Washington Works Blog

The cloud is a great tool to improve the accessibility of applications and data, but with so many options available to businesses, it can be a bit intimidating to get started with it. Let’s go over some of the various types of cloud solutions available, as well as some of the more well-known services that you might find helpful.

Businesses were just hit with one of the worst disasters possible, and many of them were not prepared. It’s not often that a global pandemic hits, but businesses that were prepared to react to it were much more successful than ones that were forced to shoot from the proverbial hip. So while many businesses were overrun with new costs brought forth by the pandemic, the businesses that considered a situation like the one we’ve been facing for well over a year, and had a strategy for what they needed to accomplish to keep continuity during an event such as the COVID-19 pandemic, are faring quite a bit better than those that didn’t have a plan. This month we thought we’d outline a few ways your business can improve its disaster preparedness. 

We believe that at the end of the day, employees want to do the right thing and accomplish their daily tasks without incident. However, technology can often break these plans with unexpected issues that prevent them from doing so. If you don’t take the time to provide the proper IT support when it is needed, you force your employees to either be unproductive or find unconventional (and often unsecure) solutions.

The phrase “time is money” is something that you hear a lot, especially in the business environment. While this might be applied in small ways, such as employees taking one or two minutes longer on their breaks or leaving early for the day, the major issue with wasted time manifests itself in much larger and more unpredictable ways. The true silent killer of businesses is downtime, and you need to be aware of its impact on your organization on a holistic level.

All businesses have different goals when it comes to developing their IT infrastructure. While some might struggle just making ends meet with important maintenance, others might decide that it’s time to branch out and try innovative new solutions to take their infrastructures to the next level. We want to make one thing clear; both situations are perfectly fine, so long as you are willing to accept that you could always be doing things better, and today is the perfect time to take the next steps.

The world might still be suffering from a pandemic, but travel is slowly starting to pick up once again. When you feel safe and comfortable traveling again, it is of critical importance that you take steps to secure your technology while out of the office—especially your mobile devices. Here are some big ways that you can prioritize security while traveling.

Data breaches have become all too common for small businesses over the past several years and when it seems like there is a solution to one problem, something even worse pops up. Part of a comprehensive risk management strategy is identifying problems and doing what you can to keep them from affecting your business. Let’s take a look at the major cybersecurity threats small businesses are facing in 2021 and what you can do to keep them from hurting your business.

When businesses onboard new employees, they typically have a series of qualifications they need applicants to meet in order to get to the interview process. Once they interview and are chosen from a list of applicants, the new hire does his/her entrance training and then it’s time to get to work. If your business doesn’t have the right training platforms in place, however, this process can take a lot longer than you’d like. This month, we thought we’d take a bit to go over this process and how getting the right training protocols in place upfront can have a positive effect on the way your new employees hit the ground running.

Many businesses struggle with IT maintenance and management. Maybe they don’t have the resources to perform in-house maintenance due to a lack of funding and, consequently, the inability to hire full-time technicians. Maybe they believe that their technology is perfectly fine as is and doesn’t require regular maintenance. We’re here to burst that bubble; you should always have maintenance at the top of mind, and in today’s business environment, there is no excuse not to.

For the past year or so, most workers around the world were forced to work remotely in order to adhere to the strict social distancing guidelines imposed by governing bodies. Now that the time has come to return to the office, many workers are finding that their expectations are a bit different than they were previously, forcing business owners to respond.

A lot has been made about 5G and the way that it is going to significantly alter what is possible, without much mention about the other technology that will fuel this complete digital transformation. We thought that we would talk a little bit about smart technology, how your business can use it to your advantage, and what this technology needs to do to be ready for the world to come. 

As a business owner, we are sure that you have your fair share of day-to-day stressors. Oftentimes, these stressors can lead to the development of bad habits. When this happens, you might get the urge to correct the bad behavior and replace it with good, productive habits. That said, it’s easier said than done to build good habits, especially when you have so much else on your plate.

Almost daily there is another data breach reported that exposes data for hundreds of thousands or millions of people. This is a troubling trend. One of the most troubling events happened recently as 700 million profiles from the social media network LinkedIn were found for sale on a popular hackers forum. What’s worse is that the company isn’t admitting that it had been breached recently. Let’s take a brief look at this situation and try to unpack what is going on with LinkedIn.

A new ransomware attack has surfaced, this time mostly targeting IT companies and their clients. The attack is specifically targeting the Kaseya platform. Kaseya is management software that many IT companies use to remotely manage and support technology. The attack in question attacked Kaseya’s supply chain through a vulnerability in its VSA software; this attack is notable because of how it targeted the supply chain, not only striking at the vendor’s clients—notably IT companies—but also their customers. Basically, this attack had a trickle-down effect that is causing widespread chaos for a massive number of businesses.

With the onset of the COVID-19 pandemic, many organizations were forced to transition to remote work, even though they would have preferred to keep operations within the office. While the transition was rough at first, these organizations may have found that remote work offers certain flexibilities that were impossible in the traditional office environment. That said, one looming threat was (and still is) a major concern for the remote workplace: security.

With such a heavy focus on remote work over the past year or so, if you have tried to procure equipment or technology solutions during this period, you may have noticed that it is much harder than usual to do so. The global chip shortage has led to many challenges for organizations, chief among them getting the parts needed to put together critical technology solutions. This opens up a whole other set of issues, though, particularly in regards to disruption of the supply chain.

All businesses store and transmit data on a regular basis. From financial spreadsheets to client information to employee records, there is no shortage of data required by most organizations to maintain operations. What would you do if all that data were to suddenly vanish into thin air, or worse, be stolen by hackers?

When you are looking to implement new technology solutions for your business, the last thing you should do is skip the planning process. You need to carefully consider all of your options, your business’ specific needs, and the various benefits that can come from all of these options. Today we will discuss how your business can choose the best technology that suits your organization and its operations.

We know, we know; you’re probably sick of seeing ransomware in headlines, and so are we, but we cannot stress enough how important having an awareness of it is for any business owner. A new study has found that businesses infected by ransomware who choose to pay up experience a different type of fallout--one that is a major cause for concern and a stark reminder that there are no guarantees with ransomware. Ever.

For some companies, their IT is like a boat to a fisherman: they could conceivably do the work without it, but they wouldn’t have a business. For this reason it is important to know how to ascertain which technology investments are right for your business at any given time. Let’s go through a few considerations decision makers should highlight when choosing new technology for their businesses.