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Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Forgot Your Wi-Fi Password? Here’s How to Find It

Tip of the Week: Forgot Your Wi-Fi Password? Here’s How to Find It

You might know your Wi-Fi password, but can you tell your new staff members, guests, and clients, what it is off the top of your head? If you don’t write your password down, or store it somewhere that’s easily accessible, it can be difficult to remember; especially if it’s long and complex like it should be. Thankfully, if you already have a computer connected to the network, you can easily find out what your Wi-Fi password is.

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Alert: Acer Breach Compromised Customer Credit Cards

Alert: Acer Breach Compromised Customer Credit Cards

Users of Acer’s online store between May 12th, 2015, and April 28th, 2016, may be in for a rude awakening. Acer may be attempting to contact you to relay that your credit card’s credentials have been lifted by hackers. The breach in question resulted in 34,500 customers having their credentials stolen, including the user’s name, address, credit card number, expiration date, and security code.

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Why Industry Leaders are Taking a Second Look at Cloud-Based Security Solutions

Why Industry Leaders are Taking a Second Look at Cloud-Based Security Solutions

Cloud computing may be a great asset to your business, but there are still plenty of executives that remain quite reluctant about implementing it. One of the big reasons is that security breaches are often covered with high exposure on the news, and this makes it seem like the cloud isn’t a good way to store sensitive data. Now, however, cloud computing security has reached a high point, and you can bet that the cloud has ways of enhancing IT security for your business, too.

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Tip of the Week: Separate Your Facebook Timeline From What You Share on Your News Feed

Tip of the Week: Separate Your Facebook Timeline From What You Share on Your News Feed

Have you ever encountered something that you thought was interesting on social media, and you wanted to share it with your friends? Before, sharing a link or a story would also slap a status update on your Facebook profile, for all of the world to see. Now, however, Facebook offers an alternative, in the form of sharing a post on the News Feed without also posting it to your timeline.

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Man Responsible for 27 Million Facebook Spam Messages Finally Nabbed

Man Responsible for 27 Million Facebook Spam Messages Finally Nabbed

Cyber security professionals and Internet users rejoice, for the “Spam King,” Sanford Wallace, has finally been sentenced for his longtime use of stolen Facebook credentials to spam other users. Between 2008 and 2009, he had stolen credentials for Facebook accounts, and then used the accounts to send credential-stealing web links. Now, he gets to spend the next two and a half years in prison, and pay an oddly-specific fine of $310,629.

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Ransomware: A Hated Malware With an Intriguing Past

Ransomware: A Hated Malware With an Intriguing Past

The short, yet devastating, history of ransomware is littered with what amounts to individual horror stories. As you may well know, ransomware, is a particularly devious and potentially devastating strain of malware that, when enacted, locks a computer’s files down so that the user can’t access them. In their stead, a message is relayed that instructs them to contact a third party to pay a ransom for access to the files. This is where the threat gets its name.

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Tip of the Week: 4 Steps to Quickly Troubleshoot Your Internet Connection

Tip of the Week: 4 Steps to Quickly Troubleshoot Your Internet Connection

There’s a special kind of frustration that accompanies a dropped Internet connection. In such dire times, try these four troubleshooting tips before hitting the panic button.

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An Astounding 50% of IT Projects End in Failure

An Astounding 50% of IT Projects End in Failure

How did your last major IT initiative turn out? Were you able to get what you wanted implemented in an orderly fashion, or did it fail to provide a return on investment? You might be surprised to hear that half of the IT projects implemented by businesses ultimately wind up as a failure, and these numbers have been increasing over the past several years.

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How to Address the Top 3 Employee Concerns About the Cloud

How to Address the Top 3 Employee Concerns About the Cloud

The cloud is a great technology that’s changing the face of the business environment, but like every new innovation, there will always be those who are opposed to the cloud, and they can put your business in a precarious situation. Here are three ways that you can convince your team that cloud computing is the way to go, and that it’s a great way to take advantage of modern technology solutions.

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Tip of the Week: 6 Tips to Becoming a Morning Person

Tip of the Week: 6 Tips to Becoming a Morning Person

If you’ve ever tried to wake up before 6:00am, you know how difficult it can be. Crawling out of bed can be pure torture, and the thought of working for another eight, ten, or even twelve hours can be soul-crushing. Despite how difficult it can be to wake up, getting out of bed early and starting your day on a positive note can set the tone for your entire workday. Here are six ways that you can make your mornings less painful and build a productive routine.

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