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Washington Works Blog

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Washington Works has been serving the Bethesda area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

VoIP is an Extremely Good Option for Business Communication

VoIP is an Extremely Good Option for Business Communication

Effective communication often operates behind the scenes, yet it serves as a vital cog in the smooth operational ability of business, lending support to a multitude of functions. Consequently, making judicious investments in the right tools can markedly elevate your business. In the contemporary landscape, one such indispensable tool is Voice over Internet Protocol (VoIP).

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It’s Time to Upgrade Your Firewall

It’s Time to Upgrade Your Firewall

As the threat landscape gets more concentrated with serious cyberthreats, new next-generation firewalls (NGFWs) have been developed to help stem the tide of negative outcomes that result from cyberattacks. An NGFW is an advanced network security device or software solution that combines traditional firewall capabilities with additional features and functionalities designed to provide enhanced protection and visibility into network traffic. NGFWs are designed to address the evolving and sophisticated nature of cyberthreats, including malware, intrusion attempts, and other malicious activities.

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Business Disaster Comes in Many Different Forms

Business Disaster Comes in Many Different Forms

In business, there are always issues that need to be met. Often, there are so many that finding which ones to give priority is a chore all in itself. Choosing the best path forward depends on the situation, so when you are considering your organization’s disaster recovery you have to take into account every troubling situation your business can encounter. This month let’s go through some of the most prevalent disasters that a business can face. 

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Even Basic Business Software Can Be Used to Make Art

Even Basic Business Software Can Be Used to Make Art

What is art? It’s not an easy question to answer, especially with new techniques and mediums being developed all the time. By definition, art can be basically summed up as the creative expression of an individual through some medium.

For Japanese artist Tatsuo Horiuchi, that medium is one that is familiar to those in and out of the art world.

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Should You Invest In the Creation of an App for Your Business?

Should You Invest In the Creation of an App for Your Business?

It seems that almost everyone owns a smartphone these days, and with smartphones come a multitude of apps. Mobile applications are the driving force behind the world's largest computing ecosystems. Consequently, the question arises, "Is it necessary for my business to have a mobile app?" Whether this is a wise decision depends on your unique business objectives, target audience, and available resources. Let’s explore the advantages and disadvantages of developing a mobile app for your business.

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5 Huge Benefits of Using the Cloud

5 Huge Benefits of Using the Cloud

Cloud computing has undeniably become one of the most important tools a business can use. Most businesses use some form of cloud computing, with 4-of-5 using multiple SaaS applications, virtualized computing environments hosted in the cloud, or other cloud-based tools. Let’s take a look at some of the benefits of using cloud computing.

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How Small Issues Can Snowball Into Major Operational Problems

How Small Issues Can Snowball Into Major Operational Problems

When it comes to your business’ continuity, you should know that even small issues pose a great threat—especially when they involve your business’ data. Let’s examine two situations where even small mistakes could lead to a cascade of problems that could leave your organization strapped for cash and struggling to stay alive.

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Hackers are Using AI Too and It is Scary

Hackers are Using AI Too and It is Scary

Maintaining network security has proven to be more difficult for organizations as time has gone on. Like the people trying to keep them out of networks they don’t have access to, hackers are increasingly using artificial intelligence (AI) to enhance their cyberattacks and achieve various malicious objectives. Here are some ways in which hackers are using AI.

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How You Can Use Technology to Free Up Capital

How You Can Use Technology to Free Up Capital

Businesses need money to operate and sometimes it can be awfully difficult to find enough financial wiggle room to do the things that you want to do after all the bills are paid. Finding the right technology can help. By building a more efficient business, tasks take fewer resources to accomplish and that provides opportunities such as better revenue generation or the ability to reallocate certain resources to better fit your organization’s immediate goals. Let’s take a look at some tech that can help achieve this goal.

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KPIs to Help You Measure Your Business’ Productivity

KPIs to Help You Measure Your Business’ Productivity

Productivity is the lifeblood of any business, and understanding what it entails is paramount for every decision-maker in the corporate world. The concept of productivity is highly contextual, as no two businesses operate in the same way or are managed identically. Today, we present a set of key performance indicators (KPIs) that you need to consider. These twelve metrics will assist you in gauging whether your business is meeting productivity expectations or falling short.

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Grow Your Business with Managed IT Services

Grow Your Business with Managed IT Services

Across the board, modern businesses rely on no small amount of technology to support their operations, making it key that you, one, have the technology your operations require, and two, have the means to keep this technology operational. Fortunately, managed services help you by providing both. Let’s review what managed services are, and how they work.

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Which is Better? Wired or Wireless Connection

Which is Better? Wired or Wireless Connection

Make no mistake about it, connectivity to the Internet is paramount for any business. A surefire way to gauge this importance is to observe people's reactions when they are informed that the Wi-Fi will be down for a few hours. In such a context, businesses face a crucial decision: should they opt for wired connections or embrace robust Wi-Fi? To make an informed choice, it's essential to understand the benefits associated with both options.

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How to Make the Most of What Your Business Has

How to Make the Most of What Your Business Has

Your business only has so many resources, from its budget to its time to its employees’ capabilities. This is what makes it so crucial to properly manage all of them.

Let’s run through some basic practices that can help you make the most of what your business has at its disposal.

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Just Wish Ransomware Would Go Away? We Have Bad News…

Just Wish Ransomware Would Go Away? We Have Bad News…

Ransomware has rapidly climbed to be one of the most dangerous and feared malware attacks that is used nowadays. It’s gotten to the point that, if you wish they would just stop, we can hardly blame you.

Unfortunately, there is no reason to believe that ransomware is going anywhere.

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Who Would Use Tape Backup in a Modern Business World?

Who Would Use Tape Backup in a Modern Business World?

Tape backup has been used for a long time, and it was once the most prominent solution for data backup out there. Nowadays, it’s not used much at all, mostly in favor of better and more convenient solutions. However, there has been a slight resurgence in tape backup, so we want to look at why some companies might still use it, despite its flaws.

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Microsoft and Google Offer Work Profiles

Microsoft and Google Offer Work Profiles

Both Microsoft and Google offer work profile solutions that are designed to separate personal and professional use on mobile devices. These profiles are commonly used in enterprise settings to enhance security and manageability while allowing employees to use their personal devices for work-related tasks. Here's an overview of work profiles from Microsoft and Google.

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Important Statistics to Keep in Mind Concerning Your Cybersecurity

Important Statistics to Keep in Mind Concerning Your Cybersecurity

It is so important to keep your business secure nowadays. Statistics show this to be the case. Don’t believe us? We can share a few of these stats and explore what they mean, just to prove it.

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Three Innovative New Technologies that Can Bring Your Business Value

Three Innovative New Technologies that Can Bring Your Business Value

Technology can be a huge benefit or an annoying hindrance for a business. It really depends on how it is maintained or used. Just like the PC in the 1980s, Internet access in the 1990s, and the advent of social media over the past decade or so, there are a couple interesting technologies that, if properly used for business, can bring substantial value for workers, customers, and the organization as a whole. Let’s take a look at three of them.

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Breaking Down the Steps to Build a Useful Document Management Platform

Breaking Down the Steps to Build a Useful Document Management Platform

Businesses create and need to handle more data than ever before. In the past, this would mean that there would be a lot of wasted data. Today’s document management system can completely revolutionize your business. Let’s take a look at the steps that go into creating a comprehensive digital document management system. 

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Why Routinely Patching Your Organization’s Software is Important

Why Routinely Patching Your Organization’s Software is Important

Technology is increasingly important for business, which is why when making decisions about what technology to use and how to use it, decision makers need all the information they can get. Since businesses today depend more on software than ever, it is extremely important that you know why it is so important to keep your business’ applications updated and patched. 

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