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Washington Works Blog

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Redundancy Can Be a Good Thing

Redundancy Can Be a Good Thing

Data is the backbone of any modern business. Since your organization relies so much on it, you need to have measures put into place to ensure that your business can access it in some way, shape or form at all times. This is easier said than done, especially for a business on a budget. We’ll walk you through how you can implement a comprehensive data backup solution to protect your organization.

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Using YouTube to Improve Everything

Using YouTube to Improve Everything

Training your staff to be better at their jobs is not only a business owner’s responsibility, but it’s also expensive and time-consuming. When someone suggests that you use YouTube for your business’ training purposes, the first thought is: “Are you crazy? We don’t have the money for that!” That is a reasonable response if the suggestion was that you start making YouTube videos for your business’ training purposes, sure, but if you use YouTube resources that are already there, you can quickly improve your business with nary a penny spent. Today, we will discuss the options that can make using YouTube a strong resource for your business.

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Your Guide to the Modern Varieties of Cybercriminal

Your Guide to the Modern Varieties of Cybercriminal

There is an entire litany of stereotypes that are commonly linked to the term “hacker”… too many for us to dig into here, especially since they do little but form a caricature of just one form that today’s cybercriminal can take. Let’s go into the different varieties that are covered nowadays under the blanket term of “hacker,” and the threat that each pose to businesses today.

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Counting the Reasons for the 3-2-1 Data Backup Rule

Counting the Reasons for the 3-2-1 Data Backup Rule

I hope I don’t have to tell you how important your business’ data is to its continued survival, just as I hope I don’t need to explain why this makes this data a priority to protect, regardless of your business’ size. What I do want to explain is the concept of the 3-2-1 Rule and how it pertains to your data backup, and why we would recommend that one for your business’ purposes.

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Tip of the Week: How to Take a Screenshot in Windows 10

Tip of the Week: How to Take a Screenshot in Windows 10

Okay, so first off: when it comes to taking a screenshot, today’s user has a lot of options baked into Windows. Of course, there’s the Print Screen key on most keyboards—but that only allows the user to literally take a screenshot of their entire display and edit it down in some other program.

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How’s Your Password Hygiene?

How’s Your Password Hygiene?

I’m not sure we need to tell you how important passwords are: they are the front-line defense to most of the accounts you create. What is often overlooked is the strategy of how to use a password to successfully protect accounts and data. Today, we will discuss best practices   when creating and managing your passwords and how you are likely approaching your password strategy improperly. 

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Dangerous Android App Masquerading as System Update

Dangerous Android App Masquerading as System Update

Let’s face it, most people are glued to their phones when they have downtime. Many don’t look up to cross the street. With this much dedication to their individual mobile devices you’d think that people would be more careful about what they download.

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Tip of the Week: How to Keep Your Team from Burning Out

Tip of the Week: How to Keep Your Team from Burning Out

Considering what the past year has been like, the idea that workplace burnout has been a hot topic isn’t all that surprising—even though less time has been spent in many offices than almost any other time to date. Regardless, burnout simply isn’t an office issue, meaning that remote workers are still susceptible to its ill effects.

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Why Phishing Attacks are Such a Huge Risk for Your Business

Why Phishing Attacks are Such a Huge Risk for Your Business

As one of the biggest cybersecurity considerations the modern business has to make, how to combat phishing has to be at the top of any business’ cybersecurity strategy. Let’s take a look at phishing and why it’s such a big problem for today’s business. 

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2020 Was Rough for Healthcare Where IT Was Concerned

2020 Was Rough for Healthcare Where IT Was Concerned

2020 was, obviously, a challenging year for healthcare providers. In addition to the obvious issue of the COVID-19 pandemic creating serious operational, financial, and supply chain difficulties, cybersecurity concerns didn’t go away during this time. Let’s consider some of the additional stresses that IT security needs can, will, and have placed on healthcare providers.

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IT Service Checklist for Small and Medium-Sized Businesses

IT Service Checklist for Small and Medium-Sized Businesses

Most business owners that rely on their IT have heard about managed It services. Many already subscribe to some form of outsourced IT service. It is one of the best ways to cut down your business’ operational costs while gaining value through the use of services that, if they were to be purchased intermittently, would cost a lot more. Today, we thought we’d list some of the most important variables you should consider if you are looking to choose a managed IT services provider.

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Stop Letting IT Problems Fester

Stop Letting IT Problems Fester

Let me tell you a deep, dark secret about some of your employees... one that you might be a little surprised to hear: 

They aren’t reporting issues to you.

This can snowball into much larger problems. Let’s discuss.

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Android Apps Suddenly Crashing? You May Have Had a Bad Update

Android Apps Suddenly Crashing? You May Have Had a Bad Update

Google’s Android operating system has about a 71.9 percent global market share, making it the most used smartphone operating system in the world. It’s well-trusted, and although the experience differs since phone manufacturers customize Android to fit their device, generally the operating system is pretty stable. This wasn’t the case for a massive number of users around March 22nd, 2021.

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Taking a Look at the IT That Fuels NASA’s Success

Taking a Look at the IT That Fuels NASA’s Success

Perseverance recently paid off, with the successful touchdown of the so-named Mars rover. In light of this, let’s consider a past rover launch and how a technical issue it encountered provides a case study for anyone whose business relies on technology.

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The Long and Short of Data Backup

The Long and Short of Data Backup

Having a comprehensive data backup and recovery strategy in place can absolutely save your business. This means it’s extremely important. Unfortunately, too many businesses don’t consider their backup and recovery systems until it is too late. Let’s unwrap what makes a successful backup and recovery platform work, and how to get one for your business.

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Tips to Improve Business Productivity

Tips to Improve Business Productivity

Productivity improves as time management improves. It seems like a simple notion, but if you aren’t deliberate about managing your time, there isn’t much positive movement that is going to be had in the productivity meter. This month, we thought we would help you by giving you a few strategies that will work to improve your employees’ productivity. 

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Policies that Every BYOD Strategy Needs to Abide By

Policies that Every BYOD Strategy Needs to Abide By

One of the most effective means for a business to shave a few dollars off its budget (and potentially boost employee engagement, for that matter) is to adopt something called a Bring Your Own Device policy—effectively, an agreement that allows their team members to access business-owned documents and files on devices they personally own to get their work done. While these policies have been shown to be very effective, they also need to be carefully considered so they can be adopted appropriately.

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Not All Industries Use the Same Solutions

Not All Industries Use the Same Solutions

Professional services include some of the oldest professions in the world, and some of the newest. Regardless of what kind of professional services business you run, it is hard to continue to meet your customer’s needs without incorporating some technological changes. Furthermore, there are new innovations that can help your business thrive. Let’s examine some of this technology to see if it could benefit your business.

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An Entire Year Later, Remote Conferencing Still Makes Workers Nervous

An Entire Year Later, Remote Conferencing Still Makes Workers Nervous

For all its benefits, remote conferencing isn’t the easiest means of doing work for many people, as many have found out through experience. With businesses quite literally forced into this approach for some time now, employees are starting to feel the toll. Let’s discuss some of the impacts that long-term remote conferencing has had, and what can be done to minimize them.

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Do Google’s New Policies on User Data Privacy Indicate Larger Changes?

Do Google’s New Policies on User Data Privacy Indicate Larger Changes?

Just in case you haven’t been paying attention, online privacy has been highlighted significantly in recent years—in no small part due to the sale of our profiles by the tech giants that provide today’s most (in)famous websites… including and especially Google. Having said this, it is also important to acknowledge that some of Google’s recent policy changes could suggest that this may change at some point.

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