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Washington Works Blog

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

A Solid Mobile Device Strategy Needs These 3 Components

A Solid Mobile Device Strategy Needs These 3 Components

It’s no surprise that mobile technology has infiltrated the workplace in more ways than one. Many businesses issue company-owned devices to their employees to get work done while out of the office, while others allow employees to bring their own devices, or use their own laptops and smartphones for fulfilling their day-to-day duties. That being said, it’s important to remember that mobile devices need to be managed in a very specific way to maintain security.

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Tip of the Week: How to Properly Inventory Your Technology

Tip of the Week: How to Properly Inventory Your Technology

Businesses use technology to varying degrees, but even small businesses have a lot of technology that must be tracked on a daily basis. With so many devices floating around the office, how are you making sure that you know who has which device, when it was issued, and how it’s being used? We suppose the question is not “how” you are keeping track of it all, but “if.” For this task, we recommend implementing an inventory tracking system for your business’ technological assets.

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How to Determine Which Cloud Solutions Are Right for Your Business

How to Determine Which Cloud Solutions Are Right for Your Business

When we talk about the cloud, what springs to your mind? The cloud might sound like a business buzzword, but in reality it’s one of the most important components of a technology infrastructure, especially in today’s online environment. Considering the ongoing pandemic and unpredictability that the situation brings, you don’t want to wait any longer; you should have started thinking about implementing the cloud yesterday.

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Make Sure Your Staff Understands the Importance of Their Role in Your Organization’s Cybersecurity

Make Sure Your Staff Understands the Importance of Their Role in Your Organization’s Cybersecurity

Today, employees have to be a major part of every business’ cybersecurity attempts. The reasoning is simple: attacks are more likely to come in the form of end user correspondence than on a direct assault of the network. As a result, it is important that cybersecurity is more than just another line item on a task list, it has to be built into the culture. Let’s discuss a few ways to get your employees to care about cybersecurity.

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3 Ways Your Small Business Might Benefit from Artificial Intelligence Technology

3 Ways Your Small Business Might Benefit from Artificial Intelligence Technology

Artificial intelligence has taken the world by storm, and the advent of emerging technologies has many small businesses thinking about how they can utilize it to cut costs, improve operations, and eliminate unnecessary or repetitive tasks. Let’s take a look at three ways your business can leverage artificial intelligence to the best of its ability.

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The Components of a Successful Business Continuity Strategy

The Components of a Successful Business Continuity Strategy

With the future so uncertain, it’s no surprise that many organizations are turning their focus toward business continuity. There are a lot of components that go into making a successful continuity plan, and if you want to optimize your chances of survival in the face of a disaster, you need to ensure that all your bases are covered.

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Password Best Practices from the National Institute of Standards and Technology

Password Best Practices from the National Institute of Standards and Technology

Passwords are probably the most important part of keeping accounts secure. That’s why it is so important to follow industry best practices when creating them. Today, we’ll take a look at the standards outlined by the National Institute of Standards and Technology (NIST) in creating the best and most secure passwords.

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Hackers Spark Major Gas Crisis Throughout the Southern U.S.

Hackers Spark Major Gas Crisis Throughout the Southern U.S.

You’ve probably heard by now, a Russia-based hacking collective by the name of DarkSide targeted Colonial Pipeline, a company that supplies nearly 45 percent of the fuel used along the Eastern Seaboard of the United States, with a ransomware attack. Not only does this hack have an effect on fuel prices and availability, it highlights just how vulnerable much of the nation’s energy infrastructure is. Let’s discuss the details of the hack and the raging discussion about cybersecurity that’s happening as a result. 

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A Company’s Boss Needs to Take the Lead on Cybersecurity

A Company’s Boss Needs to Take the Lead on Cybersecurity

Cybersecurity is critically important to businesses of all sizes, which means that all businesses need to put forth a concerted effort to ensure their security is locked down. This, in turn, will require someone to take point on developing a cybersecurity-focused internal culture.

Who better to do this than the boss?

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How to Get the Most Out of Your VoIP System

How to Get the Most Out of Your VoIP System

By now you’ve heard of VoIP (Voice over Internet Protocol), the telephone system that runs through your Internet connection rather than a phone line. VoIP can save your business up to 60 percent off your current phone bill. What many people don’t know—even ones that utilize a VoIP platform—is that there are many available options that can have major benefits for your business. Companies that have VoIP typically only use between one-third and one-half of the available options. Today, we wanted to showcase five VoIP features that you may not be taking advantage of.

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