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Washington Works Blog

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Touch Keyboard Capabilities in All Windows 10 Devices

Tip of the Week: Touch Keyboard Capabilities in All Windows 10 Devices

Special text characters are an integral part of typing. For the most part, however, they are not something that your normal, run-of-the-mill keyboard or laptop keypad is able to access easily. Luckily, for Windows 10 users, there is a shortcut that allows you to access all sorts of special characters.

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Have You Lost Control Of Your Network?

Have You Lost Control Of Your Network?

There are some tasks that are essential to the health of your business’ network. For example, you need to make sure that you are engaging in regular network management activities. Do you know what this task entails?

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Are You Prepared For Incoming Threats To Your Systems?

Are You Prepared For Incoming Threats To Your Systems?

It doesn’t matter if you’re a small business, a large enterprise, or if you're in a rural town, or a larger city. You still have to worry about the security of your data and the integrity of your infrastructure. Thankfully, there are services out there that allow even small businesses to leverage powerful, enterprise-level tools for maximum network security. The most valuable of all is perhaps the Unified Threat Management (UTM) tool.

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Tip of the Week: Practices to Improve Time Management

Tip of the Week: Practices to Improve Time Management

If there’s any experience that’s universally shared by the modern worker, it’s the sensation that there aren’t enough hours in the day. Fortunately, there are some habits that can be developed that can help to mitigate these feelings by enhancing productivity. For this week’s tip, we’ll discuss some of these practices to help boost your office’s time management capabilities.

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On A Scale of "Um...?" To "Safe," How Well Managed Is Your Data?

On A Scale of "Um...?" To "Safe," How Well Managed Is Your Data?

Putting together your workforce is something that requires painstaking attention to detail. You found workers who are willing to work as hard as possible to further your organization’s goals. Yet, you have to remember that even the most perfect employees are still human, and that they can make mistakes and can put the organization’s data at risk. User error is a common problem, and it is one of the most important things to keep in mind while you set up your information systems.

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Your Business’ Next Great Addition: Voice over Internet Protocol

Your Business’ Next Great Addition: Voice over Internet Protocol

How does your business communicate? If you are relying on a telephone solution that isn’t optimized to fit the specific needs of your business, you may be hindering your ability to stay efficient and cost-effective.

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Tip of the Week: 3 Google Drive Tips You May Not Have Heard Of

Tip of the Week: 3 Google Drive Tips You May Not Have Heard Of

If you use Google Drive as your preferred cloud provider, you know that it’s a dynamic service that offers everything from word processing to spreadsheets to file storage. However, there are many other ways to use Google Drive that you may not even be aware of. Here are three secret tips that can help you get a little more value out of Google Drive.

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3 Ways Remote Monitoring Helps Businesses

3 Ways Remote Monitoring Helps Businesses

It’s time to face the fact that those times when your technology acts up, you don’t have the time to spare waiting around for the issue to just go away...you need to react. Many small businesses just don’t have the means to maintain an in-house IT resource to solve their problems. What if we can offer you a different solution.

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Solid Vendor Management Leads To Solid Successes

Solid Vendor Management Leads To Solid Successes

In order to function properly, any business will need to procure certain pieces of equipment. Some of this equipment will be specialized to the business’ purpose, while some will be the sort that may be more commonly found in offices everywhere. This equipment must be procured from somewhere, and this is where vendors come in--but who in your organization is responsible for your vendor management?

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Tip of the Week: How to Foil A Phishing Attack By ID’ing a Bad URL

Tip of the Week: How to Foil A Phishing Attack By ID’ing a Bad URL

Phishing attacks have been around for decades, first being recorded in 1995 where scammers would pose as AOL employees and request a user’s billing information through instant messages. Nowadays, email phishing attempts have tricked users into handing over personal information of all kinds. There are many methods of identifying a phishing attempt, but today we’ll focus on one.

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