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Washington Works Blog

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Google is Introducing Verified Business SMS to Android

Google is Introducing Verified Business SMS to Android

How often do you find a message in your SMS inbox that has clearly come from a business, but you almost have to wonder, simply because the incoming number seems to be randomized? Google has taken notice of this challenge, and so has rolled out a means for businesses to confirm that they are in fact the ones sending a particular message. 

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Tip of the Week: Useful OneDrive Features

Tip of the Week: Useful OneDrive Features

Microsoft has a well-developed reputation for creating software that enables users to achieve their work objectives, especially in the business setting. Here, we’re diving into a few capabilities of one such software title, OneDrive, to review some of the features that a user might want to take advantage of.

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How to Tell When Your Technology Needs Upgrading

How to Tell When Your Technology Needs Upgrading

The curious thing about information technology is that, while it improves as any other technology would, the environment can accelerate the various changes made to it at various rates. As a result, knowing when your business needs to upgrade its technology isn’t always so cut-and-dry. To help, we’re sharing a few clear indicators that hint that the time has come.

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Defining Shadow IT and Its Risks

Defining Shadow IT and Its Risks

IT administrators are pretty particular about what software is used on the networks that they manage. This is not because we have any vested interest in the software itself, it’s because of the inherent reliability of the software they manage. They’ve tested it, they manage it, they know it. When an organization starts dealing with employee-downloaded software--especially if there is no procedure in place to report additions to IT--they can quickly lose control over the network. 

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Tip of the Week: Simple Practices to Secure Your Wi-Fi

Tip of the Week: Simple Practices to Secure Your Wi-Fi

Wi-Fi has swiftly become one of those amenities that we just expect to have, including in the workplace. While it does make work around the office more convenient, it should not be at the cost of your security. To help prevent this, we’re reviewing a few key Wi-Fi security considerations to keep in mind.

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Is HealthCare IT Improving? In a Word: Absolutely

Is HealthCare IT Improving? In a Word: Absolutely

Improvements in technology have allowed us to come a long way since the days of our ancestors, which is made exceptionally clear by our developments in the realm of healthcare. There are so many ways that healthcare providers can use information technology to their advantage, so we’ll cover a select few here.

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Don’t Migrate to the Cloud Unless You Consider This

Don’t Migrate to the Cloud Unless You Consider This

We hear a lot about the benefits of moving your business to the cloud. It can reduce that big expense on new infrastructure and the ongoing management costs. The cloud can increase the effectiveness of your IT budget. It can add functionality and increase user satisfaction. 

Businesses are rapidly moving all or portions of their IT to the cloud, and for a lot of good reasons, but before you do, it is important to remember the following:

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Voice over Internet Protocol is a Valuable Tool

Voice over Internet Protocol is a Valuable Tool

With the cost of doing business rising, it is no surprise that the decision makers at many organizations are looking to save a bit of money where they can. The cloud has proven to be a particularly popular way of doing so - especially through its replacement of traditional telephony with advanced communication methods, like hosted VoIP

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Tip of the Week: Spotting a Phishing Attempt

Tip of the Week: Spotting a Phishing Attempt

With email being such a huge part of doing business, phishing has become a favorite tool of many scammers. To fight back, it is key that you know how to recognize a phishing email, so we’re dedicating this week’s tip to doing just that.

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Are You Wasting Money on Cloud Services?

Are You Wasting Money on Cloud Services?

Cloud services have proven to be extraordinarily useful for businesses of all types. With an immense amount of options to choose from, businesses can get anything from AI to Windows in the cloud. With so many services available, sometimes businesses will pay for computing resources that they don’t use, cutting into their available operational capital. Today, we take a look at how businesses throw capital away by not keeping a close eye on their cloud-based resources.  

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Data Virtualization Makes Managing Data Easier

Data Virtualization Makes Managing Data Easier

Businesses are using more data than ever. Unfortunately, the data is usually spread out over different systems. Typically, this would make managing this data extraordinarily difficult, but with virtualization, the modern business that wants to use its data, can, efficiently. 

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You Don’t Need to Search for the Benefits of Backup

You Don’t Need to Search for the Benefits of Backup

Let me ask you this: does your business have a dedicated data backup and disaster recovery system? If not, we need to talk. A comprehensive backup and disaster recovery platform (BDR) can turn out to be one of the most critical parts of managing a business’ IT infrastructure. By having a plan to turn to in the event a serious problem such as ransomware or a natural disaster descends upon your business, you can be better prepared. 

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Work and Fun Don’t Have to Be Mutually Exclusive Concepts

Work and Fun Don’t Have to Be Mutually Exclusive Concepts

All work and no play makes Jack a dull boy, as the saying goes, but is this really useful advice if you’re trying to keep Jack, Jill, and the rest of your team engaged in the workplace? As it happens, it is! Let’s explore how you can use gamification to your business’ benefit.

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Promoting Data Privacy

Promoting Data Privacy

Today, everything we do on the computer and on our phones creates data. Organizations that are good at utilizing this data, often look to capture everything that they can. This can leave the individual searching for a way to keep his/her data secure. Let’s take a look at some of the best practices used to prioritize individual data privacy.

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A Brief Look at Virtual Assistants

A Brief Look at Virtual Assistants

There is no doubt that you have come across the virtual assistant (or voice assistant). Whether you have it on a smartphone or you use it via a digital speaker in your home, you have probably spent some time using some type of virtual assistant. 

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What Happens During an IT Assessment?

What Happens During an IT Assessment?

With technology being deployed to help businesses solve all manners of operational inefficiency, it’s often difficult to pinpoint what IT will work best for your business. Organizations of all types look to technology; and, at some point you need to ask yourself if your technology is set up to help reach your business’ potential. 

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Hit Back Hard Against Malware

Hit Back Hard Against Malware

The threat landscape is filled with more types of malware than ever. To keep your business’ network running effectively, it’s important to have a strategy to keep malware out. Today, we’ll talk about a few basics you should know to keep your cybersecurity strategy working properly.

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Tip of the Week: An Intro to Windows 10’s Built-In Virtual Desktops

Tip of the Week: An Intro to Windows 10’s Built-In Virtual Desktops

On a Windows machine, look at your taskbar, near the Start button and the search function. The next little icon, the one that almost looks like a bit of film, is the Task View button, the button that (among other purposes) allows you to create and manage virtual desktops. For this week’s tip, we’ll discuss how to use this handy feature, starting with why you might want to.

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Your Business Processes Are Everything

Your Business Processes Are Everything

The word “procedure” can easily be perceived in a negative light nowadays. It just sounds so… rote… compared to the exciting and dynamic buzzwords that so many “thought-leading, influencing, social media innovators” today toss around. Now, we don’t mean to disparage these personalities - we just want to emphasize that these innovations rely on a foundation to support them, and these foundations are based on business procedures and processes.

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Potential Issues Your Server Could Experience

Potential Issues Your Server Could Experience

Most businesses nowadays require a server in order to operate properly, but these critical pieces of infrastructure aren’t immune to issues. Here, we’ll go over a few common reasons that you may experience a server crash.

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