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Washington Works Blog

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Knowing, and Planning For, Your Organization’s Compliance Burden

Despite what detractors say, regulations are in place for good reason. They typically protect individuals from organizational malfeasance. Many of these regulations are actual laws passed by a governing body and cover the entire spectrum of the issue, not just the data involved. The ones that have data protection regulations written into them mostly deal with the handling and protection of sensitive information. For organizations that work in industries covered by these regulations there are very visible costs that go into compliance. Today, we look at the costs incurred by these organizations as a result of these regulations, and how to ascertain how they affect your business.

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Don’t Get Your Hopes Up about 5G Yet

Don’t Get Your Hopes Up about 5G Yet

There’s no getting around it: technology has spoiled us. We have had access to 4G mobile data speeds since 2009, and we’re already clamoring for the next thing. While 5G has been in development for some time now, it will likely be quite a while before it is available for common use. Here, we examine why 5G is likely going to take at least a few more years to arrive.

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Tip of the Week: Better Understand BYOD

Tip of the Week: Better Understand BYOD

There are a lot of benefits to implementing a Bring Your Own Device policy for your business. Firstly, people will be able to use the devices that they’ve purchased, and have grown accustomed to, for work. Moreover, many times they can access company information with the use of easy-to-use mobile apps, providing them with more opportunities to be productive. In fact, many organizations that install a BYOD policy see the majority of their workforce work more, which creates more opportunities for revenue growth, and ultimately, higher profitability of the endeavor.

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Managed IT Services Is a Solid Solution for Saving Money

Managed IT Services Is a Solid Solution for Saving Money

How much money does your business waste on managing its technology solutions? You might be surprised by the answer to this question. Depending on the way that your organization takes advantage of technology, you’ll have different needs than other businesses, but no matter what kind of organization you manage, it’s critical that you try to get the best return on investment for your solutions.

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Unified Communications Boosts Organizational Collaboration

Unified Communications Boosts Organizational Collaboration

Communication is one of the most important parts of running an organization, and this is especially true for smaller organizations that need to work closely in order to make progress. Today’s collaborative workplace is dependent on people understanding a unified message and working to succeed in that endeavor. To this end, a unified communications strategy can be extremely helpful.

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Are You Ready to Adapt to Network Security Changes?

Are You Ready to Adapt to Network Security Changes?

Humankind has always adapted and improved technology to make life easier, starting all the way back at fire and the wheel. Nowadays, our approach to making life easier through technology is centered around productivity and security - if we can accomplish more than before in the same amount of time, without worrying that it will be stolen, we’re happy.

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Tech Term: Content Management System

Tech Term: Content Management System

In some situations, competition is good for a business; and, for others, it can be terrible. As marketing, and specifically online marketing becomes more imperative for the success of every organization, all the content that is created for this purpose has to be managed. For this week’s technology term, we take a look at the different kinds of content management services (CMS) and what they do to make managing your organization’s content simpler.

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Can You Stay Compliant While Using the Cloud?

Can You Stay Compliant While Using the Cloud?

One of the inevitabilities of working with the cloud is that you have to face a tough question; what kind of compliance requirements are there for cloud-based data? If you’re storing data for your business in a cloud-based environment, it becomes your responsibility to know where and how this data is stored--particularly if you’re not the one doing the actual cloud hosting. How do you maintain compliance when you seemingly have so little control over how your computing platform is managed and maintained?

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Cyberbullying is a Serious Issue Everywhere

Cyberbullying is a Serious Issue Everywhere

As technology has evolved, so have our capabilities of using it. While this has led to great improvements in how we can live our lives, it has also made it much easier for us to torment and harass one another. This is a huge problem, and growing, so it is important to know how to take a stand against it - both at home, and in the workplace.

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How to Fire Stress from Your Business

How to Fire Stress from Your Business

Stress is a reality of everyday life, especially in the workplace. Of course, different people find different things to be stressful, as well. Here, we’ll review some of the biggest sources of stress to be found in an office environment, and what some of the effects of this stress can be.

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Gmail Gets Better with Chrome Extensions

Gmail Gets Better with Chrome Extensions

Google has contributed many useful applications and utilities to the average computer user, but one of the biggest standalone contributions that Alphabet, Inc. has made is Gmail, its email program. While this communications tool is comprehensive on its own, it only becomes more useful when paired with the right extensions. Today, we’ll review some of the ones that can best help you boost and sustain high levels of productivity.

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Mobile Computing Works to Boost Productivity

Mobile Computing Works to Boost Productivity

Mobile technology is allowing businesses to make great strides in the way that they conduct their operations, but one of the key reasons why it has been so helpful is that it decreases their costs considerably. Thanks to developments in the way that mobile technology works, it can be fit into pretty much any business model, all the while improving your return on investment for your expensive technology solutions.

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Tech Term: Encryption

Tech Term: Encryption

Your business’ data is often quite sensitive, which is why the professional world employs cryptology to keep it secure while it’s in transit. In terms of computing systems, this is called encryption. It’s the ideal way to secure important assets when you send or store information.

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Managing Your Software Requires Three Actions

Managing Your Software Requires Three Actions

It’s imperative that your organization’s software is managed properly. If you can’t do this, then your operations can suffer in the long run. While this might sound like a lot of work, software management isn’t as difficult as it sounds if you break it down into compartmentalized tasks. Ultimately, you can group it into three major steps: leveraging available assets, testing strategies, and understanding the software.

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Get Rid of Those Filing Cabinets with Document Management

Get Rid of Those Filing Cabinets with Document Management

The file cabinet. It may be a staple of the office, but boy can they be a pain in the neck. Every file needs to be printed and collated only to be filed in a dingy file cabinet with the off chance that it will ever be needed again. For businesses that have a lot of paper filed away, a document management system can go a long way toward modernizing your organization, and providing a access-controlled database where you can find any file in seconds.

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Tech Term: Bits and Bytes

Tech Term: Bits and Bytes

Running a business sometimes requires attention to very minute details, and some things must be measured in order to achieve optimal efficiency. You’ve likely heard the terms bits and bytes used regarding data storage or transfer, but do you know what the difference is between them? Today’s tech term is dedicated to this explanation.

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Can Hosted VoIP Be a Game Changer for Your Business?

Can Hosted VoIP Be a Game Changer for Your Business?

Many business transactions may be moving away from the telephone, but it is still a must-have for any business. Not everyone is Internet-savvy after all. Nowadays, there are plenty of telephone options out there, but only one carries no upfront hardware costs or a exorbitant fee structure: Hosted VoIP. Today, we will take a look at the benefits of cloud hosted VoIP, and how to get one working for your business today.

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Why You Need to Be Familiar with Your SLAs

Why You Need to Be Familiar with Your SLAs

Normal. Usual. Typical. When your business is going well, it all feels “normal”. When you are faced with a major technology problem, however, it can trigger a series of catastrophic issues that interrupt, or in some cases destroy, the equilibrium reached when things are going as they should. This peace of mind is the main reason many businesses owners like you have chosen to sign a service level agreement (SLA) with an outsourced IT provider. Keeping everything “normal” can keep profit rolling in. Today we look behind the SLA to show you how it works to protect your business’ normal.

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Tech Terminology: USB-C

Tech Terminology: USB-C

We often take for granted that people know what we are talking about when we talk about popular connectors, but really how do these systems work? For this week’s tech term, we are going to take a look at something we all have used and probably are actively using: the Universal Serial Bus (USB). We will take a look at the origins of this technology, the development of it, and how it is being used today.

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How to Keep the Time Spent Dealing with Vendors Manageable

How to Keep the Time Spent Dealing with Vendors Manageable

Let’s face it--you waste countless hours on the phone dealing with vendors for all of your business needs. Whether it’s a new software solution or hardware component, you’ll have to go through someone to get it, whether it’s a big retailer like Amazon or your local Mom and Pop computer store but working with your vendors has several unforeseen costs that you might not even know exist.

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