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Washington Works Blog

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Cloud Can Cover Most of Your Business Needs

Cloud Can Cover Most of Your Business Needs

The traditional computing structure has been under siege by cloud computing for the past several years. More businesses than ever are seeing the value in cloud-hosted applications and infrastructure, and while that may not be a huge surprise, the perceptions that the cloud can solve any of your organizational computing problems depend largely on the needs of that endeavor. Today, we will take a look at successful small business cloud strategies and tell you why they find success.

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Tech Term: Protocol

Tech Term: Protocol

Computers use quite a lot of different types of protocol to function. In particular, the Internet takes advantage of protocol to a great degree. You might recognize terms like Hypertext Transfer Protocol Secure, Transmission Control Protocol/Internet Protocol, File Transfer Protocol, Internet Message Protocol, and Post Office Protocol. But what exactly is protocol, and why is it important?

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Some Providers are Offering Blockchain as a Service

Some Providers are Offering Blockchain as a Service

There’s a big risk associated with implementing any new technology solution for your organization. For one, it’s difficult to know how a specific solution will run without first implementing it. This leads many businesses to avoid implementing a new solution for fear that it won’t be worth the investment. On the other hand, if they fail to implement a new solution, they could potentially lose out on valuable new tools they could use to succeed. How can you get around this issue?

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Reexamining Meltdown and Spectre

Reexamining Meltdown and Spectre

It’s been about a year and a half since the Meltdown and Spectre exploits became publicly known. While patches and updates were administered to reduce their threat, they continue to linger on in a less serious capacity. Of course, this doesn’t mean that the threat has entirely been neutered--you still want to know what these threats do and whether or not you’re safe from them.

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Tip of the Week: Keep Employees Off of Distracting Websites

Tip of the Week: Keep Employees Off of Distracting Websites

As incredible a tool as the Internet truly is, for every website that is beneficial to the workplace, there is another that is certainly the opposite. Naturally, it is these sites that your employees would most likely want to visit if left to their own devices. Sometimes, the best course of action is to remove the temptation and block these websites. For this week’s tip, we’ll talk about a few ways to do so.

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Should High-Speed Internet Access Be a Luxury?

Should High-Speed Internet Access Be a Luxury?

With so many new technologies being introduced and innovation at the highest levels in human history, you’d think that ubiquitous access to bandwidth Internet would be high on the list of the priorities of ISPs and for residents of every jurisdiction. This doesn’t seem to be the case. With the disparity between urban and rural bandwidth Internet offerings growing by the day, we look at the causes of the gap and how companies plan on getting Internet access to people in areas where the population may be low.

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Clearing Up Some Chromebook Confusion

Clearing Up Some Chromebook Confusion

Chromebooks might be simple, but they aren’t as limited as you might think they are. They might have once been limited, but more recent models are much more capable of accomplishing just as much, if not more, than any of their previous iterations. Here are some of the most common misconceptions that people have about Chromebooks.

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Do You Know All the Things an MSP Can Do?

Do You Know All the Things an MSP Can Do?

It’s a fact that most businesses today are rolling out technology as a part of their strategic plan to improve productivity and make their business more efficient. The more technology your organization relies on, the more crucial it is to get comprehensive IT support for that IT.

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Tech Term: Safe Mode

Tech Term: Safe Mode

Sometimes it can be hard to diagnose a problem with your PC. While it might not be something system-breaking, it’s still important to find the root of an issue before it becomes a major problem. One of the best ways to diagnose an issue with your computer is by logging in using Safe Mode. We’ll talk about when and how you can use Safe Mode to your computer’s benefit.

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Which Management Software Is Right for Your Business?

Which Management Software Is Right for Your Business?

On the surface, you might think that customer relationship management (CRM) and enterprise resource planning (ERP) are the same exact thing. However, they both have very specific niches for a business--particularly when it comes to managing organizational assets and interactions with consumers. Here are some of the specific situations in which you’ll find these solutions helpful.

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The G Suite Just Got Smarter

The G Suite Just Got Smarter

With the recent overhaul of Google’s G Suite productivity software products comes a new way to keep your business’ data secure. We’ll go over some of the major changes introduced in the updates, including the integration of artificial intelligence.

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Knowing, and Planning For, Your Organization’s Compliance Burden

Despite what detractors say, regulations are in place for good reason. They typically protect individuals from organizational malfeasance. Many of these regulations are actual laws passed by a governing body and cover the entire spectrum of the issue, not just the data involved. The ones that have data protection regulations written into them mostly deal with the handling and protection of sensitive information. For organizations that work in industries covered by these regulations there are very visible costs that go into compliance. Today, we look at the costs incurred by these organizations as a result of these regulations, and how to ascertain how they affect your business.

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Don’t Get Your Hopes Up about 5G Yet

Don’t Get Your Hopes Up about 5G Yet

There’s no getting around it: technology has spoiled us. We have had access to 4G mobile data speeds since 2009, and we’re already clamoring for the next thing. While 5G has been in development for some time now, it will likely be quite a while before it is available for common use. Here, we examine why 5G is likely going to take at least a few more years to arrive.

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Tip of the Week: Better Understand BYOD

Tip of the Week: Better Understand BYOD

There are a lot of benefits to implementing a Bring Your Own Device policy for your business. Firstly, people will be able to use the devices that they’ve purchased, and have grown accustomed to, for work. Moreover, many times they can access company information with the use of easy-to-use mobile apps, providing them with more opportunities to be productive. In fact, many organizations that install a BYOD policy see the majority of their workforce work more, which creates more opportunities for revenue growth, and ultimately, higher profitability of the endeavor.

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Managed IT Services Is a Solid Solution for Saving Money

Managed IT Services Is a Solid Solution for Saving Money

How much money does your business waste on managing its technology solutions? You might be surprised by the answer to this question. Depending on the way that your organization takes advantage of technology, you’ll have different needs than other businesses, but no matter what kind of organization you manage, it’s critical that you try to get the best return on investment for your solutions.

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Unified Communications Boosts Organizational Collaboration

Unified Communications Boosts Organizational Collaboration

Communication is one of the most important parts of running an organization, and this is especially true for smaller organizations that need to work closely in order to make progress. Today’s collaborative workplace is dependent on people understanding a unified message and working to succeed in that endeavor. To this end, a unified communications strategy can be extremely helpful.

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Are You Ready to Adapt to Network Security Changes?

Are You Ready to Adapt to Network Security Changes?

Humankind has always adapted and improved technology to make life easier, starting all the way back at fire and the wheel. Nowadays, our approach to making life easier through technology is centered around productivity and security - if we can accomplish more than before in the same amount of time, without worrying that it will be stolen, we’re happy.

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Tech Term: Content Management System

Tech Term: Content Management System

In some situations, competition is good for a business; and, for others, it can be terrible. As marketing, and specifically online marketing becomes more imperative for the success of every organization, all the content that is created for this purpose has to be managed. For this week’s technology term, we take a look at the different kinds of content management services (CMS) and what they do to make managing your organization’s content simpler.

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Can You Stay Compliant While Using the Cloud?

Can You Stay Compliant While Using the Cloud?

One of the inevitabilities of working with the cloud is that you have to face a tough question; what kind of compliance requirements are there for cloud-based data? If you’re storing data for your business in a cloud-based environment, it becomes your responsibility to know where and how this data is stored--particularly if you’re not the one doing the actual cloud hosting. How do you maintain compliance when you seemingly have so little control over how your computing platform is managed and maintained?

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Cyberbullying is a Serious Issue Everywhere

Cyberbullying is a Serious Issue Everywhere

As technology has evolved, so have our capabilities of using it. While this has led to great improvements in how we can live our lives, it has also made it much easier for us to torment and harass one another. This is a huge problem, and growing, so it is important to know how to take a stand against it - both at home, and in the workplace.

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