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Washington Works Blog

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Your Debit Card Chip and PIN Won’t Save You From This ATM Scam

Your Debit Card Chip and PIN Won’t Save You From This ATM Scam

Do you remember how your bank issued you a new debit or credit card with a built-in, security-enhancing chip? There are now ATMs specially designed for use with these chips. Unfortunately, the same technology that was originally meant to secure your finances can also be used against you in the form of fraudulent cash withdrawals.

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Tip of the Week: 4 Reasons Why “Dumb” Phones are Smart for Business

Tip of the Week: 4 Reasons Why “Dumb” Phones are Smart for Business

The benefits of utilizing smartphones in the workplace are many and obvious. Yet, it may be in the best interests of some companies to ban smartphones altogether, and instead go with older-model flip phones. As counterproductive as this sounds, more companies are saying “out with the new in with the old.”

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3 Strong Incentives to Get Your Office’s Computer Hardware Organized

3 Strong Incentives to Get Your Office’s Computer Hardware Organized

Businesses rely on hardware, like workstations, servers, mobile devices, and more, to keep operations moving forward. However, managing these knowledge-intensive machines can demand time and resources that are finite for SMBs. If you’re challenged by the management and deployment of hardware, let us guide you through the process of doing so.

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Can an Emoji Smiley Face Bring Down Your Network?

Can an Emoji Smiley Face Bring Down Your Network?

Technology grows more mobile with each passing moment, and emojis have popped up in places that nobody could have dreamt of. In particular, business communications have experienced a surge of emojis, but how (and why) is this the case? Aren’t emojis unprofessional? Shouldn’t they have no place in the business world? Well, let’s explore this a bit.

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Tip of the Week: Stop Micromanaging and Improve Employee Focus and Collaboration

Tip of the Week: Stop Micromanaging and Improve Employee Focus and Collaboration

With the opportunity to track metrics becoming more readily available for all types of businesses, some organizations invest heavily into time-tracking software and other KPIs that they believe will help their team be more efficient in the workplace. However, this might be having a negative effect on the quality of work being performed. Irv Shapiro, CEO of DialogTech, suggests that, instead of tracking time, employers should be tracking results.

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Some Evil Genius Just Combined the Pyramid Scheme With Ransomware

Some Evil Genius Just Combined the Pyramid Scheme With Ransomware

The ransomware machine keeps moving forward, despite significant opposition. In particular, the ransomware tag-team duo of Petya and Mischa have steamrolled most attempts to block them from accessing critical systems, always finding ways to outsmart security professionals. Now, these ransomwares have adopted a Ransomware as a Service model, which has made significant changes to the way that this ransomware is distributed.

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73% of Businesses Want to Grow, But Only 6% are Investing in New Technologies

73% of Businesses Want to Grow, But Only 6% are Investing in New Technologies

Every business owner needs to understand the pivotal role that technology plays in their business’s growth. However, many companies just aren’t able to keep up with the latest trends and developments. When this happens, they miss out on important opportunities to grow, and when an organization falls behind the times, they fall out of practice. When they fall out of practice… well, you get the idea.

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Tip of the Week: How to Use Your Chromebook Without the Internet

Tip of the Week: How to Use Your Chromebook Without the Internet

A Chromebook is an inexpensive alternative to laptops that allows users to gain the benefits of mobile computing, without the need for a hefty price tag. The problem that most users have with the Chromebook is that offline use is somewhat limited, due to the nature of the Chrome OS that it uses. Here are some tips to help you get the most out of a limited functionality device like the Chromebook.

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The Top 3 Threats Eliminated By Backing Up Your Data

The Top 3 Threats Eliminated By Backing Up Your Data

Businesses these days practically need to expect disaster, as even the most careful and calculated security practices could result in a data disaster. Some businesses don’t fear for their data enough, and this leads them to neglect planning for threats such as hackers, natural disasters, and user error. As the business owner, you need to stay informed about how best to handle these situations.

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Microsoft Makes Windows 10 Enterprise Affordable for SMBs By Charging Monthly

Microsoft Makes Windows 10 Enterprise Affordable for SMBs By Charging Monthly

Businesses used to paying up front for Windows may be surprised to learn that the newest offering by Microsoft, Windows 10 Enterprise edition, will have a monthly charge. For some organizations, this move may be enough for them to rethink how they buy and manage their software.

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