301-571-5040    Get SUPPORT

Washington Works Blog

Here Are Some VoIP Features That May Surprise You

Here Are Some VoIP Features That May Surprise You

The business community has embraced Voice over Internet Protocol as the accepted standard for exceptional communications. While there are countless benefits to using VoIP as your chosen communications tool, you might be surprised at how much can be done with them. In fact, you might even overlook some of the best features about VoIP!

What Can VoIP Do?
Many of the day-to-day features that you appreciate from your telephone solution can also be used through your VoIP system. They all sound familiar and offer similar services, but it’s the price point that really makes VoIP stand out amongst communications solutions. Furthermore, VoIP goes above and beyond these traditional features to offer even more functionality, though the extent depends on the individual VoIP provider. Aside from hold, call transfer, call forwarding, and call blocking, there are many, many more features that your organization can take advantage of. We’ll go over some of the best.

Outbound Call Control
Your employees need a phone system to conduct business, but they could potentially abuse the privilege, like using the phone for their own personal agenda. You can use outbound call control to make sure this doesn’t happen. This works by limiting which phone numbers can be called through the VoIP system.

Call Recording
As long as you have the other party’s permission, it’s perfectly acceptable to record business calls made by your employees. You might remember calls that you’ve made that were “recorded for quality assurance purposes” or the like. These calls allow businesses to be much more consumer-friendly, as they can be analyzed to determine the effectiveness of procedures and operator effectiveness. VoIP solutions often come with these features, allowing organizations to best take advantage of the tools at their disposal.

Call Blocking
Your business will inevitably receive calls that aren’t welcome, and you can use VoIP to block these before they become too big of a problem. VoIP keeps the calls from even making it to your employees, keeping them from wasting their time and energy on calls that aren’t productive for your business.

Washington Works can help your business implement VoIP. To learn more, reach out to us at 301-571-5040.

Tech Term: Hacker
Is E-Commerce an Option for You?
 

Comments

No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Guest
Thursday, April 18 2019
If you'd like to register, please fill in the username, password and name fields.

Captcha Image

Mobile? Grab this Article!

QR-Code dieser Seite

Tag Cloud

Tip of the Week Security Technology Best Practices Business Computing Cloud Productivity Privacy Malware Hackers Network Security Business Email Software Tech Term Internet Hosted Solutions Data Data Backup IT Support Data Recovery Computer User Tips Google Mobile Devices Efficiency IT Services Ransomware Innovation Backup Managed IT Services Microsoft Business Management Hardware Cloud Computing Small Business Productivity Workplace Tips Outsourced IT Managed IT Services Managed Service Provider Collaboration Paperless Office Android Smartphone Encryption Business Continuity Communication Office 365 Upgrade Remote Monitoring Phishing Windows 10 Social Media Server Save Money Browser Smartphones Windows 10 Communications Disaster Recovery Data Management Passwords Bandwidth Cybersecurity Government Holiday Employer-Employee Relationship VoIP Windows Compliance Vulnerability Apps IT Management App Managed Service Information Quick Tips Healthcare Business Technology Artificial Intelligence BYOD Saving Money Chrome Unified Threat Management Work/Life Balance BDR Document Management Facebook Infrastructure Tip of the week Automation Internet of Things Wi-Fi Risk Management Antivirus Scam How To Network Blockchain Mobile Device SaaS Microsoft Office VPN Customer Relationship Management Maintenance Big Data Word Analytics Hosted Solution Office Password Politics Applications Money File Sharing Chromebook Virtual Reality Two-factor Authentication Vendor Management Automobile Employees Alert Remote Workers Health Machine Learning Tech Support Data loss Gmail Company Culture Identity Theft Networking Point of Sale Regulations Hacker How To Samsung Electronic Medical Records Storage Physical Security Twitter IoT Telephone Systems Data Security G Suite Computing Server Management Website Professional Services Private Cloud Computer Care Settings Virtual Private Network Robot Firewall Access Control HIPAA Taxes Downtime Management Recovery Social Training Remote Computing Mobile Security Websites Wireless Smart Technology Mobile Device Management Proactive Meetings Tablet Botnet Bring Your Own Device Patch Management Router Remote Monitoring and Management Internet Exlporer Webcam Augmented Reality Service Level Agreement E-Commerce Disaster Heating/Cooling Database Comparison Wires Language Time Management Notes Multi-Factor Security Mirgation Education Vulnerabilities Conferencing Cortana Black Market Connectivity Crowdsourcing Procurement User Error Gadget IBM Emoji Managed IT Service Modem WPA3 RMM Computing Infrastructure Value The Internet of Things Utility Computing Features Uninterrupted Power Supply Servers Voice over Internet Protocol Specifications WiFi Zero-Day Threat Network Management PowerPoint Google Calendar Relocation Cleaning Gadgets Budget Geography Instant Messaging YouTube Permissions Travel Personal Information Security Cameras Printer Wearable Technology Managing Stress Help Desk Managed IT Break Fix Cookies Supercomputer Fleet Tracking Operating System Alerts Electronic Health Records Update Net Neutrality Black Friday Social Networking GPS Backup and Disaster Recovery Monitoring IT Support Touchscreen Legal Virtual Assistant Legislation Chatbots Users High-Speed Internet Finance Fraud Star Wars Motion Sickness Google Drive Printing Customer Service Enterprise Content Management Bookmarks Corporate Profile Outlook Dark Web Nanotechnology IT Budget Asset Tracking Tech Terms Licensing Web Server Cyberattacks Solid State Drive Statistics Windows 7 Cyber Monday Motherboard Office Tips Tracking MSP Human Error Lenovo Notifications USB Consulting Cabling Sports Software as a Service Mouse Identity Error Development Authentication Digital Mail Merge IT Solutions Cost Management Theft VoIP Techology Computer Repair Remote Worker SharePoint IT Consultant Spam Unified Communications Favorites WannaCry Shortcut Virtualization Microsoft Excel Screen Reader Digital Payment OneNote Cooperation Cameras Enterprise Resource Planning Files Hard Disk Drive Bluetooth Permission Firefox Superfish Dongle Managed Services Provider Search Wasting Time Staffing Cables Authorization Spyware Address Upgrades Processors Hotspot Assessment Employee-Employer Relationship Avoiding Downtime ROI Downloads IT Technicians Project Management Monitors Smart Tech Cybercrime Financial Unified Threat Management Staff Law Enforcement CCTV Mobile Read Only Distributed Denial of Service Administrator Test CrashOverride 5G Wireless Technology Printers Safety Marketing Emergency Hiring/Firing Competition IP Address Regulation Fun Miscellaneous Mobile Office Domains Hard Drives Transportation Public Speaking Presentation Lithium-ion battery