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Washington Works Blog

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

3 Tips to Help You Make Better IT Decisions

3 Tips to Help You Make Better IT Decisions

Making solid business decisions can sometimes be confusing. Not that you try to make anything other than good decisions, but a lot of business is, and has always been, trial and error; and, you may know this from experience, error happens to be a big part of it. Today, we thought we would discuss what goes into good technology decisions and how many times it comes down to the results. 

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How AI Can Be Used to Make Your Business More Efficient

How AI Can Be Used to Make Your Business More Efficient

Out of all the technologies that have been introduced into the mainstream over the last few years, artificial intelligence—or AI—leads the pack in terms of innovation. Far from the science fiction of autonomous machines bent on the extinction of humanity, AI is now found in many examples of beneficial software. Let’s consider some ways that businesses can now use AI to their considerable advantage.

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Working with Images on the Web, Part 2 - Resizing Images

Working with Images on the Web, Part 2 - Resizing Images

In a recent post, we talked about the various image formats you should use when sharing images over email or online. The goal is to generate an image (or images) that are the smallest file size possible to make them easy to share and quick to download, without reducing the overall quality of the image.

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Working with Images on the Web, Part 1 - Image File Formats

Working with Images on the Web, Part 1 - Image File Formats

Whether you are sharing them online, emailing them to a colleague, or putting them on your own website, it’s important to understand a few basics when it comes to image files and sizes. This guide will hopefully save you a lot of hassle when trying to email large images, update your website, and use social media, whether it be for your own personal use or for your business.

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What Will the Workplace Look Like After COVID-19?

What Will the Workplace Look Like After COVID-19?

As vaccines are showing promising results, we finally seem to see a light at the end of the COVID-19 tunnel. While it is still early to “look back on” the pandemic (after all, we are far from out of the woods), it makes sense to look to the future and consider how the lessons we’ve learned will continue to impact us—and this is perhaps nowhere truer than in the workplace.

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Significant IT Challenges for 2021

Significant IT Challenges for 2021

2020 was… well, 2020… so it really isn’t any surprise that those businesses that made it to 2021 aren’t quite out of the woods yet. The many difficulties and challenges that 2020 brought will carry over into this year, many of them pertaining to information technology and how businesses utilize it. Let’s take a few moments to anticipate how these IT challenges will manifest this year.

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3 Scenarios Where Data Backup Can Save Your Business

3 Scenarios Where Data Backup Can Save Your Business

Know it or not, your business takes in and creates a lot of data. Most of this data, like most items and information, isn’t worth much. Some of it, however, is crucial to your business’ ability to operate. If a situation comes along where you are faced with the prospect of losing your data, it will be much better to have a backup plan in place than not.

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Tip of the Week: Taking You Through Embedding a Video with PowerPoint

Tip of the Week: Taking You Through Embedding a Video with PowerPoint

When looking to present an idea, the first two options people think of are often to use a video, or to use a slideshow (typically, citing Microsoft PowerPoint). Our question is, why pick? Let’s go over how simple it is to embed a YouTube video right into your next PowerPoint presentation whether you’re using PowerPoint 365 or PowerPoint 2016.

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Cultivating Good Business Communication is Critical

Cultivating Good Business Communication is Critical

Communication is key to any good relationship, and this is even more true when that relationship is based in a business setting. This is the case whether you’re referring to the correspondence between an organization and its clientele, or the collaboration between employees as they complete their tasks. Let’s consider four things small businesses can and should do to create a communications strategy that encourages their success.

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The Democratic Republic of Congo’s Near Miss Teaches an Important Security Lesson

The Democratic Republic of Congo’s Near Miss Teaches an Important Security Lesson

To preserve your cybersecurity, you need to have a comprehensive view of everything involved with your technology—and we do mean everything. Let’s consider a recent close call, involving the Democratic Republic of Congo that exemplifies this perfectly that could have potentially exposed millions of Internet users to serious threats.

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CES Goes Virtual: A Look at Some Noteworthy Tech

CES Goes Virtual: A Look at Some Noteworthy Tech

The annual Consumer Electronics Show is one of the best looks at some of the best consumer technology that is coming down the pipeline over the next couple of years. Most of the technology won’t be readily available for a few years, and a lot of it may not even come to market, but one aspect of the event that is interesting is that for the first time it is completely virtual.

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Business Technology Comes in All Shapes and Sizes

Business Technology Comes in All Shapes and Sizes

Businesses use a vast array of technology for several different purposes. Some businesses use a muted strategy, while others depend on a technology-centered strategy to completely run their business’ operations. With businesses really trying to maximize their profitability, many turn to the automated tools offered by technology to cut their human resources costs. This month we thought we’d discuss some of the basic technology that even the smallest businesses are using to get ahead in a time when it is easy to fall behind. 

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How to Determine Which Productivity Suite Is Right for Your Business

How to Determine Which Productivity Suite Is Right for Your Business

The productivity suite is one of the most utilized software combos going. Usually it comes with a word processor, a spreadsheet program, a note taking program, and a presentation creator. There are other pieces of software included in some of today’s most dynamic options, but for our purposes we are going to limit it to these. 

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Reconsidering IT Principles Can Help Push Business Forward

Reconsidering IT Principles Can Help Push Business Forward

It isn’t often that you’ll hear a managed service provider say something like, “There’s no school like the old school.” In many ways, however, the basic principles of a solid business IT strategy haven’t changed all that much… despite the momentous changes that we’ve witnessed in terms of the technology we use. Let’s consider some of these principles, and how they’ve changed over time (if at all).

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Be Sure to Update Your Microsoft Passwords

Be Sure to Update Your Microsoft Passwords

The new year is upon us and after the debacle that 2020 was, it is extremely welcome. If you are like us, you have a new set of goals that you’ve created for yourself and are probably looking to improve your professional and personal well-being. One way to do that is to ensure that your accounts are secure. Today, we will be going through how to update your password with Microsoft.

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How to Make Your Google Account More Secure

How to Make Your Google Account More Secure

Going through your passwords and updating them every so often is a very wise habit to get into, particularly when they are used to protect a lot of data—as the password to your Google account often is. Considering this, let’s go over how to update your Google password and otherwise lock down your account.

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What 5G Means for the Internet of Things

What 5G Means for the Internet of Things

Few technologies in our time have been as anticipated as the fifth generation of wireless communications. 5G, as it is colloquially known, is promising to bring a whole new level of automation to society and business. One place 5G is sure to make big waves is with the Internet of Things, the billions of smart devices and services that are increasingly being leaned on as a new economy emerges. Today, we will take a brief look at 5G’s current state, its capabilities, and what it means for the future of the Internet of Things.

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The Cloud Continues Massive Growth

The Cloud Continues Massive Growth

Cloud computing has been one of the most utilized tools for business in 2020. The COVID-19 pandemic has made it crucial for businesses to give remote access to tools and one effective way to make that happen was to look to the cloud. This has expanded an already booming market and presents businesses of all sizes with the opportunity to get the computing they need without huge upfront costs. Today, we’ll take a look at the cloud computing market and how you can leverage hosted computing solutions to improve your business. 

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Steps to Take When You’ve Lost Your Phone

Steps to Take When You’ve Lost Your Phone

If you’ve lost or misplaced your smartphone (or tablet), it’s critical that you act quickly. Every second counts, especially if you suspect that your device was stolen. Here are the steps you need to follow immediately, even if you think you simply left it at a restaurant or in the backseat of a taxi.

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Steps to Take Before You Accidentally Lose Your Phone

Steps to Take Before You Accidentally Lose Your Phone

Nobody intends to lose their smartphone. For some of us, our mobile device is glued to our hands for a good portion of the day—it’s hard to imagine simply leaving it somewhere, right?

Mistakes happen. It doesn’t take more than a few minutes to set your smartphone up so you can track it down easily if you lose it. 

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