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Washington Works Blog

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Is Your Infrastructure Hindering Your Business’ Growth?

Is Your Infrastructure Hindering Your Business’ Growth?

Small and medium-sized businesses (SMB) have historically been restricted in what they can do with their technology infrastructures. However, there are now options that an SMB can leverage that enable it to accomplish more with their infrastructure - but this requires the SMB to have a plan in place.

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Are Consumers Really Going to Benefit from 5G in 2019?

Are Consumers Really Going to Benefit from 5G in 2019?

The fourth generation of wireless technology has lingered for a long time, but with the advent of fifth generation wireless technology, it’s becoming apparent that it will be the next big thing. The issue with this idea, however, is that most device manufacturers are using the term as a marketing ploy--one that’s blown out of context to boot.

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Remote Maintenance Can Severely Reduce Downtime

Remote Maintenance Can Severely Reduce Downtime

Every time something goes terribly wrong, and you are left assessing the damage of some seemingly unfortunate situation, you typically find that by taking a bit of time preparing for the worst would have kept you from the disaster you are just now dealing with. Those small acts are what we want to talk a little bit about today, because they can save your business.

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This is What Happens When Your Office 365 Subscription Lapses

This is What Happens When Your Office 365 Subscription Lapses

Subscription-based solutions are quite popular these days, and Microsoft Office 365 is perhaps one of the most important ones on the market. However, the services provided by Office 365 are contingent upon successfully renewing the subscription, making it critical that the user understands how this process works. Any user that fails to renew the subscription loses access to it, so we want to make sure you understand what happens when your subscription expires so as to avoid software access issues.

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What Could Replace the Keyboard and Mouse?

What Could Replace the Keyboard and Mouse?

We hope we aren’t dating ourselves too much by mentioning computer punch cards, but they were once the means of inputting data into a computing device… at least, until the now-ubiquitous mouse and keyboard came into the scene. This variety of interfacing with our devices now seems to be one of the few ways to practically use them. However, other interfaces have emerged - do any of them stand a chance of unseating the keyboard and mouse?

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Professional Services Depends on This Technology

Professional Services Depends on This Technology

Consultation is something that can save businesses a considerable amount of time and resources. After all, you can’t expect a business professional to know everything there is to know about everything. Professional services, like those of lawyers, financial consultants, accountants, advisers, and marketing specialists, are required by just about all businesses to at least some extent. Suffice to say that each of these specialists has dedicated software and IT solutions that are needed for success.

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Conferencing Solutions for the Modern Business

Conferencing Solutions for the Modern Business

Modern businesses have a lot more room for flexibility than in the past, particularly in regard to meetings. With the inception of conferencing solutions, organizations have access to more dynamic tools to make the most of their meetings. Determining the best one for you, though, is not easy. We’ll help you make that choice in the simplest terms possible.

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3 Transportation Technology Innovations that Will Affect Business

3 Transportation Technology Innovations that Will Affect Business

If your business is one that depends on transportation, you know that coordination is extremely important. With consumers’ reliance on a company’s distribution arm, today’s companies are turning old practices on their heads and utilizing a more technology-driven approach to effectively manage their company’s transportation initiatives. This technology is innovating quickly and could mean a major transformation for businesses before too long. Today, we’ll go through three innovations that are working to change how transportation-dependent companies do things.

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How to Prioritize Your Upcoming Technology Implementations

How to Prioritize Your Upcoming Technology Implementations

No matter how hard some organizations may try, the technology solutions that a business leverages simply aren’t meant to last forever. You may have noticed that some of your systems are less effective than they once were, and that your competition seems to be playing with a different set of rules. Sounds like it’s high time you implemented a few upgrades.

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Social Media Users Should Consider Their Personal Information

Social Media Users Should Consider Their Personal Information

Social media has completely changed the dynamics of how people communicate with one another. While some users might only keep in touch with friends through it, others--including businesses and brands--use it to promote their products. In an age where a picture can appear on thousands of devices all over the world, privacy has become a major concern for anyone using social media.

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Using Technology to Build Your Customer Relationships

Using Technology to Build Your Customer Relationships

Your relationships with your customers and clients are reliant on one thing more than any other: communication. In order to optimize this communication, many businesses are leveraging technology solutions, and are enjoying a variety of operational benefits as a result. Is your business one of them?

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Windows 7 Support Available, For a Price

Windows 7 Support Available, For a Price

Microsoft is coming to the end of its support for the wildly popular Windows 7 operating system, but that doesn’t mean that they won’t make a contingency plan for those organizations that haven’t yet made the jump to new systems. It just won’t be cheap. We’ll break down the upcoming Windows 7 end of life event, and how Microsoft is offering an olive branch of sorts to organizations that simply haven’t upgraded away from this OS.

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3 Reasons You Want Experts Handling Your IT

3 Reasons You Want Experts Handling Your IT

For a moment, I want you to stop and consider something: Who do you turn to when your business’ toilets suddenly stop working? Who do you call for when the lights stop working? Most likely, an expert… so if you turn to the pros for these needs, why would you do anything different for your IT?

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3 VoIP Features That Have Operational Benefit

3 VoIP Features That Have Operational Benefit

It isn’t as though we haven't said this before but leveraging a VoIP (Voice over Internet Protocol) solution over a traditional business telephone system can bring your organization a few very clear benefits. Many of these benefits come from the advanced features that VoIP offers as add-ons. We’ll discuss a few of these features and their advantages.

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Microsoft SQL Server 2008 Approaching End of Life

Microsoft SQL Server 2008 Approaching End of Life

Microsoft is the world’s most profitable software company, and if your business is like any of the millions of businesses that rely on Microsoft’s servers, you know they are both useful and secure. Occasionally, however, Microsoft will retire older software titles as they need constant care and support. On July 9, 2019, Microsoft will officially retire their SQL Server 2008 and SQL Server 2008 R2 operating systems. If your organization still uses this software there is no time like the present to get you systems updated, as losing support will be a major problem.

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What is Encryption, and Why Do We Need It?

What is Encryption, and Why Do We Need It?

When encryption is discussed, one of its high points that business professionals try to hammer home is that it’s more secure. But what does encryption really mean for businesses? Does it adequately protect data and devices? We’ll walk you through a brief rundown of how encryption works and the role it plays in keeping your business secure.

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A PSA PSA: Build a More Efficient Business

A PSA PSA: Build a More Efficient Business

In order to build a profitable business, productivity has to remain consistent. If your business offers a service, and you are having a hard time managing all its moving parts, professional services automation (PSA) software may be right for you. Today, we will give a quick overview of what exactly a PSA is, and how it can serve as an extremely useful tool for businesses who operate in the professional services space.

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How to Manage Documents in a Paperless Environment

How to Manage Documents in a Paperless Environment

Consider for a moment how many documents are floating around your business at any given point. Memos, notes, invoices, receipts, and whatever else you happen to accumulate in the course of business, all floating around the office. This isn’t a great approach, and unfortunately, the classic solution for this, the filing cabinet, isn’t the most effective solution anymore.

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Tip of the Week: How to Take Better Notes

Tip of the Week: How to Take Better Notes

Are you a person that has traditionally written down things in notebooks? If you are, you probably have dozens of notebooks that are half filled with information, most of which you’ll look at sometime in the future and you’ll be reminded just how helpful that note would have been if you had it when you needed it. Today, digital notebooks offer the same helpfulness, with a few added features that make them (dare we say it) a little better than the traditional notepad.

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The Top 5 Smartphones For You Heading Into 2019

The Top 5 Smartphones For You Heading Into 2019

With the smartphone market losing ground for the first time in its short history, many of the manufacturers you’ve come to know are either non-factors in the current market, or don’t even produce smartphones anymore. With new demand growing every year, new manufacturers such as OnePlus and Xiaomi are primed to fall in line behind Samsung and Apple.

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