go over what a Mobile Information Management solution is, and how to leverage it for your business. 

Controlling your organization’s data relies on keeping your network and computing infrastructure free from threats. Early detection allows your business to actively confront risks before they develop into major issues. However, threats are becoming more difficult to detect in early stages, and one hidden threat could doom your entire business. 

Gmail and the applications associated with it seem to have some level of inherent trust among users. We just don’t anticipate threats to come in via something from Google. However, it does happen, as a recent spat of phishing has shown using Gmail and Google Calendar. What’s worse, this particular scam has been around for some time.

One of the most - if not the most - critical resource your business relies upon is your workforce. Your employees are what keep your operations, well, operational. As a result, they are one of your most important resources to maintain as well. They are human beings, and without the correct treatment and management, even your best employee could burn out.

Traditionally, small businesses don’t use their data in the same way as larger companies. This is largely because they may not think they have a lot of data. Well, I’m here to tell you that even small businesses can have big data. Let’s go over three ways small business can use their data to their benefit.

The more time that passes the more files your business accumulates. These files need to be stored in a place where your staff has access to them. Since a lot of today’s work is collaborative, finding the right file sharing and collaboration solution is extremely important for the growing SMB. Today, we will tell you some things you need to do to maintain efficient file management systems.

With all the communication options available today, it can still be hard to beat the convenience and simplicity of the telephone. However, the phone is far from a perfect solution - it can be expensive, for one. However, what if there was a way for you to get a fully-featured telephone service with a variety of tools, without having to pay an arm and a leg?

When it boils down to it, there are really only two ways to operate a business: proactively, or reactively. While many businesses still rely on their reactivity to deal with their technology issues, the opposite approach is demonstrably more effective for the modern business. Let’s explore some of the effects that a proactive and reactive strategy can each have on your operations.

We typically use this blog to share information about the technology that a business should be leveraging - but in this blog, we’ve decided to focus on a different group that is increasingly reliant on technology: students. As these pupils will someday make up the workforce and almost certainly utilize technology on a daily basis, it is important that their education reflects this increase in their curriculums. Here, we’ll consider some of the effects (good and bad) that this has had.

Any business in operation today needs to keep modern realities concerning cybersecurity at top-of-mind if they are going to successfully maintain the business going forward. One major issue to be cognizant of is the increasing prevalence of phishing attacks.