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Washington Works Blog

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

When It Comes To Your IT, There's No Such Thing As A Dumb Question!

When It Comes To Your IT, There's No Such Thing As A Dumb Question!

Especially with so many people claiming to be tech-savvy, asking a question about IT can be a bit nerve wracking. Because of this hesitation, there are a lot of people who don’t ask questions about technology because they feel like their questions might be stupid. For example, having an updated operating system is a term that is tossed around a lot by IT professionals, and even some not-so-professionals.

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A Good Data Backup Can Save Your Bacon

A Good Data Backup Can Save Your Bacon

Data backup. It’s something that all businesses need, but not all businesses know how to approach the implementation of it. This is largely due to the tendency to underestimate how disastrous data loss scenarios can be for their business. You know how it goes; it’s impossible, until it happens. Thankfully, you can significantly reduce the damage done by data loss incidents with a little bit of preventative, proactive thought and a comprehensive backup system.

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Google Will No Longer Display Results As You Type--Here’s Why

Google Will No Longer Display Results As You Type--Here’s Why

If you hadn’t yet noticed, there’s been a change made to the Google search engine that will influence how search results are presented to users. Google’s ‘Instant’ feature, introduced in 2010, is no more.

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What We Can Learn From IT Statistics

What We Can Learn From IT Statistics

Technology plays a pivotal role in the way modern businesses function, and as a result it carries some element of risk. An example of this is how companies store electronic records. While the implementation of measures that are designed to provide greater ease of use and organization for a business’ employees make business move faster, it also makes it that much easier for a hacker to locate and steal data. Small and medium-sized businesses, in particular, are vulnerable, as they may not have dedicated IT security.

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Give Your Server Units Some TLC

Give Your Server Units Some TLC

Servers are a critical part of any business or organization’s IT infrastructure, as they are the backbone of data distribution. This could include access to applications such as your productivity suite, or even the storage of vital data that’s necessary for day-to-day operations. Unfortunately, this critical hardware must be continuously maintained. The question becomes: Is your business responsible for keeping your server infrastructure in proper working order?

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Your Business’ Next Great Addition: Voice over Internet Protocol

Your Business’ Next Great Addition: Voice over Internet Protocol

How does your business communicate? If you are relying on a telephone solution that isn’t optimized to fit the specific needs of your business, you may be hindering your ability to stay efficient and cost-effective.

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Tip of the Week: 3 Google Drive Tips You May Not Have Heard Of

Tip of the Week: 3 Google Drive Tips You May Not Have Heard Of

If you use Google Drive as your preferred cloud provider, you know that it’s a dynamic service that offers everything from word processing to spreadsheets to file storage. However, there are many other ways to use Google Drive that you may not even be aware of. Here are three secret tips that can help you get a little more value out of Google Drive.

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What\'s It Mean When Online Traffic is Concentrated to a Handful of Apps?

What\'s It Mean When Online Traffic is Concentrated to a Handful of Apps?

The Internet is always changing, and anyone who has been using it for a while has experienced this change for themselves. While it might be strange to think about, the latest statistics have proven that the current changes to the Internet are some of the most significant--especially for businesses. “Online business as usual” will be significantly different moving forward.

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Businesses that Value Mobility Will Want to Adopt 2-in-1 Devices

Businesses that Value Mobility Will Want to Adopt 2-in-1 Devices

Businesses today rely heavily on software solutions to function, and so these solutions need to be on-hand whenever and wherever a business opportunity may arise. As a result, mobile solutions have risen in importance, despite the continued need for what a desktop has to offer. To meet both these requirements, we recommend a convertible ultrabook, also known as a 2-in-1 device.

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Here’s Why Solid State Drives are Way Better Than Traditional Hard Disk Drives

Here’s Why Solid State Drives are Way Better Than Traditional Hard Disk Drives

Your business has plenty of choices for data storage, but there are few options better suited for business environments than the solid state drive. Even though the hard disk drive is more common, the solid state drive offers many benefits that your organization cannot dismiss--certainly not if you want to seize all possible opportunities.

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You Need More Than a Power Strip to Protect Your Company’s Equipment

You Need More Than a Power Strip to Protect Your Company’s Equipment

What would happen if you were in the middle of typing a report or performing some task, and the office suddenly lost power? Too many would find themselves staring blankly at an equally blank screen as their infrastructure suddenly ceased operations. However, there is a device that can help save you from the worst effects of sudden power loss.

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Tip of the Week: 3 Tools for Simplifying Your Company’s Email

Tip of the Week: 3 Tools for Simplifying Your Company’s Email

Managing your company’s email can be a complex endeavor, due to the sheer volume of messages being sent and received, as well as the need to have a way to prioritize which messages are important. It’s safe to say that all organizations can benefit from email management solutions, such as email archiving and spam protection, and multi-factor authentication.

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3 Compelling Ways that Managed IT Benefits Your Business

3 Compelling Ways that Managed IT Benefits Your Business

As a business owner, you have plenty to worry about, and your technology doesn’t do you any favors. It’s difficult to oversee the responsibilities of managing technology like workstations, server units, and mobile devices, alongside the ordinary demands of your job. What a lot of organizations don’t realize is that they can improve operations and make their jobs easier by outsourcing the responsibility of technology management to IT professionals.

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4 Hands-on Future Technologies for Spring 2017

4 Hands-on Future Technologies for Spring 2017

It’s fascinating to keep an eye on the latest technological developments, and the excitement really builds when concepts once deemed farfetched make their way onto the marketplace. Here are four technologies that we’re super excited to get our hands on!

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Forget Sherlock Holmes, IBM’s Watson Can Solve the Mystery of Your Tax Refund

Forget Sherlock Holmes, IBM’s Watson Can Solve the Mystery of Your Tax Refund

In 2011, the world was introduced to IBM’s supercomputer Watson after it handily won the television quiz show Jeopardy!. Since then, Watson has been utilized in a variety of helpful ways, including customer service for Macy’s and Geico, as well as medical research. Today, Watson is being tapped by H&R Block to assist the public with an issue that affects every American, their taxes.

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The Easiest Way to Manage Your IT Happens to Also Be the Best

The Easiest Way to Manage Your IT Happens to Also Be the Best

You know better than anyone that managing your business isn’t something to be taken lightly. Keeping your technology in proper working order is just the icing on the proverbial cake, making the task of managing your business even more difficult. If you’re using normal break-fix IT services, this might be the case. Alternatively, managed IT services aren’t designed to burden you.

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Forget Video Games, Today’s Kids are Into Coding and Robotics!

Forget Video Games, Today’s Kids are Into Coding and Robotics!

Have you ever tried to teach a kid how to do something? Chances are that if it’s not super fun and engaging, kids will probably ignore what you’re saying. While it might be difficult to emphasize the importance of a quality career choice to kids, you can get them moving in the right direction by teaching them valuable technology skills like programing and robotics. Thankfully, with educational apps and tools, this is much easier to accomplish than, say, ten years ago.

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The Many Ways Your Business Can Benefit By Having a Productivity Suite

The Many Ways Your Business Can Benefit By Having a Productivity Suite

For the modern business it’s important to have software that is both simple to use and powerful enough to meet your needs. Nowadays, there are cloud-based platforms that come with storage, communication options, and many of the enterprise-level productivity applications that drive your organization’s productivity. Two of these, Microsoft’s Office 365 and Google’s G-Suite bring substantial value and flexibility to the table where there was once only expense.

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Everything You Need to Know About Web Servers

Everything You Need to Know About Web Servers

You might use the Internet and connected technology for most parts of your life, but do you understand the finer details of how these devices work? How do they receive information that is stored so far away, perhaps on the other side of the planet? This is done via a web server, and it’s a fascinating piece of technology!

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3 Easy Ways to Get Your Business Started With Automation Technology

3 Easy Ways to Get Your Business Started With Automation Technology

Business use IT more today than ever before, and this has led business owners, CIOs and IT managers to constantly search for ways to deliver organizational profitability through technology. They do this by attempting, sometimes futilely, to pinpoint issues with their overall business strategy and practices while discovering technology solutions that will help mitigate these problems. Typically, if an IT manager speculates that a technology implementation will reduce costs or improve productivity, those solutions find a way to be implemented.

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