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Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How Ransomware is a Danger to Your Business and Your Customers

How Ransomware is a Danger to Your Business and Your Customers

Ransomware is not just a business problem; it is also a consumer and user problem. While it might lock down your business’ files and make them inaccessible, there is also the possibility that the cybercriminals will steal and sell the data on the black market rather than safely return it. What happens to users who have had their data stolen during a ransomware attack?

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Take the Pressure Off Your Team with Co-Managed IT

Take the Pressure Off Your Team with Co-Managed IT

If your organization is fortunate enough to have an internal IT department, it’s likely that they are managing a complex infrastructure on top of being understaffed and overworked. We're not knocking your business or anything; it’s just the nature of the work and the reality of SMBs (trust us, we’d know). We can make managing your technology significantly easier and less of a pressure on your IT workers.

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Maintaining Security in File Sharing is Crucial

Maintaining Security in File Sharing is Crucial

Secure and reliable file sharing has become essential for businesses. It makes collaboration, communication, and better productivity possible. With the increasing prevalence of cyberthreats, however, having a comprehensive plan to ensure the security of your files in transport is extremely important. Let’s explore some of the best practices for secure business file sharing.

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AI and Big Data Present Interesting Opportunities for Businesses

AI and Big Data Present Interesting Opportunities for Businesses

All businesses use technology to varying degrees, typically to improve operations or offer innovation through a service or product. SMBs often benefit from the increased use of technology in the business world, as it’s generally quite effective at solving their problems and accessible enough that even companies on a budget can afford it. Let’s look at some opportunities your own business might have in 2024.

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Here’s What You Need to Do After You’ve Been Hacked

Here’s What You Need to Do After You’ve Been Hacked

Today, cybersecurity responsibility extends beyond the IT department; it's now everyone's concern. Experiencing a hack can be deeply unsettling, leaving you feeling vulnerable and uncertain about what steps to take next. This short guide aims to assist you by outlining the necessary actions to take post-hack, along with practical cybersecurity advice and measures to help you strengthen your defenses. Let's transform this stressful situation into an opportunity to learn and fortify your cyber resilience.

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How Man-in-the-Middle Attacks Work

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Cybersecurity attacks happen when you least expect it, and data is often more susceptible to a cyberattack while it’s moving from one individual to another. This is what is commonly known as a man-in-the-middle attack, or MitM. Essentially, data gets intercepted while it’s in transit—but what can you really do to stop it? Let’s find out.

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Tip of the Week: Use Forms to Populate a Sheet in Google

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Utilizing a form to gather data for your business offers myriad benefits, including insights into customer impressions, service needs, and employee feedback for collaborative decision-making. However, the challenge arises when it's time to consolidate responses—unless you're proficient with the available tools.

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Local Businesses Should Schedule Regular Cybersecurity Audits

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The second you hear “audit,” your brain likely goes into damage control mode. However, the purposes of an audit are not necessarily malicious. In fact, they can be remarkably beneficial for a number of reasons, including network security. A good audit can help your business stay secure from threats and vulnerabilities.

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How Can a Four-Day Workweek Really Benefit Businesses?

How Can a Four-Day Workweek Really Benefit Businesses?

The four-day workweek is gaining traction among small businesses. It promises improved efficiency and increased employee satisfaction... but how can technology enhance this model? How can it help businesses reap the full benefits of a shorter workweek?

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Tip of the Week: Methods to Preserve Remote and Hybrid Employee Engagement

Tip of the Week: Methods to Preserve Remote and Hybrid Employee Engagement

With remote and hybrid work models becoming prominent parts of the business world, it’s time to start considering the challenges and benefits that such work can bring about for your own organization. Specifically, you want to examine how engagement is affected by these workplace models. How can you ensure employee satisfaction, productivity, and retention even while utilizing a remote or hybrid workplace model?

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