Washington Works Blog

In order for one methodology to replace another, it has to provide more value than the one that came before. In terms of IT support, managed services can deliver far greater value than the familiar break/fix method. In this series, we’ll explore the value that managed services contribute to a business, starting with their proactive nature.

Let me ask you a simple question: how many cell phones have you had over the years? For some of us, upgrades are a yearly occurrence. For others possibly bi-yearly. Have you ever wondered where your old cell phone goes after it is out of your hands? 

Budgeting for your technology can be pretty difficult. You never really know when some problem is going to present itself and cost your business an arm and a leg. Since you can’t always see what’s coming, saving money when you can is important. Let’s take a look at a few ways that you can save money on your business’ IT.

Maintaining network security is always a priority for the security-minded company, but if your organization’s strategy is to fly under the radar, you need a new plan. No business is too small to be a victim of a network breach. What most people who are tasked with coming up with a network security strategy for a small business don’t always realize is that threats are everywhere. Today, we’re going to take a look at planning a secure and reliable Wi-Fi strategy that doesn’t inherently add to your business’ risk. 

Picture this… In your office you have a bag filled with thousands of envelopes. In each envelope there is $242 in cash. Unbeknownst to you, a thief has gained access to your office, but you don’t realize this until 279 days later. How much is this going to cost your business?

Deep web and dark web. What’s the difference? Perhaps you’ve been using these words interchangeably. The dark web has a reputation for being the most toxic place on the internet, and for quite a few good reasons. Today we will dive deep into the dark web and why this reputation has been formed.

Without a doubt, the Internet is one of humanity's most impressive inventions. 50 years ago, the predecessor to the Internet that most of the world depends on, called ARPANET, was launched. Today, we will talk about how that innovation turned into the Internet, and reorganized the way people interacted with computing systems. 

Downtime is a major problem for businesses, and it’s largely a result of technology taking over the workplace. Since many jobs rely on technology to be done properly, it stands to reason that broken-down technology can pose a considerable issue for businesses--not to mention the costs that are associated with downtime and maintenance. A help desk can alleviate some of the pressure that the average employee feels as a result of relying on technology in the workplace.

If you take a look at any computer in an office environment, there is a solid chance that it is running the Windows operating system. Whenever we have the opportunity, we like to share tips and tricks to help both normal and power users alike get the most out of their operating system. Follow these tips and you’ll be able to make navigating your computer just a little bit easier.

It’s imperative that you keep your IT infrastructure under control, but many organizations push it to the side. The problem is that ignoring IT often makes it so that you aren’t properly evaluating your technology infrastructure and support, meaning that you could be wasting time and resources that would be better spent elsewhere. Ask yourself the following questions to determine whether or not your IT systems are being maintained properly.