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Washington Works Blog

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

It’s Important to Track All of Your IT Infrastructure

It’s Important to Track All of Your IT Infrastructure

When evaluating your business assets, it's essential to prioritize technology. Let's briefly go into the reasons why this is important and explore effective management strategies your business can roll out to improve your operations.

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Tip of the Week: How to Make Good Investments in Your IT

Tip of the Week: How to Make Good Investments in Your IT

With technology being such an important part of doing business, making the right calls on how to spend your IT budget is important. Before diving into any technology purchases, take a step back and assess your business’ specific needs. What are your goals, challenges, and pain points? Understanding these aspects will help you narrow down the technologies that truly add value to your operations. Let’s take a look at a few technologies that can help a business spend wisely on their IT. 

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Why Your Business Needs 24/7 Network Monitoring and Surveillance

Why Your Business Needs 24/7 Network Monitoring and Surveillance

Do you have the time to monitor your networks 24 hours a day, 7 days a week, 365 days a year? If not, you’re like every other business owner out there, and if you’re not monitoring your network, you’re potentially leaving it open to a lot more threats than you should feel comfortable with. 

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Introducing Microsoft Copilot

Introducing Microsoft Copilot

Microsoft is constantly innovating to maintain its status as one of the world's largest and most well-respected technology companies. One of its prize projects is Copilot, an operating system-integrated artificial intelligence. In today’s blog, we’ll discuss some of the major changes coming to Copilot and how they can improve people’s lives at work and at home. 

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AI Can Be the Technology That Puts SMBs Over the Top

AI Can Be the Technology That Puts SMBs Over the Top

Artificial intelligence's transformative potential is no longer just available to enterprise businesses. Now small businesses are increasingly using the technology to enhance efficiency, improve customer experiences, and drive innovation for the betterment of an organization. Today, we start to explore three popular ways in which small businesses use AI to refine the way they do business. 

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Proactive Maintenance Can Keep Your Business Going

Proactive Maintenance Can Keep Your Business Going

SMBs need to be sensitive to their profit margins, as their ability to offer valuable services and products is directly tied to how many resources they have at their disposal. Therefore, you need to do all you can to save money where it counts—including your IT budget. It makes the most sense to take care of your existing IT infrastructure so you don't have to throw away resources needlessly.

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Four Major Benefits of Having a Help Desk

Four Major Benefits of Having a Help Desk

When your employees struggle with their technology, who do they turn to? Do you have anyone at your business who is, without a doubt, the go-to IT resource who can help them address simple issues like changing a password or fixing a problem with their workstation? There is a name for this kind of support: the help desk. Let’s discuss why your business needs one and why it might be in your best interest to outsource this responsibility.

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What an Attack on UnitedHealth Tells Us About Cybersecurity

What an Attack on UnitedHealth Tells Us About Cybersecurity

There has recently been a surge in cyberattacks and data breaches targeting the healthcare industry and its affiliated businesses and vendors. With one such attack currently featured prominently in the headlines, it seemed appropriate to consider why this is and what businesses of all kinds—particularly those in healthcare—need to do to prevent this kind of thing from happening to them.

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How to Install Windows 11 Without a Microsoft Account

How to Install Windows 11 Without a Microsoft Account

All things considered, Windows 11 has received favorable reviews, although it can also be considered a somewhat unnecessary upgrade from Windows 10. Upgrading has significant benefits, provided you have the hardware to handle it. Microsoft wants users to have accounts to install the operating system, but there is a way to install Windows 11 without it.

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Chances Are You Have Data Subject to Compliance and Regulations

Chances Are You Have Data Subject to Compliance and Regulations

No matter what type of business you run or the services you provide to the community, chances are you must adhere to at least some compliance laws and regulatory requirements dictated by state or federal governments. Today, we want to make it abundantly clear that you must protect your business’ data to avoid inadvertently becoming subject to the massive fines associated with these laws.

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