301-571-5040    Get SUPPORT

Washington Works Blog

Here Are Some VoIP Features That May Surprise You

Here Are Some VoIP Features That May Surprise You

The business community has embraced Voice over Internet Protocol as the accepted standard for exceptional communications. While there are countless benefits to using VoIP as your chosen communications tool, you might be surprised at how much can be done with them. In fact, you might even overlook some of the best features about VoIP!

What Can VoIP Do?
Many of the day-to-day features that you appreciate from your telephone solution can also be used through your VoIP system. They all sound familiar and offer similar services, but it’s the price point that really makes VoIP stand out amongst communications solutions. Furthermore, VoIP goes above and beyond these traditional features to offer even more functionality, though the extent depends on the individual VoIP provider. Aside from hold, call transfer, call forwarding, and call blocking, there are many, many more features that your organization can take advantage of. We’ll go over some of the best.

Outbound Call Control
Your employees need a phone system to conduct business, but they could potentially abuse the privilege, like using the phone for their own personal agenda. You can use outbound call control to make sure this doesn’t happen. This works by limiting which phone numbers can be called through the VoIP system.

Call Recording
As long as you have the other party’s permission, it’s perfectly acceptable to record business calls made by your employees. You might remember calls that you’ve made that were “recorded for quality assurance purposes” or the like. These calls allow businesses to be much more consumer-friendly, as they can be analyzed to determine the effectiveness of procedures and operator effectiveness. VoIP solutions often come with these features, allowing organizations to best take advantage of the tools at their disposal.

Call Blocking
Your business will inevitably receive calls that aren’t welcome, and you can use VoIP to block these before they become too big of a problem. VoIP keeps the calls from even making it to your employees, keeping them from wasting their time and energy on calls that aren’t productive for your business.

Washington Works can help your business implement VoIP. To learn more, reach out to us at 301-571-5040.

Tech Term: Hacker
Is E-Commerce an Option for You?


No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Sunday, November 18 2018
If you'd like to register, please fill in the username, password and name fields.

Captcha Image

Mobile? Grab this Article!

QR-Code dieser Seite

Tag Cloud

Tip of the Week Security Technology Best Practices Cloud Privacy Business Computing Malware Hackers Business Email Network Security Tech Term Software Productivity Internet Hosted Solutions Computer Managed IT Services Backup Mobile Devices Data Backup Data User Tips IT Support Microsoft Ransomware Data Recovery Productivity Google Outsourced IT Efficiency Managed Service Provider IT Services Smartphone Cloud Computing Innovation Workplace Tips Android Encryption Business Continuity Office 365 Data Management Social Media Business Management Windows 10 Hardware Paperless Office Communication Small Business Browser Server Disaster Recovery Bandwidth Save Money Collaboration Government Remote Monitoring Windows 10 BDR Smartphones Infrastructure Tip of the week App Cybersecurity Vulnerability Managed IT Services BYOD Unified Threat Management Phishing Work/Life Balance Facebook Artificial Intelligence Big Data Chrome Virtual Reality Risk Management Healthcare Applications Network Windows Saving Money How To Mobile Device Internet of Things Antivirus SaaS Compliance VoIP Wi-Fi Two-factor Authentication Holiday Hosted Solution IT Management Office Passwords Employer-Employee Relationship Password Politics Maintenance Apps Word Money File Sharing Chromebook Document Management Managed Service Customer Relationship Management Communications Meetings Information Website Automation Mobile Security Botnet Automobile Smart Technology Alert Health Machine Learning Patch Management Identity Theft Router Samsung Vendor Management Scam Point of Sale Physical Security Twitter Telephone Systems Computing Data loss Blockchain G Suite Gmail Computer Care Regulations Robot How To Firewall Storage VPN Remote Monitoring and Management IoT Tech Support Taxes Recovery Quick Tips Data Security Training Remote Computing Business Technology Remote Workers Hacker Server Management Virtual Private Network Websites HIPAA Solid State Drive Statistics Staffing Geography Instant Messaging Cyber Monday Motherboard Upgrades Processors Lenovo Licensing Search Managing Stress Help Desk Mouse Identity Digital Mail Merge Cybercrime Fleet Tracking Cost Management Users Cabling WannaCry Shortcut Administrator Microsoft Excel Screen Reader Customer Service VoIP Techology Law Enforcement CCTV Electronic Health Records SharePoint Hard Disk Drive Bluetooth High-Speed Internet Finance Upgrade Firefox Superfish Webcam Professional Services Monitoring Cooperation Enterprise Content Management Bookmarks Tablet Cortana Black Market Spyware Address Asset Tracking Hotspot Assessment Education Wireless Emoji Monitors MSP Human Error Smart Tech Spam Crowdsourcing Avoiding Downtime Gadget Management Cyberattacks Downloads IT Technicians WiFi Development Authentication Distributed Denial of Service USB Consulting Unified Threat Management Staff Mobile Device Management Unified Communications Favorites Comparison Travel OneNote Language Internet Exlporer Electronic Medical Records Disaster Heating/Cooling Relocation Cleaning Supercomputer Proactive Permission Connectivity Personal Information Time Management Enterprise Resource Planning Files Multi-Factor Security Mirgation GPS Cables Authorization Managed IT Service Modem Networking Dongle Managed Services Provider User Error Update Bring Your Own Device Project Management Specifications Augmented Reality Motion Sickness Employee-Employer Relationship Computing Infrastructure Value Legal Uninterrupted Power Supply Servers Private Cloud Google Calendar YouTube Downtime IT Budget Test Permissions Network Management Mobile Read Only Managed IT Office Tips Tracking Wires Employees Break Fix Cookies IBM Social Notifications Web Server Service Level Agreement E-Commerce Printer Wearable Technology Error Vulnerabilities Conferencing Black Friday Social Networking The Internet of Things IT Solutions Analytics Alerts Sports Company Culture Legislation Chatbots Virtualization Microsoft Office Settings Digital Payment WPA3 Fraud Star Wars Gadgets Budget Computer Repair IT Support Touchscreen IT Consultant Corporate Profile Outlook Zero-Day Threat Dark Web Nanotechnology Google Drive Cameras Utility Computing Features Access Control IP Address Miscellaneous Regulation Backup and Disaster Recovery Mobile Office Domains Public Speaking CrashOverride Presentation Hiring/Firing Lithium-ion battery Emergency Fun Wireless Technology 5G Safety Marketing Printers RMM Hard Drives Competition