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Washington Works Blog

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Managing Threats Can Get You Ahead

Technology is integral to modern business, making proficiency in necessary tools a must for today’s workforce. However, the complexity of these technologies can create vulnerabilities as malicious actors continually seek ways to infiltrate systems, steal data, and siphon funds.

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Getting Your Staff to Take Responsibility Can Be Tough

Getting Your Staff to Take Responsibility Can Be Tough

When most people pick a job, they understand that the work they will be doing will often have them doing things that may occasionally make them feel frustrated. Most people don’t go to school for clerical work and mundane tasks and often don’t understand why it’s their responsibility to forgo their training to complete tasks that untrained people could do. This lack of understanding about running a secure and reliable business is a central sticking point for many organizations.

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How Does Remote Work Fare in a Post-Pandemic World?

How Does Remote Work Fare in a Post-Pandemic World?

Prior to the COVID-19 pandemic, business owners considered remote work a forbidden fruit. If employees got a taste, they would only want more of it. Nowadays, remote work is a bit more commonplace, no doubt as a result of the pandemic forcing most knowledge workers into some sort of remote work arrangement. How have companies adjusted to this new reality? Let’s look at the numbers.

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The 3 Most Essential Cybersecurity Best Practices for SMBs

The 3 Most Essential Cybersecurity Best Practices for SMBs

The misconception that small businesses are immune to cyberthreats is dangerous. In reality, their size and often lax security measures make them attractive targets. The cost of a cyber incident can be devastating for small and medium-sized businesses. It can lead to downtime, reputation damage, and significant financial loss.

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Devalue your Employees and It Might Be the Last Thing Your Business Does

Devalue your Employees and It Might Be the Last Thing Your Business Does

You don’t need us to remind you that running a business can be incredibly stressful. This stress comes from all kinds of factors, whether it concerns your staff, your management, or even your customers. However, if left unchecked, friction between your various internal forces can have negative consequences on your operations.

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Why Your Business Needs 24/7 Network Monitoring and Surveillance

Why Your Business Needs 24/7 Network Monitoring and Surveillance

Do you have the time to monitor your networks 24 hours a day, 7 days a week, 365 days a year? If not, you’re like every other business owner out there, and if you’re not monitoring your network, you’re potentially leaving it open to a lot more threats than you should feel comfortable with. 

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AI Can Be the Technology That Puts SMBs Over the Top

AI Can Be the Technology That Puts SMBs Over the Top

Artificial intelligence's transformative potential is no longer just available to enterprise businesses. Now small businesses are increasingly using the technology to enhance efficiency, improve customer experiences, and drive innovation for the betterment of an organization. Today, we start to explore three popular ways in which small businesses use AI to refine the way they do business. 

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3 Reasons Businesses Might Choose Public Cloud Resources

3 Reasons Businesses Might Choose Public Cloud Resources

The cloud comes in a few different forms. You have private cloud solutions, which are those that a business maintains in-house for their own use, and you have public cloud solutions, which are those that an external business hosts and provides to subscribers. While both have their place in modern business operations, we wanted to take a few moments to focus on the public cloud and the various benefits that it has to offer.

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Cyber Censorship is a Complicated Issue

The web is filled with all types of content, and depending on where you live, it can be regulated by a myriad of organizations from all sections of society. From internationally recognized trade organizations to governments to industry regulators, there are a lot of moving parts in data regulation as it now stands. That leads to people wanting more control over data and censorship. Let’s take a look at cyber censorship and how it's a bigger issue than you might think.

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The Best Way to Protect Your Business’ Reputation is to Protect Your Data

The Best Way to Protect Your Business’ Reputation is to Protect Your Data

SMBs tend to rely on their longstanding clients to bring in the majority of their revenue, so what happens when clients suddenly cannot trust your business’ reputation? Look no further than if you were to suffer from a cyberattack for an answer. It turns out that being careless with your clients’ data is one of the best ways to sink your reputation.

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Three Innovative Tools Every Small Business Should Consider

Three Innovative Tools Every Small Business Should Consider

There are rules for doing business that most people understand. That status quo has been around for a long, long time, but as technology advances, it does more than connect parts that weren’t connected before; it can break down some of the old notions about the ways businesses are run and give people who think outside the box a leg up going forward. Let’s look at three ways business leaders are innovating how they do business.

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Five Problems Businesses Have with Modern IT

Five Problems Businesses Have with Modern IT

While it’s true that technology has become essential for businesses, organizations still often grapple with various technology issues that can impact how they do business. Many times organizations get turned around and it can cause some aspect of their IT to be problematic for them. Today, we look at five common technology issues that businesses frequently face.

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Four Ways to Manage the Complexities of Your Business

Four Ways to Manage the Complexities of Your Business

Running a business may never be totally smooth sailing, but it doesn’t have to be a complete grind all the time either. Managing complexities with your business’ technology is a good way to ensure that things move ahead with some efficiency. Today, we look at four ways to effectively handle complexities in the realm of business technology.

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Technology Solutions to Help Solve Common Operational Problems

Technology Solutions to Help Solve Common Operational Problems

Operational problems can not only stymie growth, they can trigger a lot of other issues that can be detrimental to the long term success and sustainability of a business. Unfortunately, it’s often a little difficult to see while you are in the heat of battle. Let’s take a look at some of the solutions that can solve some of the common operational problems that small businesses run into.

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How Small Issues Can Snowball Into Major Operational Problems

How Small Issues Can Snowball Into Major Operational Problems

When it comes to your business’ continuity, you should know that even small issues pose a great threat—especially when they involve your business’ data. Let’s examine two situations where even small mistakes could lead to a cascade of problems that could leave your organization strapped for cash and struggling to stay alive.

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KPIs to Help You Measure Your Business’ Productivity

KPIs to Help You Measure Your Business’ Productivity

Productivity is the lifeblood of any business, and understanding what it entails is paramount for every decision-maker in the corporate world. The concept of productivity is highly contextual, as no two businesses operate in the same way or are managed identically. Today, we present a set of key performance indicators (KPIs) that you need to consider. These twelve metrics will assist you in gauging whether your business is meeting productivity expectations or falling short.

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How to Make the Most of What Your Business Has

How to Make the Most of What Your Business Has

Your business only has so many resources, from its budget to its time to its employees’ capabilities. This is what makes it so crucial to properly manage all of them.

Let’s run through some basic practices that can help you make the most of what your business has at its disposal.

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How to Successfully Implement a New IT Strategy

How to Successfully Implement a New IT Strategy

Technology is an incredibly powerful factor when it comes to your business operations, so we wanted to share how a solid IT strategy can make a significant impact on your company. We’ll explore how poor IT implementation and strategy can affect performance, as well as what you need to do to prioritize your IT.

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It’s Probably Time to Consider a Change

It’s Probably Time to Consider a Change

Ask anyone that runs a business and they’ll tell you that it’s not one thing, it’s dozens of interconnected tasks that make up an efficiently functioning business. The smaller a business is, the more that the people that work in it need to do. This month, we wanted to discuss how even small investments in technology can make a massive difference in the way a business operates. 

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Speed up Business with eSignatures

Speed up Business with eSignatures

Businesses today deal in contracts. Every agreement has a proverbial paper trail. Traditional paper-based contracts are not only time-consuming, but they also involve manual efforts and can be prone to errors. This is where eSignature tools come into play, offering numerous benefits that revolutionize the way we handle and sign documents. This week, we explore the key advantages of eSignature tools and how they can positively impact businesses of all sizes.

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