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Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Gmail Gets Better with Chrome Extensions

Gmail Gets Better with Chrome Extensions

Google has contributed many useful applications and utilities to the average computer user, but one of the biggest standalone contributions that Alphabet, Inc. has made is Gmail, its email program. While this communications tool is comprehensive on its own, it only becomes more useful when paired with the right extensions. Today, we’ll review some of the ones that can best help you boost and sustain high levels of productivity.

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Tech Term: Encryption

Tech Term: Encryption

Your business’ data is often quite sensitive, which is why the professional world employs cryptology to keep it secure while it’s in transit. In terms of computing systems, this is called encryption. It’s the ideal way to secure important assets when you send or store information.

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Managing Your Software Requires Three Actions

Managing Your Software Requires Three Actions

It’s imperative that your organization’s software is managed properly. If you can’t do this, then your operations can suffer in the long run. While this might sound like a lot of work, software management isn’t as difficult as it sounds if you break it down into compartmentalized tasks. Ultimately, you can group it into three major steps: leveraging available assets, testing strategies, and understanding the software.

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Get Rid of Those Filing Cabinets with Document Management

Get Rid of Those Filing Cabinets with Document Management

The file cabinet. It may be a staple of the office, but boy can they be a pain in the neck. Every file needs to be printed and collated only to be filed in a dingy file cabinet with the off chance that it will ever be needed again. For businesses that have a lot of paper filed away, a document management system can go a long way toward modernizing your organization, and providing a access-controlled database where you can find any file in seconds.

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Tech Term: Bits and Bytes

Tech Term: Bits and Bytes

Running a business sometimes requires attention to very minute details, and some things must be measured in order to achieve optimal efficiency. You’ve likely heard the terms bits and bytes used regarding data storage or transfer, but do you know what the difference is between them? Today’s tech term is dedicated to this explanation.

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Can Hosted VoIP Be a Game Changer for Your Business?

Can Hosted VoIP Be a Game Changer for Your Business?

Many business transactions may be moving away from the telephone, but it is still a must-have for any business. Not everyone is Internet-savvy after all. Nowadays, there are plenty of telephone options out there, but only one carries no upfront hardware costs or a exorbitant fee structure: Hosted VoIP. Today, we will take a look at the benefits of cloud hosted VoIP, and how to get one working for your business today.

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Why You Need to Be Familiar with Your SLAs

Why You Need to Be Familiar with Your SLAs

Normal. Usual. Typical. When your business is going well, it all feels “normal”. When you are faced with a major technology problem, however, it can trigger a series of catastrophic issues that interrupt, or in some cases destroy, the equilibrium reached when things are going as they should. This peace of mind is the main reason many businesses owners like you have chosen to sign a service level agreement (SLA) with an outsourced IT provider. Keeping everything “normal” can keep profit rolling in. Today we look behind the SLA to show you how it works to protect your business’ normal.

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Tech Terminology: USB-C

Tech Terminology: USB-C

We often take for granted that people know what we are talking about when we talk about popular connectors, but really how do these systems work? For this week’s tech term, we are going to take a look at something we all have used and probably are actively using: the Universal Serial Bus (USB). We will take a look at the origins of this technology, the development of it, and how it is being used today.

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How to Keep the Time Spent Dealing with Vendors Manageable

How to Keep the Time Spent Dealing with Vendors Manageable

Let’s face it--you waste countless hours on the phone dealing with vendors for all of your business needs. Whether it’s a new software solution or hardware component, you’ll have to go through someone to get it, whether it’s a big retailer like Amazon or your local Mom and Pop computer store but working with your vendors has several unforeseen costs that you might not even know exist.

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Tech Terminology: Chromebook

Tech Terminology: Chromebook

Chromebooks are a pretty common device at this point, and this popularity only makes sense. For many, the Chromebook offers basic features that serve their purposes well, but there are those who wouldn’t be satisfied with their capabilities. This week, our Tech Term is Chromebook, so let’s take a closer look to gain a deeper understanding of them.

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