301-571-5040    Get SUPPORT

Washington Works Blog

Here Are Some VoIP Features That May Surprise You

Here Are Some VoIP Features That May Surprise You

The business community has embraced Voice over Internet Protocol as the accepted standard for exceptional communications. While there are countless benefits to using VoIP as your chosen communications tool, you might be surprised at how much can be done with them. In fact, you might even overlook some of the best features about VoIP!

What Can VoIP Do?
Many of the day-to-day features that you appreciate from your telephone solution can also be used through your VoIP system. They all sound familiar and offer similar services, but it’s the price point that really makes VoIP stand out amongst communications solutions. Furthermore, VoIP goes above and beyond these traditional features to offer even more functionality, though the extent depends on the individual VoIP provider. Aside from hold, call transfer, call forwarding, and call blocking, there are many, many more features that your organization can take advantage of. We’ll go over some of the best.

Outbound Call Control
Your employees need a phone system to conduct business, but they could potentially abuse the privilege, like using the phone for their own personal agenda. You can use outbound call control to make sure this doesn’t happen. This works by limiting which phone numbers can be called through the VoIP system.

Call Recording
As long as you have the other party’s permission, it’s perfectly acceptable to record business calls made by your employees. You might remember calls that you’ve made that were “recorded for quality assurance purposes” or the like. These calls allow businesses to be much more consumer-friendly, as they can be analyzed to determine the effectiveness of procedures and operator effectiveness. VoIP solutions often come with these features, allowing organizations to best take advantage of the tools at their disposal.

Call Blocking
Your business will inevitably receive calls that aren’t welcome, and you can use VoIP to block these before they become too big of a problem. VoIP keeps the calls from even making it to your employees, keeping them from wasting their time and energy on calls that aren’t productive for your business.

Washington Works can help your business implement VoIP. To learn more, reach out to us at 301-571-5040.

Tech Term: Hacker
Is E-Commerce an Option for You?


No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Tuesday, September 25 2018
If you'd like to register, please fill in the username, password and name fields.

Captcha Image

Mobile? Grab this Article!

QR-Code dieser Seite

Tag Cloud

Tip of the Week Security Technology Best Practices Privacy Cloud Business Computing Malware Email Hackers Tech Term Software Business Network Security Internet Backup Hosted Solutions Mobile Devices Computer Managed IT Services IT Support User Tips Microsoft Data Ransomware Productivity Productivity Google Data Backup Data Recovery IT Services Smartphone Workplace Tips Efficiency Android Managed Service Provider Cloud Computing Outsourced IT Data Management Business Continuity Office 365 Innovation Social Media Windows 10 Hardware Paperless Office Communication Small Business Encryption Browser Save Money Business Management Disaster Recovery Remote Monitoring Work/Life Balance Facebook Server App Cybersecurity Smartphones Bandwidth Artificial Intelligence Government Unified Threat Management Phishing BYOD Infrastructure Tip of the week Money Antivirus Chromebook Applications Big Data Network Windows Vulnerability BDR Virtual Reality Managed IT Services IT Management Risk Management Internet of Things Saving Money How To Holiday Compliance Collaboration Word VoIP SaaS Wi-Fi Two-factor Authentication Managed Service Chrome Windows 10 Hosted Solution Passwords Healthcare File Sharing Employer-Employee Relationship Document Management Password Apps Customer Relationship Management Vendor Management Scam Mobile Security Automobile Machine Learning Website Data loss Smart Technology Mobile Device Automation Identity Theft How To Point of Sale Alert VPN Router Telephone Systems G Suite Maintenance Health Quick Tips Data Security Server Management Business Technology Blockchain Gmail Computer Care Samsung Virtual Private Network Firewall Politics Taxes Physical Security Twitter Regulations Computing Information Storage IoT Training Websites Office Robot Tech Support HIPAA Hacker Recovery Botnet Remote Computing Patch Management CCTV Virtualization USB Consulting Mouse Identity Administrator Computer Repair Development Law Enforcement Cost Management OneNote Disaster Heating/Cooling SharePoint Unified Communications Microsoft Excel Screen Reader Webcam Cooperation Education Upgrades Enterprise Resource Planning Processors Files Search Proactive Time Management Hotspot Gadget Assessment Dongle Managed Services Provider Tablet Cables Networking Employee-Employer Relationship Uninterrupted Power Supply Servers Downloads IT Technicians Upgrade WiFi Bring Your Own Device Smart Tech Unified Threat Management Staff Relocation Cleaning Mobile Read Only YouTube Distributed Denial of Service Travel Remote Monitoring and Management Network Management Language Internet Exlporer Wireless Cortana Service Level Agreement Black Market E-Commerce Managed IT Comparison Spam Supercomputer Wires Emoji Remote Workers Multi-Factor Security Mirgation GPS Vulnerabilities Crowdsourcing Analytics Connectivity Mobile Device Management User Error Private Cloud Company Culture Settings Managed IT Service Modem Motion Sickness WPA3 IT Support Touchscreen Computing Infrastructure Value Utility Computing Features Corporate Profile Outlook Specifications Downtime IT Budget Electronic Medical Records Google Drive Solid State Drive Statistics Google Calendar Office Tips Tracking Personal Information Geography Lenovo Permissions Web Server Printer Wearable Technology Error Augmented Reality Managing Stress Help Desk Digital Mail Merge Break Fix Cookies Update Fleet Tracking Cabling Alerts IT Consultant Electronic Health Records WannaCry Shortcut Black Friday Social Networking Digital Payment Legal VoIP Techology Professional Services Monitoring Hard Disk Drive Bluetooth Legislation Chatbots IBM High-Speed Internet Firefox Superfish Fraud Star Wars Cameras Access Control Communications The Internet of Things Staffing Social Enterprise Content Management Notifications Spyware Address Dark Web Nanotechnology Meetings Asset Tracking Licensing Microsoft Office IT Solutions Management Cyberattacks Monitors Cyber Monday Gadgets Motherboard Cybercrime Budget Sports MSP Avoiding Downtime Competition Hard Drives CrashOverride IP Address Users Miscellaneous Customer Service Emergency Mobile Office Domains Public Speaking Printers Presentation Hiring/Firing Lithium-ion battery Wireless Technology 5G Fun Regulation Safety Marketing